Release Note

Platform SDK & Application Blocks for .NET

7.6.x

Genesys Telecommunications Laboratories, Inc. © 2008–2013

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
7.6.201.09 [04/18/13] – Hot Fix           X
7.6.201.08 [06/08/12] – Hot Fix           X
7.6.201.07 [11/05/10] – Hot Fix           X
7.6.201.06 [05/28/10] – Hot Fix           X
7.6.201.05 [11/13/09] – Hot Fix           X
7.6.201.04 [10/02/09] – Hot Fix           X
7.6.201.03 [07/31/09] – Hot Fix           X
7.6.201.02 [02/20/09] – General           X
7.6.200.08 [12/17/08] – General           X
7.6.000.08 [07/11/08] – Hot Fix           X
7.6.000.06 [04/15/08] – Hot Fix           X
7.6.000.05 [02/29/08] – General           X

Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at www.genesys.com for more details.

This release note applies to all 7.6 releases of the Platform SDK & Application Blocks for .NET.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.


Release Number 7.6.201.09 [04/18/13] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:


Internal Platform SDK methods now include improved exception handling. Previously, softphones could freeze when ADDP was enabled and the backup SIP Server was restarted. (ER# 320327885)


SDK Components

Application Blocks

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Release Number 7.6.201.08 [06/08/12] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:


Platform SDK now includes improved message handling. Previously, a race condition could occur in rare cases that caused Platform SDK to stop processing messages after the following warning was reported in log files: Maximum queue size reached, removing the oldest elements. (ER# 300222483)


SDK Components

Application Blocks

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Release Number 7.6.201.07 [11/05/10] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:


The buffer used to parse XML messages has been adjusted. Previously, some XML messages would fail to parse. (ER# 261018284)


SDK Components

Application Blocks

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Release Number 7.6.201.06 [05/28/10] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:


In the Voice Platform SDK, RequestRouteCall now includes a hidden AttributeClientId property. (ER# 252116979)


The Configuration Platform SDK is now notified correctly when the last non-empty section is removed from the AgentGroup annex using Configuration Manager. Previously, the delta would not reflect this change. (ER# 252688253)


SDK Components

Application Blocks

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Release Number 7.6.201.05 [11/13/09] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:


The Platform SDK for .NET now provides improved reliability after a new connection is opened. Previously, an error could occur in rare cases after a BeginOpen request was made using the Protocol Manager Application Block, causing the application to terminate. (ER#s 233795481, 234025271)


The subcomponents and application blocks listed below have been updated with corrections and modifications, and to reflect changes in underlying libraries.


SDK Components

Application Blocks

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Release Number 7.6.201.04 [10/02/09] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features that were introduced in this release of the Platform SDK & Application Blocks for .NET.

Corrections and Modifications

This release includes the following corrections and modifications:


The subcomponents and application blocks listed below have been updated with corrections and modifications, and to reflect changes in underlying libraries.


SDK Components

Application Blocks

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Release Number 7.6.201.03 [07/31/09] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features that were introduced in this release of the Platform SDK & Application Blocks for .NET.

Corrections and Modifications

This release includes the following corrections and modifications:


The subcomponents and application blocks listed below have been updated with corrections and modifications, and to reflect changes in underlying libraries.


SDK Components

Application Blocks

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Release Number 7.6.201.02 [02/20/09] – General

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of the Platform SDK & Application Blocks for .NET.

Corrections and Modifications

This release includes the following corrections and modifications:


The subcomponents and application blocks listed below have been updated with corrections and modifications, and to reflect changes in underlying libraries.


SDK Components

Application Blocks

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Release Number 7.6.200.08 [12/17/08] – General

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of the Platform SDK & Application Blocks for .NET.

Corrections and Modifications

This release includes the following corrections and modifications:


Timestamps printed in the Platform SDK logs now use UTC (Coordinated Universal Time) instead of the local date and time. (ER# 196855301)


KeyValueCollection operations are now case sensitive. (ER# 188380043)


The subcomponents and application blocks listed below have been updated with corrections and modifications, and to reflect changes in underlying libraries.


SDK Components

Application Blocks

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Release Number 7.6.000.08 [07/11/08] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:


Applications written using the Platform SDK no longer experience memory leaks when ADDP is enabled. (ER# 186010136)


SDK Components

Application Blocks

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Release Number 7.6.000.06 [04/15/08] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release also includes the following corrections and modifications:


The indicated subcomponents in the list below have been updated with corrections or modifications.


SDK Components

Application Blocks

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Release Number 7.6.000.05 [02/29/08] – General

Supported Operating Systems
New in This Release
Corrections and Modifications
Links to Subcomponent Information

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 7.6 release of the Platform SDK & Application Blocks for .NET.

Corrections and Modifications

This release includes the following corrections and modifications that were made between Release 7.5 or earlier releases and the initial 7.6 release:


The shortcuts provided to access the Configuration Object Model Application Block, Configuration Object Model QuickStart application, Multi-Channel Communication Model (MCCM) Application Block, and MCCM QuickStart application now function properly. (ER#s 116623111, 116623113)


SDK Components

Application Blocks

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


When two versions of the Platform SDK for .NET version 7.6.201.xx have been installed on the same computer, Start menu shortcuts for the Application Blocks of the second version are placed together with the Start menu shortcuts of the first version. For example, if the Platform SDK for .NET 7.6.200.08 release is installed on a computer and the 7.6.201.02 release is subsequently installed on the same computer, then shortcuts for the Application Blocks of release 7.6.201.02 will be grouped with the shortcuts for release 7.6.200.08, instead of appearing with the shortcuts for release 7.6.201.02. (ER# 219851833)

Found In: 7.6.201.02 Fixed In: 

Some documentation provided with the Platform SDKs is still being developed. The most recent SDK documentation is available at the Genesys Developer Zone. You can reach Genesys Online Documentation at http://docs.genesys.com.


This release is not binary compatible with previous releases. If you plan to use applications built with previous releases in the Platform SDK 7.6 environment, then you must recompile those applications. You may also need to make minor changes to the source code.


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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued features or functions in this release of the Platform SDK & Application Blocks for .NET 7.6.


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Internationalization

Information in this section is included for international customers.


There are no known internationalization issues in this release of the Platform SDK & Application Blocks for .NET 7.6.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation (located on the Developer Documentation CD, the Technical Support website, and Genesys Online Documentation) also contains information about this software. Please consult the Deployment Guide first.

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