Release Note

iWD Runtime Node

8.1.x

Genesys Telecommunications Laboratories, Inc. © 2012–2015

Contents

Introduction

Release Number AIX HP-UX PA HP-UX IPF Linux Solaris Windows
8.1.101.19 [08/27/15] – Hot Fix X     X X X
8.1.101.18 [05/13/15] – Hot Fix X     X X X
8.1.101.17 [02/09/15] – Hot Fix X     X X X
8.1.101.16 [11/12/14] – Hot Fix X     X X X
8.1.101.15 [07/15/14] – Hot Fix X     X X X
8.1.101.12 [03/26/14] – Hot Fix X     X X X
8.1.101.10 [02/21/14] – Hot Fix X     X X X
8.1.101.09 [01/31/14] – Hot Fix X     X X X
8.1.101.08 [12/20/13] – Hot Fix X     X X X
8.1.101.07 [12/02/13] – Hot Fix X     X X X
8.1.101.06 [10/10/13] – Hot Fix X     X X X
8.1.101.05 [07/19/13] – Hot Fix X     X X X
8.1.101.03 [05/24/13] – General X     X X X
8.1.100.11 [03/15/13] – General X     X X X
8.1.000.16 [05/30/12] – General X     X X X

Link to 8.0 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.

This release note applies to all 8.1 releases of the intelligent Workload Distribution (iWD) Runtime Node.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.


Release Number 8.1.101.19 [08/27/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality.

Corrections and Modifications

This release contains the following correction or modification:


iWD Runtime Node now provides an additional check for UTC conversion of all Date/Time columns in the iWD Database catpure point. (IWD-5001)


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Release Number 8.1.101.18 [05/13/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains the following new features or functionality:

Corrections and Modifications

This release contains no corrections or modifications.

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Release Number 8.1.101.17 [02/09/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains the following new features or functionality:

Corrections and Modifications

This release contains no corrections or modifications.

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Release Number 8.1.101.16 [11/12/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality.

Corrections and Modifications

This release contains the following corrections or modifications:


Various issues with Statistics Adapter have been resolved. (IWD-4214)


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Release Number 8.1.101.15 [07/15/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains the following new features and functionality:

Corrections and Modifications

This release contains no corrections or modifications.

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Release Number 8.1.101.12 [03/26/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains the following new features and functionality:

Corrections and Modifications

This release contains no corrections or modifications.

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Release Number 8.1.101.10 [02/21/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features and functionality that were introduced in this release of iWD Runtime Node:

Corrections and Modifications

This release contains no corrections or modifications.

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Release Number 8.1.101.09 [01/31/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features and functionality that were introduced in this release of iWD Runtime Node:

Corrections and Modifications

This release contains no corrections or modifications.

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Release Number 8.1.101.08 [12/20/13] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features and functionality that were introduced in this release of iWD Runtime Node:

Corrections and Modifications

This release contains no corrections or modifications.

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Release Number 8.1.101.07 [12/02/13] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. There are no new features in this release.

Corrections and Modifications

This release contains the following corrections and modifications:


iWD WebService Capture point WSDL is now synchronized with previous iWD versions. Previously, several optional datetime fields were marked as mandatory, rather than nillable. (IWD-3399)


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Release Number 8.1.101.06 [10/10/13] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. No new features and functionality were introduced in this release of iWD Runtime Node.

Corrections and Modifications

This release contains the following corrections and modifications:


Previously, TaskDistributedQueue messages were issued even if the task was going through the default states, such as Captured and Queued. This now is corrected. However, if the integrated capture point is being used, it is necessary to modify the transformation script to suppress these messages. (IWD-3337)


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Release Number 8.1.101.05 [07/19/13] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. No new features and functionality were introduced in this release of iWD Runtime Node.

Corrections and Modifications

This release contains the following corrections and modifications:


A problem with responses from Webservice Capture Point not containing the required information has now been fixed. (IWD-3107)


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Release Number 8.1.101.03 [05/24/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This release contains no new features or functionality.

Corrections and Modifications

This release contains the following corrections and modifications:


iWD Business Context Management Service (BCMS) now supports connections on secured ports. (ER# 316650862)


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Release Number 8.1.100.11 [03/15/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of the iWD Runtime Node.

Corrections and Modifications

This release contains the following corrections and modifications:


The line breaks in the iWD_RuntimeNode.sh files that are in DOS format are now recognized and converted automatically on Unix systems. (ER# 300713590)


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Release Number 8.1.000.16 [05/30/12] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of the iWD Runtime Node.

Corrections and Modifications

There are no corrections or modifications for this release.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


Documentation erratum: On page 293 of the intelligent Workload Distribution Deployment Guide, the opening two paragraphs of iWD Messages should read as follows:

"This section describes the native XML message format that is supported for the Legacy iWD Capture Point services, as well as for some of the Integrated Capture Points. For example, the JMS and XML File Integrated Capture Points support these native iWD XML messages when working in iWD mode, which uses Groovy transformation scripts to transform the source system's XML message format into XML messages that adhere to the message schema defined in this section. Note: Database Capture Point does not support native XML. Webservice Capture Point uses its own SOAP-compatible format." (ER# 321734068)

Found In: 8.1.100.00 Fixed In: Dep Guide 8.1.300.00

iWD Database Capture Point does not handle responses from the Interaction Server correctly.

Workaround: Use an integrated Database Capture Point. (ER# 322892750)

Found In: 8.1.101.03 Fixed In: 

iWD Business Context Management Service (BCMS) does not support connections on secured ports.

Workaround:  Use only unsecured ports for BCMS. (ER# 316650862)

Found In: 8.1.100.11 Fixed In: 8.1.101.03

The line breaks in the iWD_RuntimeNode.sh files that are in DOS format are not recognized or converted automatically on Unix systems.

Workaround: When you build the WAR archives on Unix systems, manually edit the iWD_Manager.sh and iWD_RuntimeNode.sh files to remove the DOS format line breaks. (ER# 300713590)

Found In: 8.1.000.16 Fixed In: 8.1.100.11

Some iWD configurations might encounter an error message similar to the following:

com.genesys.platform.commons.protocol.MissingAttributeException: Attribute is not accepted by the message. (95 in 201)

This indicates that there is a discrepancy between the Genesys Platform SDK version and the rest of the iWD Suite. The iWD functionality is not affected and these messages can be safely ignored. (ER# 287779563)

Found In: 8.0.003.09 Fixed In: 

If iWD is configured to use centralized logging, iWD will not start with logging level set to DEBUG.

Workaround: Set the logging levet to INFO. (ER# 264352676)

Found In: 8.0.002.08 Fixed In: 

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see "Discontinued Support" in the Genesys Supported Operating Environment Reference Guide.


Firefox 2.0 web browser is no longer supported.

Discontinued As Of: 8.1.000.16

Apache Tomcat 5.5 is no longer supported.

Discontinued As Of: 8.1.000.16

IBM Websphere 6.1 is no longer supported.

Discontinued As Of: 8.1.000.16

Java 1.5 is no longer supported.

Discontinued As Of: 8.1.000.16

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Internationalization

Information in this section is included for international customers.


There are no internationalization issues for this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up to date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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