As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for details.
This release note applies to all 8.1 releases of Load Distribution Server (LDS).
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release contains the following new features or functionality:
LDS now uses TLS 1.3 as the default protocol to communicate securely with other Genesys components such as SIP Server, Configuration Server, Message Server, and URS (Universal Routing Server). Additionally, LDS uses TLS 1.3 for secure communication with third-party software also. (LDS-916)
This release includes the following corrections and modifications:
The RequestApplyTreatment timeout duration has been increased to a maximum of two hours. The treatment-expire-timeout option has been modified to support the timeout duration to two hours.
treatment-expire-timeout
Valid values: Any integer from 0-7200
Default value: 600
Change Takes Effect: Immediately
Description: Specifies the timeout in seconds during which LDS expects follow-up events to an ApplyTreatment request.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is an update for this product. This release contains no new features or functionality.
This release includes the following corrections and modifications:
LDS is now modified to alternate between Senders in an HA pair. Previously, when the Reconnect Timeout application properties for the LDS application and LDS Sender(s) was set to the same value, LDS might not switch to another Sender in an HA pair during the reconnect procedure. (LDS-887)
enable-backup-promotion
Valid values: true
, false
Default value: true
Description: When set to true
, LDS, running as backup, switches to the primary role without waiting for instructions from SCS as soon as the other LDS instance in the HA pair is switched from primary to backup role. When the option is set to false
, LDS waits for instructions from SCS.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is an update for this product. This release contains no new features or functionality.
This release includes the following corrections and modifications:
LDS fixes a registration performance issue introduced in 8.1.007.01. In large environments with multiple StatServers and 1000+ DNs, the rate at which LDS in T-Proxy mode submits registration requests to T-Server is much faster, eliminating long delays for StatServers to complete registrations in such environments. (LDS-871)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is an update for this product. This release contains the following new features or functionality:
Support for the Red Hat Enterprise Linux 8 operating system. See the Supported Operating Environment: Load Distribution Server page for more detailed information and a list of all supported operating systems.
This release includes the following corrections and modifications:
LDS no longer distributes warning messages Std 39536 and Trc 39530 when it receives a EventUserEvent containing an AttributeReferenceId from T-Server. (LDS-855)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is an update for this product. This release contains the following new features or functionality:
Support for the Windows Server 2019 operating system. See the Supported Operating Environment: Load Distribution Server page for more detailed information and a list of all supported operating systems.
LDS now requires FlexNet Publisher License Manager version 11.13 or later. (LDS-833)
This release includes the following corrections and modifications:
LDS no longer becomes unstable when an LDS client requests RequestQueryCall with ThisDN that is not involved in the call. (LDS-829)
When LDS is running in T-Proxy mode with request caching enabled (enable-startup-rq-caching=true) and the LDS client disconnects from T-Proxy before finishing outstanding registrations, other T-Proxy clients now receive registrations on all DNs. (LDS-822)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is an update for this product. This release contains no new features or functionality.
This release includes the following corrections and modifications:
On startup, LDS no longer establishes a second T-Library connection to the same Hot Standby T-Server pair. This issue was introduced in version 8.1.006.03. (LDS-818)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains no new features or functionality.
This release includes the following corrections and modifications:
LDS no longer establishes a second T-Library connection to the same Hot Standby T-Server pair when the T-Server configuration has changed. (LDS-816)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains no new features or functionality.
This release includes the following corrections and modifications:
Running in T-Proxy mode with enabled request collection (enable-startup-rq-caching=true and ha-sync-level=0), LDS no longer incorrectly reports initial DN status in EventRegistered after LDS switchover. (LDS-800)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains no new features or functionality.
This release includes the following corrections and modifications:
The backup LDS instance no longer leaks memory when sync-level is set to its highest value, 2. (LDS-786)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains no new features or functionality.
This release includes the following corrections and modifications:
In T-Proxy mode, LDS now correctly responds on RequestRegisterAddress with RegisterMode=Monitor from the LDS client when multiple clients are registered on the same DN simultaneously. Previously, an error condition could have happened in environments where multiple StatServers are connected to T-Server via LDS in T-Proxy mode and startup request caching was enabled in T-Proxy (enable-startup-rq-caching=true).
