Release Note

Universal Contact Server Manager

8.0.x

Genesys Telecommunications Laboratories, Inc. © 2009–2010

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
8.0.300.01 [12/20/10] – General           X
8.0.200.01 [08/06/10] – General           X
8.0.100.03 [03/24/10] – General           X
8.0.000.02 [07/27/09] – General           X

Link to 7.6 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

This release note applies to all 8.0 releases of Universal Contact Server Manager.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.


Release Number 8.0.300.01 [12/20/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Universal Contact Server (UCS) Manager.

Corrections and Modifications

There are no corrections and modifications for this release of the Universal Contact Server Manager.

Top of Page


Release Number 8.0.200.01 [08/06/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Universal Contact Server (UCS) Manager.

Corrections and Modifications

There are no corrections and modifications for this release of the Universal Contact Server Manager.

Top of Page


Release Number 8.0.100.03 [03/24/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Universal Contact Server (UCS) Manager.

Corrections and Modifications

There are no corrections and modifications for this release of the Universal Contact Server Manager.

Top of Page


Release Number 8.0.000.02 [07/27/09] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. There are no new features or functionality with this release of the Universal Contact Server Manager.

Corrections and Modifications

There are no corrections and modifications for this release of the Universal Contact Server Manager.

Top of Page


Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


It is not possible to use Genesys Administrator to uninstall UCS Manager (or any client application).

Found In: 8.0.100.03 Fixed In: 

It is not recommended that you close and restart UCS Manager while a correction task (diagnose or fix) is running. In some cases, some information displayed in the Data Integrity Correction window may be wrong. For example:

To be sure that the displayed information is correct:

  1. Stop the current task (or wait for the tasks to end for all selected issues).
  2. Close and reopen UCS Manager.
  3. Open the Data Integrity Correction window.
From this point on, all the information displayed will be correct.

(ER# 193453220, 206773472)

Found In: 7.6.100.06 Fixed In: 

When you are using the Correction Tool, ensure that the BadContactAttributes issue comes before the GhostContacts in the list of issues. The following sequence demonstrates a common Correction Tool scenario and execution:

(ER# 215254139)

Found In: 7.6.100.06 Fixed In: 

UCS Manager does not connect to the backup Configuration Server in the following scenario:

(ER# 208079151)

Found In: 7.6.100.06 Fixed In: 

The Records older than heading and Hours field on both the Scheduled task on Main DB and Scheduled task on Archive DB tabs are truncated when displayed in a Korean environment. (ER# 217137281)

Found In: 7.6.100.06 Fixed In: 

Top of Page


Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


Windows 2000 is no longer supported.

Discontinued As Of: 8.0.000.02

Top of Page


Internationalization

Information in this section is included for international customers.


There are no internationalization issues for this product.


Top of Page


Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

The following documentation is available on the Genesys Documentation Wiki at http://developerzone.genesyslab.com/wiki/index.php?title=Main_Page:

Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.

Top of Page