| Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
|---|---|---|---|---|---|---|
| 7.6.001.04 [04/01/10] – Hot Fix | X | |||||
| 7.6.001.03 [10/08/09] – Hot Fix | X | |||||
| 7.6.001.02 [12/18/08] – General | X | X | X | X | X | X |
| 7.6.001.01 [02/14/08] – General | X | X | X | X | X | X |
| 7.6.000.01 [10/10/07] – General | X | X | X | X | X | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 7.6 releases of Local Control Agent (LCA).
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents section, above.
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following correction and modification:
Local Control Agent (LCA) now uses the Windows Management Instrumentation (WMI) service to collect and report information about hosts, processes, services, and performance on Windows 2003 systems, both 32-bit and 64-bit versions. This WMI service must be installed and started on the host machine on which LCA is running. Previously, LCA used another method to collect and report information, which worked correctly only for applications running on Windows 2003 32-bit systems. (ER# 247410553)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents section, above.
This is a hot fix for this product. This release introduces the following new feature and functionality:
This release does not include any corrections and modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the
Contents section, above.
There are no restrictions for this release. This release contains no new features or functionality.
This release includes the following corrections and modifications:
Connections management has been improved so that LCA always handles
an Application stop correctly. Previously, an Application disconnection
message was sometimes not recognized by LCA, so when the user tried to
restart the Application, LCA would refuse the request and issue the error
message Application is already started. (ER# 161983210)
LCA now reports the correct state for a stopped
application (STOPPED) to the backup Solution Control Server
(SCS) if the application:
startup timeout expired, but not
by the Management Layer. Previously in this scenario, LCA did not report any status for the
application to the backup SCS, which considered the application to be in the
START_PENDING state.
(ER# 189368031)
LCA no longer closes its connection with Solution Control Server (SCS) if SCS sends a request to stop an application that, for some reason, is not registered with LCA.
Previously, this situation may have occurred, for example, as a result of
the scenario described in ER# 189368031. In
that scenario, after the SCS switchover, the backup SCS (in Primary mode)
considered the application to be in the START_PENDING state and
tried to stop it. Because the application was already stopped, LCA instead
temporarily closed its connection with SCS.
(ER# 189559204)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the
Contents section, above.
There are no restrictions for this release. This release contains no new features or functionality.
This release includes the following correction and modification:
LCA now reports the correct state of STOPPED for the Genesys
Agent Desktop application after the latter is stopped. Previously, LCA
reported a state of UNKNOWN. (ER# 169386356)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents section, above.
There are no restrictions for this release. This release contains no new features or functionality.
This release includes the following corrections and modifications that were made between release 7.5 or earlier releases and the initial 7.6 release:
This release contains no corrections or modifications.
This section provides the latest information on known issues and recommendations associated with this product.
LCA does not report accurate Processor and Memory information in Solution Control Interface when running on the AIX operating system. (ER# 100566)
| Found In: 7.0.100.04 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
There are no discontinued features or functions in this release of Local Control Agent 7.6.
Information in this section is included for international customers.
There are no known limitations or restrictions for internationalization.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Deployment Guide first.
Framework 7.6 Deployment Guide provides instructions for installing and configuring Framework 7.6 components, and for starting and stopping the Framework 7.6 components either using the Management Layer or manually.
Framework 7.6 Management Layer User's Guide describes the concepts, terminology, and procedures relevant to the Management Layer.
Framework 7.6 Configuration Options Reference Manual describes configuration options for Framework 7.6 components.
Framework 7.6 Combined Log Events Help describes log events that Genesys server applications generate and that Solution Control Interface displays.