Release Note
Interaction Workspace
Language Pack – Turkish
8.1.x
Genesys Telecommunications Laboratories, Inc. © 2013–2014
Contents
Introduction
Known Issues and Recommendations
Discontinued Support
Additional Information
Introduction
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
This release note applies to all 8.1 releases of Interaction Workspace Language Pack for the Turkish market.
- Links in the Contents section enable you to access information
regarding a specific release. Releases are listed by version
number rather than in date order. For this reason, a recent
release may be listed after earlier releases, if the version
number is lower. Except when otherwise noted in the information
for a specific release, each release includes all of the features
and corrections that were introduced for the applicable operating
system at earlier dates, regardless of the version numbering.
- The Release Number table lists the supported operating systems
for each release at a high level. For more detailed information,
see the Genesys Supported Operating Environment Reference Guide.
- The Known Issues and Recommendations section is a cumulative
list. It includes information on when individual items were
found and, if applicable, corrected.
- The Corrections and Modifications section for each release
may list additional issues that were corrected without first
being documented as Known Issues.
- The Discontinued Support section is cumulative. It lists
functionality that is no longer supported and the release
number of the version in which support was discontinued.
Note: Product translation is limited to contents of this product only.
Display data coming from other products might appear in English.
Use of Third-Party Software
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality.
For additional information on third-party software used in this product,
see the Read Me.
Please contact your Genesys Customer Care representative if you have any questions.
Supported Operating Systems
The operating systems supported by this release are listed
in the Contents, above.
New in This Release
There are no restrictions for this release. This section describes new features that were introduced in this release.
This is the first release of the Interaction Workspace Language Pack for the Turkish market. Language Packs allow installers to select the language in which the user interface (UI) and online help files display.
This version of the Interaction Workspace Language Pack for the Turkish market is supported by Interaction Workspace 8.1.4 starting from version 8.1.401.06. Consult the Interaction Workspace release note for information on changes that may affect the functionality of this Language Pack.
Corrections and Modifications
There are no corrections or modifications in this release of this language pack.
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Known Issues and Recommendations
This section provides the latest information on known issues and
recommendations associated with this product.
There are no known issues or recommendations for this language pack.
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Discontinued Support
This section documents features that are no longer supported in this
software. This cumulative list is in release-number order with the
most recently discontinued features at the top of the list.
There are no discontinued items for this language pack.
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Additional Information
Additional information on Genesys Telecommunications Laboratories, Inc.
is available on our Customer Care website.
- Interaction Workspace 8.1 Deployment Guide describes deployment procedures
for Interaction Workspace. The Interaction Workspace Deployment Guide is now provided as a Wiki. You can use the Create Book facility to generate your own PDF.
- Interaction Workspace 8.1 .NET Developer’s Guide and API Reference is a guide to customizing Interaction Workspace. This document contains both the Developer's Guide and the API reference. The Developer's Guide portion explains the sample code and provides best practice recommendations. The API reference portion describes the classes and methods available for developers to use to customize Interaction Workspace.
Limitation: Usage of Enterprise SDK that is provided with this release of Interaction Workspace is supported only for the purpose of Interaction Workspace customization.
- Interaction Workspace 8.1 User’s Guide provides basic agent use case procedures for Interaction Workspace.
- Interaction Workspace 8.1 Help is a guide to the Interaction Workspace User Interface.
- Interaction Workspace 8.1 Language Pack Customization is a guide to creating and deploying a customized Interaction Workspace User Interface in languages that are not supported by the out-of-the-box application.
Product documentation is provided on the Genesys Documentation website, and the Documentation Library DVD
(produced monthly).
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules,
documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a
product is released or updated. To determine the version of a document, check the version number that is located on the
second page in PDFs or on the About This File topic in Help files.
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