Release Note

SMS Server

8.0.x

Genesys Telecommunications Laboratories, Inc. © 2009–2011

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
8.0.210.02 [04/01/11] – General X   X X   X
8.0.200.01 [12/17/10] – General X   X X   X
8.0.100.07 [04/01/10] – General X   X X   X
8.0.000.08 [01/06/10] – Hot Fix X   X X   X
8.0.000.07 [07/27/09] – General X   X X   X

Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

This release note applies to all 8.0 releases of SMS Server.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.


Release Number 8.0.210.02 [04/01/11] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of SMS Server.

Corrections and Modifications

There are no corrections and modifications for this release of SMS Server.

Top of Page


Release Number 8.0.200.01 [12/17/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of SMS Server.

Corrections and Modifications

There are no corrections and modifications for this release of SMS Server.

Top of Page


Release Number 8.0.100.07 [04/01/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of SMS Server.

Corrections and Modifications

This release also includes the following corrections and modifications:


The unused option default-source-number is now excluded from the template. (ER# 229369441)


SMS Server no longer returns read-only attached data to the Universal Routing Server (URS). (ER# 237572922)


Top of Page


Release Number 8.0.000.08 [01/06/10] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix release of this product. No new features were introduced in this release of SMS Server.

Corrections and Modifications

This release includes the following corrections and modifications:


When responding to an ESP (External Services Protocol) request, SMS Server now reports only new attributes, where applicable. Previously, SMS Server reported all attributes from the original request, which could lead to confusing effects on the Solution level. (ER# 242632307)


Top of Page


Release Number 8.0.000.07 [07/27/09] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This is the initial release of SMS Server. This section describes new features that were introduced in this release of SMS Server.

Corrections and Modifications

There are no corrections and modifications for this release of SMS Server.

Top of Page


Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


The support of MMS requires a license, which you can request by following the directions in the "Ordering Licenses" chapter of the Genesys Licensing Guide.

To use this license, proceed as follows after installing SMS Server:

  1. Open your license file in a text editor, then select and copy its entire contents.
  2. Locate the jSMS configuration file (a sample called jsms.conf.is located in the SMS Server installation folder). Open it in a text editor.

    Note: Full information about the contents of this configuration file can be found in \<SMS_Server_installation_folder>\lib\jsms\docs\users_guide.pdf.
  3. At the beginning of the configuration file, find the lines
  4. Paste the contents of the license file into the next line.
  5. Close and save the configuration file.

Found In: 8.0.100.07 Fixed In: 

SMS Server (running on Solaris) can lose connection with Message Server by ADDP timeout. As a workaround, set the remote ADDP timeout to a value that is less than the local ADDP timeout multiplied by two, or disable ADDP entirely by setting the local timeout to 0 (zero). (ER# 247312997)

Found In: 8.0.100.07 Fixed In: 

SMS Server does not close the connection with Interaction Server when the primary server switches to the backup server. As a workaround, Genesys recommends stopping the primary SMS Server instead of performing a switchover. (ER# 247204155)

Found In: 8.0.100.07 Fixed In: 

A primary/backup configuration of SMS Servers is supported in the Genesys environment. The correct concurrent running of the primary and backup servers may depend on the specific SMS Center being used. Genesys does not provide any warranty on the correctness of concurrent running of primary and backup SMS Servers in the customers' environment. (ER# 229091851)

Found In: 8.0.000.07 Fixed In: 

The template option default-source-number is not used in the 8.0 version of this product. Please disregard. (ER# 229369441)

Found In: 8.0.000.07 Fixed In: 8.0.100.07

Top of Page


Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued features in this release.


Top of Page


Internationalization

Information in this section is included for international customers.


There are no internationalization issues for this product.


Top of Page


Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.

Top of Page