Important: To run LDS with startup request caching enabled, you must upgrade to LDS version 8.1.005.03 or later.
(LDS-782)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
LDS now offers the sec-protocol="TLSv12"
option value for secured connections. (LDS-767)
This release includes the following corrections and modifications:
In T-Proxy mode, LDS no longer sends incorrect DN state information to the client after receiving Events DNOutOfService or DNBackInService from T-Server. (LDS-766)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
Support for the CentOS v7 operating system. See the Load Distribution Server page for more detailed information and a list of all supported operating systems.
This release includes the following corrections and modifications:
LDS no longer fails for one of the clients during simultaneous registrations on the same DN from LDS clients of different kinds (such as Statserver and Workspace Desktop Edition). Previously, the issue affected LDS in T-Proxy mode when startup request caching was enabled (the enable-startup-rq-caching option was set to true). (LDS-765)
Important: To run LDS with startup request caching enabled (enable-startup-rq-caching=true), you must upgrade to LDS version 8.1.005.03 or later.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
Support for the Windows Server 2016 operating system. See the Supported Operating Environment: Load Distribution Server page for more detailed information and a list of all supported operating systems.
This release includes the following corrections and modifications:
LDS running in T-Proxy mode no longer sends UnregisterAddress requests on DNs that are registered by the last T-Proxy client. T-Proxy clears DN registration information internally and resets the connection to T-Server to clear registration information in T-Server. (LDS-746)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain any new features or functionality.
This release also includes the following corrections and modifications:
This release addresses two issues:
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain any new features or functionality.
This release also includes the following corrections and modifications:
LDS, running in Load Distribution Mode, no longer becomes unstable when a Mute Transfer or Blind Transfer operation is completed to a routing point that LDS handles. (LDS-740)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain any new features or functionality.
This release also includes the following corrections and modifications:
LDS no longer becomes unstable after the following scenario:
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
LDS now supports the MTLS (Mutual Transport Layer Security) protocol on connection to Genesys Message Server. (LDS-680)
For details, see Introduction to Genesys Transport Layer Security.
This release includes the following corrections and modifications:
LDS now includes the AttributeApplicationName
in the EventPrimaryChanged
event, when the T-Library generates such an event internally. Previously, a missing attribute in an EventPrimaryChanged
event may have caused the client receiving such an event to become unstable. The error condition was triggered by an EventLinkConnected
or EventLinkDisconnected
event that did not include an AttributeApplicationName
. (LDS-733)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in this release of Load Distribution Server.
Important: To run LDS with startup request caching enabled (enable-startup-rq-caching=true), you must upgrade to LDS version 8.1.005.03 or later.
This release includes the following corrections and modifications:
LDS 8.1 fully supports transaction handling for non-equal receivers. When a transaction has been reassigned from one receiver to another, LDS generates the LMS message "39527|TRACE|GCTI_LDS_TRANS_07|Transaction (%s) receiver changed". Conditions for the LMS messages "39525|STANDARD|GCTI_LDS_TRANS_05|Client %s not registered on DN %s. Transaction %s event lost." and "39534|STANDARD|GCTI_LDS_REF_04|No clients for Transaction (%s)" are never met and such messages are never distributed by LDS 8.1. (LDS-727)
LDS no longer reports incorrect T-Server host and port parameters in the LMS message "Std 04504", when the last T-Server from a hot standby HA pair is disconnected. (LDS-678)
The LDS application template no longer enables debug log output to stdout by default. (LDS-671)
The backup LDS instance no longer grows in memory when sync-level is set to its highest value (2). (LDS-670)
LDS now recognizes and can connect to T-Server after the T-Server name has been changed in Configuration Database. (LDS-664)
The LDS executable on AIX now supports 2GB of data by default. (LDS-663)
The LDS client can now connect to a warm standby HA T-Server pair in the following scenario:
The LDS client can now connect to a hot standby HA T-Server pair after T-Server applications are disabled and enabled multiple times in Genesys Configuration Database. (LDS-654)
LDS running in Single T-Server Load Distribution Mode can now accept any type of Receiver as described in the "Load Distribution Server User's Guide". Previously, only Universal Routing Server and Call Concentrator applications were accepted. (LDS-644)
LDS no longer uses the option keep-taction-stat (beginning in release 7.x). The option is removed from the LDS configuration template. If the option is provided in the configuration, LDS will continue to ignore it. (LDS-637)
Previously, LDS in T-Proxy mode may have generated the LMS message "Std 39504 - requested Sender is not available" when only one T-Server from a T-Server HA pair was running. T-Proxy mode no longer generates this LMS message when at least one T-Server from an HA pair is running. (LDS-550)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
Support for Windows Server 2012 in 64-bit compatibility mode.
