Release Note

Media Interaction Layer (Java API)

7.6.x

Genesys Telecommunications Laboratories, Inc. © 2008–2014

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
7.6.603.00 [01/30/14] – General X X X X   X
7.6.500.00 [03/25/13] – General X X X X X X
7.6.400.00 [06/28/12] – General X X X X X X
7.6.300.05 [10/13/11] – General X X X X X X
7.6.300.04 [03/25/11] – General X X X X X X
7.6.300.03 [07/08/10] – General X X X X X X
7.6.300.01 [04/09/10] – General X X X X X X
7.6.200.02 [06/08/09] – General X X X X X X
7.6.200.01 [02/20/09] – General X X X X X X
7.6.100.02 [09/18/08] – General X X X X X X
7.6.000.01 [02/29/08] – General X X X X X X

Link to 7.5 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.

This release note applies to all 7.6 releases of the Media Interaction Layer (Java API).

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For specific information on any third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.


Release Number 7.6.603.00 [01/30/14] - General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Media Interaction (Java API).

Corrections and Modifications

This release includes the following corrections and modifications:


The Open Media Commons component now correctly reconnects to the Configuration Server after a network disconnection. Previously, in this scenario, you might have to restart your application to reconnect to the Configuration Server. (ISDK-5699)


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Release Number 7.6.500.00 [03/25/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features for this release of the Media Interaction Layer (Java API).

Corrections and Modifications

No corrections or modifications have been made in this release.

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Release Number 7.6.400.00 [06/28/12] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features for this release of the Media Interaction Layer (Java API).

Corrections and Modifications

No corrections or modifications have been made in this release.

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Release Number 7.6.300.04 [03/25/11] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features for this release of the Media Interaction Layer (Java API).

Corrections and Modifications

This release includes the following correction or modification.


All threads now correctly exit when the application calls the System.exit() function. Previously, a thread in MIL continued to run after the application called System.exit(0) and the application could not stop correctly. (ER# 260846657)


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Release Number 7.6.300.03 [07/08/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features for this release of the Media Interaction Layer (Java API).

Corrections and Modifications

This release includes the following corrections or modifications.


You can now use the GregorianCalendar().getTime() Java method to set the ReceiveAt value of an MILInteraction without encountering formatting issues. Previously, the value was set in a 12H format instead of a 24H format. (ER# 253753444)


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Release Number 7.6.300.01 [04/09/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features for this release of the Media Interaction Layer (Java API).

Corrections and Modifications

No corrections or modifications have been made in this release.

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Release Number 7.6.200.02 [06/08/09] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features for this release of the Media Interaction Layer (Java API).

Corrections and Modifications

This release includes the following corrections or modifications.


Now, in high availability scenarios, MIL provides your application with the correct LCA runmode. Previously, the ILCAManager().getRunMode() method returned incorrect runmodes for backup applications or did not return correct values after a switchover. (ER# 111563468)


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Release Number 7.6.200.01 [02/20/09] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features for this release of the Media Interaction Layer (Java API).

Corrections and Modifications

No corrections or modifications have been made in this release.


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Release Number 7.6.100.02 [09/18/08] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features for this release of the Media Interaction Layer (Java API).

Corrections and Modifications

This release also includes the following corrections and modifications:


Now, if an interaction ID with extra spaces is passed as an argument of the MILInteractionManager.stopProcessing() method, MIL removes these spaces and stops the interaction. Previously in this scenario, MIL did not stop the interaction and did not throw a MILRequestFailedException exception either. (ER# 111563468)


Now, if you modify the UCS parameters of an interaction with the MILUCSInteractionParameters.setText(), setStructuredText(), and setStructuredTextMimeType() methods, these parameters are properly changed in the UCS database. Previously, the modifications were not visible in the UCS database. (ER# 184450891)


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Release Number 7.6.000.01 [02/29/08] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 7.6 release of the Media Interaction Layer (Java API).

Corrections and Modifications

This release includes the following corrections and modifications that were made between Release 7.5 or earlier releases and the initial 7.6 release:


This is the initial 7.6 release of this component. There are no corrections or modifications.


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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


The Interaction SDK Java Deployment Guide is missing the Switch-Specific Place Configuration table. This table can be found in the 7.5 version of the Interaction SDK Java Deployment Guide. (ER# 222266484)

Found In: 7.6.000.01 Fixed In:  7.6.309.00

When starting MIL using the debug log level, many exceptions appear prior to initialization (such as commons.core.util.HiddenKeysFilter - Cannot init hidden key). Ignore these exceptions. They do not interfere with the API. (ER# 111060394)

Found In: 7.5.000.10 Fixed In:  7.6.200.01

The MILUCSInteractionParameters.getStatus() method always return UNKNOWN. (ER# 105711070)

Found In: 7.1.010.02 Fixed In: 7.6.200.01

If the LCA service stops on the host where an MIL-based server is running, MIL does not generate an associated event. (ER# 5034893)

Found In: 7.1.010.01 Fixed In: 

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


The following operating systems are no longer supported:

Discontinued As Of: 7.6.603.00

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Internationalization

Information in this section is included for international customers.


There are no internationalization issues for this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Technical Support website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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