Release Note

Contents

Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.

This release note applies to all 8.1 releases of Network T-Server for MCI.

• Links in the Contents section enable you to access information regarding a specific release. Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.
• The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Supported Operating Environment: Network T-Server MCI page in the Genesys Supported Operating Environment Reference Guide.
• The Known Issues and Recommendations section is a cumulative list. It includes information on when individual items were found and, if applicable, corrected.
• The Corrections and Modifications section for each release may list additional issues that were corrected without first being documented as Known Issues.
• The Discontinued Support section is cumulative. It lists functionality that is no longer supported and the release number of the version in which support was discontinued.
• You can find information about changes and corrections to functionality common to all Network T-Servers that utilize Programmable Gateway Framework (PGF) in the release note for Programmable Gateway Framework release 8.1.x
• The T-Server Common Part is common code used by all T-Servers, Network T-Servers, and the IVR Server's TServer_IVR and TServer_IVR_Network applications. You can find information about changes and corrections to functionality common to all T-Servers in the release note for T-Server Common Part release 8.1.x.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Customer Care representative if you have any questions.

Supported Operating Systems

New in This Release

This release of Network T-Server was built using TSCP release number 8.1.001.74. Consult the TSCP release note for information on changes that may affect the functionality of your particular type of Network T-Server.

This version was first released as a Hot Fix on 06/11/14.

There are no restrictions for this release. This release contains the following new features or functionality:

• Support for Red Hat Enterprise Linux 8 was added on January 7, 2022. See the Supported Operating Environment: Network T-Server MCI page for more detailed information and a list of all supported operating systems.
• Support for Red Hat Enterprise Linux 7 was added on April 5, 2018.
• Support for Red Hat Enterprise Linux 6 was added on April 23, 2015.

Corrections and Modifications

This release includes the following corrections and modifications:

This release is built with TSCP 8.1.001.74, which contains the correction of issues fixed in 8.1.3 Framework libraries. (NETTS-1496)

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Supported Operating Systems

New in This Release

This release of Network T-Server was built using TSCP release number 8.1.000.12. Consult the TSCP release note for information on changes that may affect the functionality of your particular type of Network T-Server.

This is a hot fix for this product. This release does not contain any new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:

The Microsoft Windows Installer package (MSI) now contains an mci800_server.pdb file. This file is used by Genesys development to assist in debugging any T-Server errors. (NETTS-1493)

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Supported Operating Systems

New in This Release

This release of Network T-Server was built using TSCP release number 8.1.000.12. Consult the TSCP release note for information on changes that may affect the functionality of your particular type of Network T-Server.

This is a hot fix for this product. This release does not contain any new features or functionality.

Corrections and Modifications

This release includes the following corrections and modifications:

Network T-Server for MCI no longer prints management client alarm messages in the console window. Previously on Windows, when the verbose option in the log section was set to all, alarm messages intended for a management client were printed in the console window, which could slow T-Server down during the bulk output of such alarms, for example, when a client registered for numerous DNs was disconnected. (ER# 294877519)

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Supported Operating Systems

New in This Release

This release of Network T-Server was built using TSCP release number 8.1.000.12. Consult the TSCP release note for information on changes that may affect the functionality of your particular type of Network T-Server.

There are no restrictions for this release. This section describes new features that were introduced in the initial 8.1 release of Network T-Server for MCI.

• Network T-Server is now supported on the following platforms:

  • IBM AIX 7 64-bit
  • Red Hat Enterprise Linux 5 64-bit

• Network T-Server no longer connects to applications that have disabled status in the configuration environment.
• The default value of the background-processing configuration option has been changed to true.
• Network T-Server now supports the Unresponsive Process Detection feature. The following configuration options enable this feature:

  • heartbeat-period
  • hangup-restart
See option descriptions in your Network T-Server Deployment Guide. For more information, refer to the Framework 8.0 Management Layer User’s Guide.
• Network T-Server now supports IPv6. For more information, refer to the Framework 8.1 Deployment Guide.
• Network T-Server now supports vSphere 4 Hypervisor.
• Network T-Server now supports Acresso FLEXNet Publisher 11.9 license manager.

Corrections and Modifications

This release includes the following corrections and modifications that were made between Release 8.0 or earlier releases and the initial 8.1 release:

The mci-port-to-pm option now has a default value of 0 (zero). (ER# 222327843)

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Documentation Corrections

This section provides corrections and updates for issues found in currently released documentation for this product. The changes described here will be included in future published versions of the document.

The current version of the Framework 8.1 Network T-Server for MCI Deployment Guide contains an incorrect description of the ced-strip configuration option. This is the correct option description:

ced-strip
Default Value: Must be specified
Valid Value: Any valid integer
Changes Take Effect: After T-Server restart

Specifies the number of caller-entered digits (CED) to be ignored. CED is received in the Gateway route request.

(NETTS-1494)

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.

On Windows, Network T-Server for MCI may become unstable on shutdown. (NETTS-1493)

For Network T-Server for MCI, the value of the customer-id configuration option must be an 8-character numeric value. (ER# 100154)

Network T-Servers do not support warm or hot standby. Instead, they use a load sharing redundancy schema. See the Framework 8.1 Network T-Server Deployment Guide for your Network T-Server for more information.

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.

Red Hat Enterprise Linux 4 is no longer supported.

Solaris 9 is no longer supported.

AIX 5.3 is no longer supported.

Red Hat Enterprise Linux 3.0 is no longer supported.

Solaris 8 is no longer supported.

Tru64 UNIX is no longer supported.

Windows 2000 is no longer supported.

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Internationalization

Information in this section is included for international customers.

There are no known internationalization issues for this product.

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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.

• The Framework 8.1 Network T-Server for MCI Deployment Guide contains detailed reference information for the Genesys Framework 8.1 Network T-Server for MCI, including configuration options and specific functionality.

• The Framework 8.1 Deployment Guide helps you configure, install, start, and stop Framework components.

• The Genesys Events and Models Reference Manual contains an extensive collection of events and call models describing core interaction processing in Genesys environments.

• The Voice Platform SDK 8.x .NET (or Java) API Reference contains technical details of T-Library functions.

• The Genesys Migration Guide contains a detailed migration strategy for each software release. Please refer to the applicable portion of this guide or contact Genesys Customer Care for additional information.

• The Genesys Supported Operating Environment Reference Manual contains information about supported operating systems and databases.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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Data Encryption Standard (DES) Copyright Information

Copyright © 1995 Eric Young (eay@mincom.oz.au) All rights reserved.

This package is an DES implementation written by Eric Young (eay@mincom.oz.au). The implementation was written so as to conform with MIT's libdes.

This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution.

Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed.

If this package is used in a product, Eric Young should be given attribution as the author of that the SSL library. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by Eric Young (eay@mincom.oz.au).

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The license and distribution terms for any publicly available version or derivative of this code cannot be changed, i.e. this code cannot simply be copied and put under another distribution license [including the GNU Public License.]

The reason behind this being stated in this direct manner is past experience in code simply being copied and the attribution removed from it and then being distributed as part of other packages. This implementation was a non-trivial and unpaid effort.

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