This release also includes the following corrections and modifications:
LDS now correctly reconnects to the Local Control Agent (LCA). Previously, LDS might fail to reconnect to the LCA, if Configuration Server and LCA were both shutdown and restarted. (LDS-653)
LDS now prevents memory resource leaks in scenarios where LDS clients frequently reconnect and re-register on the same set of DNs. Starting from LDS version 8.1.000.17, LDS does not store multiple registration requests for the same DN. Previously, LDS might have had memory allocation issues. (LDS-649)
LDS now correctly handles unregistration requests for DNs. When establishing a connection to the backup T-Server, LDS does not send registration requests for DNs that have already been unregistered. Previously, LDS did not delete the unregistered DNs and would re-issue the registration requests. (LDS-648)
LDS now prevents memory resource leaks in scenarios where LDS clients frequently reconnect and re-register on the same set of DNs. When establishing a connection to the backup T-Server, LDS sends a significantly reduced number of registration requests. Previously, LDS might have had network traffic control issues. (LDS-564)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains the following new features or functionality:
Support for Red Hat Enterprise Linux 6, 32-bit and 64-bit.
This release also includes the following correction and modification:
LDS now correctly distributes an event to the same Universal Routing Server (URS) after receiving an Inter Server Call Control Event Propagation (ISCC/EPP) EventPartyChanged
event with a new ConnectionID
attribute. Previously, LDS selected different Universal Routing Servers for distribution after receiving such an event. (ER# 318315930)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release contains the following new features or functionality:
To manage network traffic control, LDS now supports the enable-backup-distribute
configuration option, which controls the set of events that is distributed by the backup LDS in TProxy
mode, running in a high-availability (HA) environment. This option is set in the LDS
section.
enable-backup-distribute
Default Value: false
Valid Values: true
, false
Changes Take Effect: Immediately
Specifies whether all or a limited set of registration and HA-related events are distributed by the backup LDS in TProxy
mode, running in a high-availability (HA) environment. If this option is set to false
, LDS in TProxy
mode only distributes the registration and HA-related events. If this option is set to true
, LDS in TProxy
mode distributes all events. (ER# 307761168)
This release also includes the following corrections and modifications:
LDS now correctly handles the scenario where a client unexpectedly disconnects while there are still a large number of outstanding registration requests from that client in the queue. Previously, the recursive deletion of outstanding requests could cause a stack overflow. (ER# 313021858, 308935858)
LDS now correctly handles unequal receivers (different DN sets for different clients). Previously, the handover of a transaction from one receiver to another could cause a memory corruption. (ER# 312647561)
LDS now correctly assigns the appropriate load average to a newly connected URS. Previously, LDS might have incorrectly assigned the wrong load average, which caused a temporary URS overload. (ER# 311063625, 288390451)
A backup LDS, running in a high-availability (HA) environment with a hot standby
redundancy type, now correctly specifies a minimum number of events set in the TSetInputMask
request, if the value of the ha-sync-level
configuration option is set to 0
(zero). Previously in this scenario, the backup LDS might have unnecessarily requested full event reporting from T-Server by sending a TSetInputMask
request with all of the events enabled. (ER# 310217445)
LDS now correctly reconnects to an instance of Configuration Server that is running on the same Solaris or HP-UX host. Previously, LDS could not recover if the initial connection attempt failed. (ER# 307341038)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain any new features or functionality.
