As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
Link to 8.0 Product Release AdvisoryThe following information applies to Genesys 8.1.x software and is important for you to note:
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.
Customers that utilize the C API IVR SDK must ensure that their application(s) periodically call the ilWatch() API function. See the IVR SDK 8.1 C API Reference documentation for details. Please consult the specific Release Note for known issues and recommendations related to your product.