Release Number | AIX | HP-UX PA | HP-UX IPF | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
8.1.300.05 [08/23/13] – Hot Fix | X | X | X | X | ||
8.1.300.03 [05/31/13] – General | X | X | X | X | ||
8.1.000.10 [01/31/13] – Hot Fix | X | X | X | |||
8.1.000.08 [10/27/11] – General | X | X | X | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 8.1 releases of Classification Server.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix release of this product. This section describes new features that were introduced in this release of Classification Server.
RegExFind("<regular expression">,<"key">)
function
in Screening Rules.
Previously, this function returned only the first match that it found when scanning an interaction.
Now it is possible to find and return all matches for the pattern in the screening result as multiple key/value pairs.
To preserve backward compatibility of this functionality, the following new option
to control the RegExFind("<regular expression">,<"key">)
function
has been added to the cengine
section of the Classification Server Application:
screen-match-all
Default value: false
Valid values: false, true
Takes effect: After restart
There are no corrections or modifications for this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in this release of Classification Server.
Support for Java 7.
Support for Red Hat Enterprise Linux 6.0 64-bit.
There are no corrections or modifications for this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix release of this product. This release contains no new features or functionality.
This release includes the following corrections and modifications:
When Classification Server is in a primary/backup configuration, it now reponds correctly when dynamic changes are made to its application settings or connection settings in the Configuration Server database. Previously when these changes were made, it switched from primary to backup mode and became unavailable for clients. (ER# 284024191)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in the initial 8.1 release of Classification Server.
Multi-tenant support
Additional operating system support:
Support for Acresso FLEXNet Publisher v11.9 license manager.
Support for primary/backup modes.
There are no corrections or modifications in this release.
This section provides the latest information on known issues and recommendations associated with this product.
In a primary/backup configuration, Classification Server switches from primary to backup mode and becomes unavailable for clients whenever dynamic changes are made in Configuration Manager to its application settings or to settings for applications that it is connected to. (ER# 284024191)
Found In: 8.1.000.08 | Fixed In: 8.1.000.10 |
There is no verification of ScrKey
in the Classification Server's log
when the Simple Screening Object
is used. (ER# 108801821)
Found In: 7.2.000.06 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
AIX 5.1, AIX 5.2, and Solaris 8 are no longer supported.
Discontinued As Of: 8.1.000.08 |
Information in this section is included for international customers.
There are no internationalization issues for this product
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.
eServices 8.1 Deployment Guide describes deployment procedures for all eServices components. It also contains a high-level description of the eServices system, its architecture, and a list of new features in the current release.
eServices 8.1 User's Guide provides overall information about and recommendations on the use and operation of Genesys eServices.
eServices 8.1 Reference Manual provides a reference listing of all configuration options and of field codes used in standard responses.
eServices 8.1 Web API Client Developer's Guide describes the structure of the Web API, explains the Simple Samples, and describes procedures for customizing them.
For a listing of classes, methods, fields, and constants of the Web API portion of the Web API Server component, see:
eServices (Multimedia) 8.0 Selected Conceptual Data Models for the UCS Database describes a portion of the Universal Contact Server (UCS) database.
8.1 Universal Contact Server Manager Help is a guide to the Universal Contact Server Manager user interface.
eServices 8.1 Knowledge Manager Help is a guide to the Knowledge Manager user interface.
Universal Routing 8.1 Interaction Routing Designer Help is a guide to Interaction Routing Designer, including the portion of it that designs interaction workflows and business processes for eServices.
Universal Routing 8.1 Business Process User's Guide contains step-by-step instructions for using Interaction Routing Designer to design interaction workflows. It also describes the sample business processes supplied with eServices.
Genesys Desktop 7.6 Help is a guide to using the Genesys Desktop.
Genesys Events and Models Reference Manual includes a set of basic interaction models, showing the components involved and the event messages sent among them. For authoritative description of the event messages, see the next item.
The API References of the Platform SDK provide the authoritative
information on methods and functions for each SDK, including requests and
events. The class Message
includes all event and request messages.
eServices Social Media Solution Guide, which you can access at http://docs.genesyslab.com/Documentation/ES.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly) or the Developer Documentation CD.
Note: For the DVD/CD, the New Documents on this DVD/CD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.