Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
---|---|---|---|---|---|---|
8.0.000.09 [11/22/10] – Hot Fix | X | X | ||||
8.0.000.07 [06/30/10] – Hot Fix | X | X | ||||
8.0.000.05 [11/18/09] – General | X | X | X | X | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
This release note applies to all 8.0 releases of Network T-Server for NGSN.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.
Supported Operating Systems
New in This Release
Corrections and Modifications
This release of Network T-Server is built with Programmable Gateway Framework (PGF) release number 8.0.000.08. Consult the PGF release note for information on changes that may affect the functionality of your particular type of Network T-Server.
This is a hot fix for this product. This release contains the following new feature or functionality:
Network T-Server for NGSN now supports DNIS Pool transactions, refer to the Framework 8.0 Network T-Server for NGSN Deployment Guide for further information on this feature. (ER# 262521726)
This release includes the following correction and modification:
A new timer, TreatmentInterruption
has been introduced to limit the interval of waiting after a treatment cancellation request from T-Server for a Cancelled
confirmation message from the SCP. T-Server sends no further messages for the same call to the SCP until either it receives a Cancelled
message or the TreatmentInterruption
timer expires. T-Server then generates EventTreatmentEnd
and continues routing.
TreatmentInterruption
Default Value: 10 s
Valid Values: Any positive integer
Changes Take Effect: Immediately
Section: Timers
Specifies the time (in seconds) that T-Server waits for a Cancelled
message in response to a switch request. After this timeout expires, T-Server generates EventTreatmentEnd
and continues routing.
(ER# 259944402)
Supported Operating Systems
New in This Release
Corrections and Modifications
This release of Network T-Server is built with Programmable Gateway Framework (PGF) release number 8.0.000.08. Consult the PGF release note for information on changes that may affect the functionality of your particular type of Network T-Server.
This is a hot fix for this product. This release contains the following new feature or functionality:
The route-request-on-failure
option has been introduced to enable Network T-Server to selectively report failed ISCC transactions.
route-request-on-failure
Default Value: false
Valid Values: true, false
Changes Take Effect: After T-Server is restarted
Section: NGSN
This option changes T-Server behavior when a connection to a destination DN fails (DN does not answer). When set to a value of true
, T-Server sends EventRouteUsed
, followed by a new EventRouteRequest
message and waits for a new destination DN. When set to a value of false
, T-Server distributes an EventError
message along with the reason. (ER# 252213047)
There are no corrections or modifications in this release of Network T-Server for NGSN.
Supported Operating Systems
New in This Release
Corrections and Modifications
This release of Network T-Server is built with Programmable Gateway Framework (PGF) release number 8.0.000.08. Consult the PGF release note for information on changes that may affect the functionality of your particular type of Network T-Server.
There are no restrictions for this release. There are no new features introduced in the initial 8.0 release of Network T-Server for NGSN.
There are no corrections or modifications in the initial 8.0 release of Network T-Server for NGSN.
This section provides the latest information on known issues and recommendations associated with this product.
The Network T-Server for NGSN does not support call-cleanup
functionality. (ER# 248827574)
Found In: 7.6.000.07 | Fixed In: |
The list of configuration options in the log file for Network T-Servers that utilize Programmable Gateway Framework appears twice. The first list is incomplete and may contain the wrong default values for some options. A complete list of options and default values appears in the second list.
Found In: 7.6.000.05 | Fixed In: |
In release 7.6, the Commonlib option common\rebind-delay
affects the operation of Network T-Servers that use the gli-reconnect-delay option
to control server socket. The common\rebind-delay
option overrides the gli-reconnect-delay
option and ignores settings for this option.
Genesys recommends the following:
log\x-conn-debug-open
to 1
.common\rebind-delay
to 0
(zero).Note: Disabling this option may cause problems in cases of multiport usage. Network T-Server will exit if at least one port has not been opened (due to misconfiguration, or a quick restart).
Found In: 7.6.000.05 | Fixed In: |
A protocol violation will occur if the Network T-Server for NGSN sends any message to the SCP immediately after receiving SCP confirmation of a successful conference completion. Any subsequent message received from the SCP will recover the issue, and will correct further communications for the transaction. (ER# 172492453)
Found In: 7.6.000.05 | Fixed In: |
Call variables provided by the routing strategy in extension data must be of the value type string
. If the value type integer
is used, Network T-Server for NGSN will fail to encode the response to the SCP. (ER# 32430043)
Found In: 7.2.003.00 | Fixed In: |
The Network T-Server for NGSN does not enforce size limitations of call variable data. The routing strategy must ensure the call variable data is set to a minimum of one (1
) byte in length, but not more than 40
bytes. (ER# 32723363)
Found In: 7.2.003.00 | Fixed In: |
The Network T-Server for NGSN does not enforce size restrictions on the destination label provided by the routing strategy.
Found In: 7.2.003.00 | Fixed In: |
Running the Network T-Server for NGSN on the AIX operating system requires the IBM VisualAge C++ Version 6.0 runtime libraries. Instructions for obtaining and installing the runtime libraries can be found on the web at http://www-1.ibm.com/support/all_download_drivers.html.
Found In: 7.0.000.02 | Fixed In: |
Network T-Servers do not support warm or hot standby. Instead, they use a load sharing redundancy schema. See the Framework 8.0 Network T-Server Deployment Guide for your T-Server for more information.
Found In: 7.0.000.02 | Fixed In: |
Running the Network T-Server for NGSN on the Tru64 UNIX operating system requires the installation C++ runtime library version 6.3 or higher. Instructions for obtaining and installing the runtime libraries can be found on the web at ftp://ftp.compaq.com/pub/products/C-CXX/Tru64/cxx/cxxredist.htm.
Found In: 7.0.000.02 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
Windows 2000 is no longer supported.
Discontinued As Of: 8.0.000.05 |
Information in this section is included for international customers.
There are no known internationalization issues for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Deployment Guide first.
The Framework 8.0 Network T-Server for NGSN Deployment Guide contains detailed reference information for the Genesys Framework 8.0 Network T-Server for NGSN, including configuration options and specific functionality.
The Framework 8.0 Deployment Guide helps you configure, install, start, and stop Framework components.
The Genesys 7 Events and Models Reference Manual contains an extensive collection of events and call models describing core interaction processing in Genesys environments.
The Voice Platform SDK 8.0 .NET (or Java) API Reference contains technical details of T-Library functions.
The Genesys Migration Guide contains a detailed migration strategy for each software release. Please refer to the applicable portion of this guide or contact Genesys Technical Support for additional information.
Genesys Supported Operating Environment Reference Manual contains information about supported operating systems and databases.
Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.