This release also includes the following corrections and modifications:
LDS is now modified to add a line feed (LF) code into the T-Library debugging messages, when these messages are enabled by the tlib-verbose
configuration option. Previously, the LF was missing from some of the log messages and consequently, these messages were concatenated and were hard to read. (ER# 306826481)
LDS, when running in T-Proxy mode, now correctly handles the memory allocation for the TRegisterAddress
request. Previously in this scenario, a memory leak occurred when a client disconnected. (ER# 306156950, 303763056)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release contains the following new features or functionality.
Note: Location Monitoring support is important when Universal Routing Server (URS) is configured through LDS, running in T-Proxy mode, in a multi-site environment. Location Monitoring is needed for URS to know if the destination is reachable from the present Routing Point location in order to deal with broken Inter Server Call Control (ISCC) links when the T-Servers are up and running, but the link between them is broken.
(ER# 302943446)
This release also includes the following corrections and modifications:
LDS no longer generates an EventError
(Timeout error) message after receiving a TApplyTreatment
request. Previously, LDS generated an EventError
message after receiving a TApplyTreatment
request, if the call was abandoned during the treatment. (ER# 299391926)
LDS now correctly handles all T-Server events with an attached TKVList
message in excess of 64 kilobytes. Previously, LDS had a 64 kilobytes size limitation for the following T-Server events: EventRegistered
, EventPartyInfo
, EventAddressInfo
, and EventLocationInfo
. (ER# 296831680)
LDS now correctly reconnects to a pair of T-Servers running in a high-availability (HA) hot standby
mode configuration. Previously, LDS did not reconnect to T-Server, when LDS and one of of the T-Servers were both running on the same Solaris (or HP-UX) host and a switchover occurred. (ER# 296159827)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain any new features or functionality.
This release also includes the following corrections and modifications:
LDS no longer incorrectly sets the restrictive input mask on T-Server when, in T-Proxy mode, it changed from backup to primary mode. (ER# 295612731)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain any new features or functionality.
This release also includes the following corrections and modifications:
When a client abandons its registration leaving a big number of unprocessed requests in the queue, LDS now correctly clears the request queue of that client and processes requests coming from a new client. (ER# 293136202)
LDS no longer distributes an EventError
message to the client that sent a T-Library request with an empty AttributeLocation
value. LDS now handles requests with an empty AttributeLocation
in the same way as requests without the AttributeLocation
. (ER# 290071914)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in the initial 8.1 release of Load Distribution Server.
rq-expire-timeout
configuration option.
expire
configuration option is now 1000
.
max-outstanding
supports this feature. Please refer to the Framework 8.1 Load Distribution Server User's Guide for details about this feature and option. (ER# 277765471)This release includes the following corrections and modifications that were made between release 7.2 or earlier releases and the initial 8.1 release:
LDS no longer becomes unstable after Universal Routing Server or T-Server is disconnected under high request volume or significant network delay. (ER# 273477008, 275705930)
In a scenario under HP-UX and Solaris where primary and backup LDS instances are set up to run on the same host, the backup sync link is now created between the two LDS instances. Previously, this link may not have been created in this scenario. (ER# 273926613)
LDS once again distributes the LMS message "Std 04503 Connected to CfgServer..."
