Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
---|---|---|---|---|---|---|
7.6.100.13 [08/04/11] – Hot Fix | X | X | ||||
7.6.100.12 [03/22/11] – Hot Fix | X | X | ||||
7.6.100.11 [08/27/10] – General (Under Shipping Control) | X | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 7.6 releases of iWD JMS Capture Adapter, a component of intelligent Workload Distribution (iWD).
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
The JMS message consumer object is now being cached to reduce overhead on the JMS queue, associated components, and the network. (ER# 279033716)
When using WebLogic as the JMS provider, a TransactionRolledBackException
was occurring when a JMS receive
timed out. To prevent this exception, a transaction commit is now done when a receive
times out. (ER# 278690042)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
The JMS Capture Point Service no longer stops other services when there is an error in its configuration. Previously, if an invalid value was entered when configuring a JMS Capture Point Service, this service failed to start and all configured services were stopped. (ER# 269050953)
Supported Operating Systems
New in This Release
Corrections and Modifications
This release is under shipping control. This is the initial release of iWD JMS Capture Adapter. This section describes new features that were introduced in this release of iWD JMS Capture Adapter.
There are no corrections or modifications in this release.
This section provides the latest information on known issues and recommendations associated with this product.
All references to specific supported platforms (operating systems, databases, and application servers) that appear in the intelligent Workload Distribution 7.6 Deployment Guide and the intelligent Workload Distribution 7.6 Manager Help should be disregarded. Please refer to the Supported Operating Environment Reference Manual for the most up-to-date information regarding supported platforms.
Step 5 on page 17 of the iWD 7.6.1 JMS Capture Adapter Reference Manual states that the deployment .jar file (evo.gtl.capture.jms.jar
) should be moved to the correct location on your application server. Assuming that Tomcat is installed at C:\GCTI\iWD
and that the iWD Manager application is called iwd_manager
, copy the file to C:\GCTI\iWD\webapps\iwd_runtime\WEB-INF\lib
and to C:\GCTI\iWD\webapps\iwd_manager\WEB-INF\lib
. Restart Tomcat.
Found In Document Version: 7.6.101.00 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
There are no discontinued features in this release.
Information in this section is included for international customers.
There are no internationalization issues for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Overview first.
intelligent Workload Distribution 7.6 Overview provides an overview of the product.
intelligent Workload Distribution 7.6 Deployment Guide describes deployment procedures for all intelligent Workload Distribution components.
intelligent Workload Distribution 7.6 High Availability Guide describes ways of providing a high degree of system availability for iWD.
intelligent Workload Distribution 7.6 Manager Guide describes the use of iWD for task monitoring and task operations.
intelligent Workload Distribution 7.6 JMS Capture Adapter Reference Guide provides a detailed description of the iWD JMS interface and guides you in implementing iWD integration by using the JMS Capture Point.
intelligent Workload Distribution 7.6 Data Mart Reference Guide describes the data schemas that compose the iWD Data Mart to guide you in the design of reports based on iWD data.
Beginning in version 8.0.2, eServices offers integrated JMS Capture Point functionality. Refer to the eServices 8.0 documentation for more information.
The https://sites.google.com/a/iwdlab.com/iwd7
website provides additional information about working with iWD. The content on this website is updated frequently.
Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.