Release Advisory

Proactive Contact Solution

8.0.x

Genesys Telecommunications Laboratories, Inc. © 2009

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

The following information applies to Genesys 8.0.x software and is important for you to note:


Proactive Contact Solution 8.0 includes the following Genesys components:

For more information about Proactive Contact Solution, see the Proactive Contact 8.0 Solution Guide. For information on Outbound Contact running in a VoIP environment, see the Outbound Contact 8.0.x Release Advisory.


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