upon startup as it did prior to the 7.2.101.00 release. (ER# 274134768)
LDS no longer remains in memory after receiving SIGABRT
or SIGTERM
signals if there are multiple LDS clients attempting to connect to LDS when LDS starts its shutdown procedure. (ER# 279987866)
LDS no longer terminates unexpectedly in the following scenario: (1) multiple clients request connection to an inactive, standalone T-Server, and (2) that T-Server eventually starts up. (ER# 280581235)
After changing application properties for the backup T-Server in Configuration Manager, a client is now able to connect to a High-Availability (HA) T-Server Pair behind LDS (in T-Proxy mode). (ER# 281550318)
LDS now supports the Suppress User Data feature in the same way that the feature is supported in T-Server 8.1 releases. (ER# 282586552)
LDS in T-Proxy mode now supports RequestStartCallMonitoring
and RequestTransactionMonitoring
. (ER# 172200898)
LDS in Load Distribution mode now supports unequal Receivers (Receivers registered on different DN sets). (ER# 191101733)
LDS now distributes a call that has not been routed to any available client(s) if the client that handled this call is disconnected. (ER# 191101735)
LDS now distributes EventPrimaryChanged
from a High-Availability (HA) T-Server to the end client so that the client may perform required actions, such as querying calls or devices, and so on. (ER# 207718751)
LDS now provides to T-Server a unique client ID in AttributeExtensions
for requests TReserveAgent
and T ReserveAgentAndGetAccessNumber
using the extension key lds-client-id
. (ER# 226744879)
LDS now supports the same Client Session ID functionality as all T-Servers. (ER# 243996595)
When instructed by the Solution Control Server (SCS), LDS now correctly goes into backup mode if it delayed the previous SCS command to go to primary mode. Previously, after a switchover, both LDSs were running in primary mode. (ER# 277580784)
The LDS 32-bit executable can now be installed on all supported 64-bit UNIX operating systems. Previously, When installing LDS on a 64-bit UNIX host, the 32-bit executable could only be installed on Power PC 64-bit = AIX 5.1, 5.2, 5.3. (ER# 258977046)
There is no longer a temporary loss of connection between the Receiver and the backup LDS when the HA port in the backup LDS is a secure port. (ER# 258887071)
When installing LDS on a 32-bit UNIX host, the installation procedure now directly installs the 32-bit executable without providing the option to install the 64-bit executable. (ER# 255817061)
This section provides corrections and updates for issues found in currently released documentation for this product. The changes described here will be included in future published versions of the document.
The LDS Deployment Guide incorrectly states that changes to the configuration option ha-sync-level take effect immediately. Changes to this option take effect only on application restart.
This section provides the latest information on known issues and recommendations associated with this prod uct.
In large environments with multiple StatServers and 1000+ DNs, the rate at which LDS in T-Proxy mode submits registration requests to T-Server can be significantly reduced. This can lead to long delays for StatServers to complete registrations in such environments.
Important: Customers who are using large environments of 1000+ DNs and currently running 8.1.007.01 or 8.1.008.00 should upgrade to version 8.1.009.00.
Found In: 8.1.007.01, 8.1.008.00 | Fixed In: 8.1.009.00 |
Found In: | Fixed In: |
Antivirus software can affect system performance and call response time, but it prevents viruses from hiding in software. Genesys recommends keeping antivirus software enabled on hosts where Load Distribution Server is running. The performance of all applications on a particular host should be analyzed. Other application might be more vulnerable than Load Distribution Server. Consider moving some of those vulnerable applications to a different host. Genesys does not recommend excluding Load Distribution Server from the antivirus scanning, but in case of a significant overhead, you can consider disabling the following:
Found In: | Fixed In: |
The T-Server feature "logout-on-client-disconnect" does not work when the client is connected to T-Server through LDS running in T-Proxy mode. The feature works only when the client is directly connected to T-Server. (LDS-809)
Found In: 8.1.000.17 | Fixed In: |
To run LDS with startup request caching enabled (enable-startup-rq-caching=true), you must upgrade to LDS version 8.1.005.03 or later. (LDS-782)
Found In: 8.1.001.02 | Fixed In: 8.1.001.03 |
LDS fully supports Location Monitoring in the "All Locations" mode. LDS implements Selective Location Monitoring ("One Location") by ensuring that all clients that have requested Selective Location Monitoring receive updates for other locations, requested through LDS by other LDS clients. (LDS-638)
Found In: 8.1.001.00 | Fixed In: 8.1.001.00 |
The LDS deployment guide incorrectly states that configuration option ha-sync-level takes effect immediately. Changes to this option take effect only on application restart. (LDS-554)
Found In: 8.1.001.00 | Fixed In: 8.1.001.00 |
LDS handles RequestDistributeEvent by emulating a mechanism that T-Server uses in backward-compatible mode. To ensure full transparency for clients, use the default value for the T-Server configuration option "req-distrib-event-support" = no-check. When the option is set to a non-default value, the T-Library client may experience different behavior when connected directly to T-Server and when connected to T-Server through LDS. (LDS-533)
Found In: 8.1.001.00 | Fixed In: |
It is recommended to keep the LDS enable-safe-handover
configuration option set to the default value of false
. If this option is set to true
, the following issue may occur:
EventPartyChanged
event with a new ConnectionId
is distributed for this call.
