Release Advisory

Interaction Workspace

8.1.x

Genesys Telecommunications Laboratories, Inc. © 2011–2013

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

The following information applies to Genesys 8.1.x software and is important for you to note:


Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the ReadMe. Please contact your technical support representative if you have any questions. Note: The ReadMe contains an incorrect link to the Interaction Workspace Deployment Guide. The Deployment Guide can be found here.


Genesys does not recommend installation of its components via a Microsoft Remote Desktop connection. The installation should be performed locally.


Please consult the Interaction Workspace 8.1 Release Note for known issues and recommendations related to this product.


The Interaction Workspace Deployment Guide, User's Guide, Developer's Guide, and other documentation are now provided as a Wiki. You can use the PDF Version facility of the wiki to generate your own PDF.


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