Release Note

License Reporting Manager Plug-in for GAX

8.1.x

Genesys Telecommunications Laboratories, Inc. © 2013

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
8.1.200.05 [08/16/13] – General (Under Shipping Control)     X     X
8.1.100.21 [03/26/13] – General (Under Shipping Control)     X     X

Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

This release note applies to all 8.1 releases of License Reporting Manager Plug-in for GAX.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.


Release Number 8.1.200.05 [08/16/13] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of License Reporting Manager Plug-in for GAX.

Corrections and Modifications

This release includes the following corrections and modifications:

In the License Usage Report, a warning symbol is now displayed next to Concurrent Peak Usage if the Provisioned Count has a value of 0 (zero) for a particular Sellable Item or Bundle, and the Concurrent Peak usage exceeds 0 (zero) for that time period. (LRM-388, ER# 320110510)


The License Usage Report is now sorted properly when you click on the Enabled Seat column heading to sort by that column. (LRM-387, ER# 320103471)


The GAX online help and License Reporting Manager 8.1 Deployment Guide now contain details about how to configure the LRM license type and operation type by setting the license_type and operation_type options in the [lrm] section on the Options tab of the GAX Application object. (LRM-381, ER# 319945370)


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Release Number 8.1.100.21 [03/26/13] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in the initial 8.1 release of License Reporting Manager Plug-in for GAX.

Corrections and Modifications

There are no corrections or modifications for this release.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


The License Usage Report displays records for all the Sellable Items and Bundles even when you choose no Sellable Items or Bundle or select Sellable Items or Bundles in the Count On selection. (LRM-389, ER# 320111212)

Found In: 8.1.100.21 Fixed In: 

In the License Usage Report, if the Provisioned Count has value of 0 (zero) for a particular Sellable Item or Bundle and the Concurrent Peak usage exceeds 0 (zero) for that time period, there is no warning symbol displayed in the GAX Report next to the Concurrent Peak Usage. (LRM-388, ER# 320110510)

Found In: 8.1.100.21 Fixed In: 8.1.200.05

The License Usage Report is not sorted properly when you click on the Enabled Seat column heading to sort by the column. (LRM-387, ER# 320103471)

Found In: 8.1.100.21 Fixed In: 8.1.200.05

The following procedures about configuring the LRM Plug-in for GAX to operate in specific modes were omitted from the GAX online help.

Configuring the LRM Plug-in for GAX to operate in either hosted or compliance mode

Use Configuration Manager or Genesys Administrator to configure the LRM Plug-in for GAX to operate in either hosted or compliance mode. When operating in compliance mode, the following features are not available:

When running in hosted mode, all LRM features are available. By default, the LRM Plug-in for GAX operates in compliance mode.

To use Configuration Manager or Genesys Administrator to configure the LRM Plug-in for GAX to run in either hosted or compliance mode:

  1. Open the GAX Application object.
  2. Create a new lrm section.
  3. Create a new operation_type option and set the value to either compliance or hosted.

Configuring the LRM Plug-in for GAX to operate in either concurrent seat or enabled seat mode

Use Configuration Manager or Genesys Administrator to configure the LRM Plug-in for GAX to operate in either concurrent seat or enabled seat mode.

When operating in concurrent seat mode, the License Usage report contains information for both enabled and concurrent peak usage information.

When operating in enabled seat mode, the License Usage report contains information for only enabled seat usage.

To use Configuration Manager or Genesys Administrator to configure the LRM Plug-in for GAX to run in either concurrent seat or enabled seat mode:

  1. Open the GAX Application object.
  2. Create a new lrm section.
  3. Create a new license_type option and set the value to either concurrent or enabled.

(LRM-381, ER# 319945370)

Found In: 8.1.100.21 Fixed In: 8.1.200.05

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued items for this product.


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Internationalization

Information in this section is included for international customers.


There are no internationalization issues for this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the License Reporting Manager 8.1 Deployment Guide first.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly) or the Developer Documentation CD.

Note: For the DVD/CD, the New Documents on this DVD/CD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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