Release Note

Contents

Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

This release note applies to all 8.0 releases of IVR Driver for WVR for AIX.

• Links in the Contents section enable you to access information regarding a specific release. Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.
• The Release Number table lists the supported operating systems for each release at a high level. For more detailed information, see the Genesys Supported Operating Environment Reference Guide.
• The Known Issues and Recommendations section is a cumulative list. It includes information on when individual items were found and, if applicable, corrected.
• The Corrections and Modifications section for each release may list additional issues that were corrected without first being documented as Known Issues.
• The Discontinued Support section is cumulative. It lists functionality that is no longer supported and the release number of the version in which support was discontinued.
• The IVR Library is common code used by all Genesys IVR Drivers. You can find information about changes and corrections to functionality common to all products that use the IVR Library in the release note for IVR Library 8.0.x.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.

Supported Operating Systems

New in This Release

There are no restrictions for this release. This release contains the following new features or functionality:

• This release of IVR Driver for WVR for AIX is built with IVR Library 8.0.000.26.

Corrections and Modifications

This release does not include any corrections.

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Supported Operating Systems

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 8.0 release of IVR Driver for WVR for AIX.

• Support for IVR Server in Hot Standby mode for high availability: Release 8.0 of IVR Driver supports IVR Server�s new Hot Standby mode for high availability. Please see the IVR Server 8.0 System Administrator�s Guide.
  
  Note: Hot Standby mode and Load Balancing mode cannot operate together.

• Support for Genesys Transport Layer Security (TLS): Release 8.0 of IVR Server and IVR Driver can optionally incorporate full security (SSL/TLS) between Genesys components.

• Client-side port definition: Release 8.0 of IVR Server and IVR Driver support client-side port definition, which enables a driver application to define the connection port that it will use to connect to the Configuration Server. If the driver application is located behind a firewall, that firewall may be configured with the known port that the driver application will be using. This is configured in the driver�s .ini file. After the driver application connects to the Configuration Server, you may also configure the client-side port(s) that the driver application will subsequently use for its connection(s) to your IVR Server(s). These are configured in the driver's application in Configuration Manager. Please refer to the Genesys Security Deployment Guide for more details, including supported platforms.

• Stand-alone IVR Library: In previous releases, if IVR Library, which is packaged with IVR Driver, required a hot fix for a defect, a new IVR Driver was needed to obtain the fix. In release 8.0, a new IVR Driver is not required�the updated version of IVR Library is available independently.

• Support for Genesys Framework backup Configuration Server: If your framework implementation includes a backup Configuration Server, the driver can now be configured with its connection information, which it can then use if the primary configuration server is down.

• This release of IVR Driver for WVR for AIX is built with IVR Library 8.0.000.12.

• This release of IVR Driver for WVR for AIX is supported on WVR 4.2.3 with the AIX operating system version 6.1.

Corrections and Modifications

This release includes the following corrections and modifications that were made between release 7.5 or earlier releases and the initial 8.0 release:

There are no corrections or modifications in the initial 8.0 release of IVR Driver for WVR for AIX.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.

IVR object names may not include any of the special characters requiring XML encoding.

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.

There are no discontinued features or functions in the initial 8.0 release of the IVR Driver for WVR for AIX.

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Internationalization

Information in this section is included for international customers.

Internationalization is not supported for this release.

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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software.

• The IVR Interface Option 8.0 IVR Driver for WVR for AIX System Administrator�s Guide describes how to install, configure, and use the IVR Driver. It also describes the Genesys function calls provided for this IVR Driver.

• The IVR Interface Option 8.0 IVR Server System Administrator�s Guide describes how to install and configure the IVR Server.

• The Genesys Migration Guide provides specific upgrade and migration information.

• The Genesys Interoperability Guide provides system-level information about the interoperability of the Genesys software, regarding the compatibility of different versions of Genesys solutions, components, and options that work together.

Product documentation is provided on the Technical Support website, the Genesys Documentation wiki, and the Documentation Library DVD (produced monthly) or the Developer Documentation CD.

Note: For the DVD/CD, the New Documents on this DVD/CD page indicates the production date for that disc. Due to disc production schedules, documentation on the Technical Support website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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