Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
---|---|---|---|---|---|---|
8.0.006.01 [03/11/11] – General | X | |||||
8.0.005.01 [11/30/10] – General | X | |||||
8.0.003.00 [09/17/10] – General | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 8.0 releases of iWD Setup Utility, a wizard-based utility used during the initial deployment of iWD to create many of the required configuration objects in Genesys Configuration Server.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in this release of iWD Setup Utility.
IWDBP
has been updated.
This release does not include any corrections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in this release of iWD Setup Utility.
IWD
in your Genesys Configuration Database, which is to be used with the default iWD business process.
IWDBP
has been improved with additional logic to better address situations in which the priority of a task is updated while the task is in a URS Target block, as well as situations in which a process and/or priority have not been set in rules. Refer to the iWD website at https://sites.google.com/a/iwdlab.com/iwd8/general/product-documentation-addenda-errata
for more information.This release does not include any corrections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This is the initial release of iWD Setup Utility. This section describes new features that were introduced in the initial 8.0 release of iWD Setup Utility.
workitem
and provides the option to assign the capacity rule to the tenant.This is the initial release of the iWD Setup Utility. It contains no corrections or modifications.
This section provides the latest information on known issues and recommendations associated with this product.
There are no known issues at this time.
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
There are no discontinued features in this release.
Information in this section is included for international customers.
There are no internationalization issues for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Deployment Guide first.
intelligent Workload Distribution 8.0 Deployment Guide describes deployment procedures for all intelligent Workload Distribution components.
intelligent Workload Distribution 8.0 Data Mart Reference Guide describes the data schemas that compose the iWD Data Mart.
intelligent Workload Distribution 8.0 iWD Manager Help is a guide to the iWD Manager user interface.
intelligent Workload Distribution 8.0 WebSphere MQ Capture Adapter Reference Guide guides you in implementing iWD integration via the WebSphere MQ Capture Point.
The https://sites.google.com/a/iwdlab.com/iwd8
website provides additional
information about working with iWD. The content on this website is updated
frequently.
Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.