enable-safe-handover
option is set to true
, LDS now hands over this call to another URS instance by re-sending the EventRouteRequest
with an incorrect ConnectionId
, which subsequently cannot be routed.
Workaround: Keep the value of the enable-safe-handover
configuration option set to the default value of false
.
(ER# 318492553)
Found In: 8.1.000.07 | Fixed In: |
The strict-backup-name
configuration option is incompatible with T-Proxy functionality.
Workaround: Keep the value of the strict-backup-name
configuration option set to false
when running Load Distribution Server (LDS) in T-Proxy mode.
(ER# 298446101)
Found In: 8.1.000.07 | Fixed In: 8.1.000.11 |
LDS terminates unexpectedly when accepting a connection over a secure port if the Trusted Certificate file provided in the configuration does not exist. (ER# 283142181)
Found In: 8.1.000.07 | Fixed In: |
If an invalid port is specified for connection to the license server, LDS will force a shutdown after failing to connect. As it attempts to exit and shutdown, LDS becomes unstable and terminates unexpectedly. (ER# 272058566)
Found In: 7.2.101.02 | Fixed In: 8.1.000.12 |
The enable-async-dns
configuration option (located in the common
section) does not support the value 1
(true
) when both the primary and backup Load Distribution Server (LDS) are deployed on the same host in hot standby
high-availability (HA) mode.
(ER# 259990851)
Found In: 7.2.100.08 | Fixed In: |
The client-side port feature is not available while installing the LDS application, but the feature can be enabled after the application is installed. (ER# 259769251)
Found In: 7.2.100.08 | Fixed In: |
When installing LDS on a 64-bit UNIX host, the 32-bit executable can only be installed on the following platform:
(ER# 258977046)
Found In: 7.2.100.08 | Fixed In: 8.1.000.07 |
Changes made to the Security
properties on the Host
tab will take effect after the application is restarted. (ER# 258887134)
Found In: 7.2.100.08 | Fixed In: |
LDS, running in high-availability (HA) hot standby
mode, temporarily loses connection in the following scenario:
There is a temporary loss of connection between the Receiver and the backup LDS, because the Receiver has to exchange certificates for the secure connection to the backup LDS. This temporary loss of connection only happens when the HA port in the backup LDS is also a secure port. When this port is non-secure, there is no loss of connection.
(ER# 258887071)
Found In: 7.2.100.08 | Fixed In: 8.1.000.07 |
A Call Concentrator (CCon) secure connection to LDS is not supported. (ER# 258831931)
Found In: 7.2.100.08 | Fixed In: |
When installing LDS on a 32-bit UNIX host, the installation procedure gives the option of installing a 32-bit executable or a 64-bit executable. Install the 32-bit executable on a 32-bit host. (ER# 255817061)
Found In: 7.2.003.10 | Fixed In: 8.1.000.07 |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.
The Windows 2008 operating system is no longer supported.
Discontinued As Of: 8.1.007.01 |
The Solaris operating system is no longer supported.
Discontinued As Of: 8.1.000.07 |
The Red Hat Enterprise Linux 3.0 operating system is no longer supported.
Discontinued As Of: 8.1.000.07 |
The Tru64 UNIX operating system is no longer supported.
Discontinued As Of: 8.1.000.07 |
The AIX 5.1 and 5.2 operating systems are no longer supported.
Discontinued As Of: 8.1.000.07 |
Information in this section is included for international customers.
There are no known internationalization issues for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.
Framework 8.1 Load Distribution Server User's Guide provides instructions for installing and configuring and describes how to use Load Distribution Server.
Product documentation is provided on the Genesys Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.