Release Note

Interaction Workflow Samples

8.1.x

Genesys Telecommunications Laboratories, Inc. © 2011—2014

Contents

Introduction

Release Number AIX HP-UX PA HP-UX IPF Linux Solaris Windows
8.1.300.04 [05/31/13] – General           X
8.1.000.00 [10/27/11] – General           X

Link to 8.0 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.

This release note applies to all 8.1 releases of Interaction Workflow Samples.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.


Release Number 8.1.300.04 [05/31/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Interaction Workflow Samples.

Corrections and Modifications

There are no corrections or modifications for this release.

Top of Page


Release Number 8.1.000.00 [10/27/11] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 8.1 release of Interaction Workflow Samples.

Corrections and Modifications

This release includes the following corrections and modifications that were made between Release 8.0 or earlier releases and the initial 8.1 release:


The Create Email Out object in the sample strategy s4e_outbound_strategy now correctly has its Use subject from SRL checkbox selected. (ER 247769611)


The Interaction Workflow Samples Wizard no longer exits unexpectedly at the Import configuration objects stage when running on a host where Solution Control Interface 8.1 is installed. (ER 282085614)


Top of Page


Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


There are no known issues or recommendations for this product.


Top of Page


Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued items for this product.


Top of Page


Internationalization

Information in this section is included for international customers.


There are no internationalization issues for this product.


Top of Page


Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

Top of Page