Release Note

IVR SDK

8.0.x

Genesys Telecommunications Laboratories, Inc. © 2009–2013

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows UnixWare
8.0.000.26 [04/16/13] – General X   X X   X  
8.0.000.20 [02/14/12] – Hot Fix X   X X   X  
8.0.000.18 [10/17/11] – Hot Fix     X        
8.0.000.17 [09/12/11] – Hot Fix X   X X   X  
8.0.000.16 [06/16/11] – Hot Fix X   X X   X  
8.0.000.15 [03/22/11] – Hot Fix X   X X   X  
8.0.000.14 [11/12/10] – Hot Fix     X        
8.0.000.12 [12/16/09] – General X   X X   X  

Link to 7.5 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

This release note applies to all 8.0 releases of IVR SDK.

Notes:

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see the Read Me. Please contact your technical support representative if you have any questions.


Release Number 8.0.000.26 [04/16/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release.

Corrections and Modifications

This release does not include any corrections or modifications.

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Release Number 8.0.000.20 [02/14/12] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features that were introduced in this release.

Corrections and Modifications

This release includes the following corrections and modifications:


This release no longer undergoes the memory leaks or instability that were previously caused by the common library code utilized in IVR SDK. (ER# 292062626)


IVR SDK no longer becomes unstable if a keep-alive request is received between a login request message and the login response message. (ER# 287634912)


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Release Number 8.0.000.18 [10/17/11] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features that were introduced in this release.

Corrections and Modifications

This release includes the following corrections and modifications:


IVR SDK no longer becomes unresponsive if the old 6.5 configuration mode is used. (ER# 283178308)


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Release Number 8.0.000.17 [09/12/11] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features that were introduced in this release.

Corrections and Modifications

This release includes the following corrections and modifications:


IVR SDK no longer utilizes excessive memory that previously occurred during reconnection attempts to an out-of-service IVR Server, or when processing the portlist or a GetCallInfo response. (ER# 281920055)


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Release Number 8.0.000.16 [06/16/11] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features that were introduced in this release.

Corrections and Modifications

This release includes the following corrections and modifications:


IVR SDK no longer occasionally becomes unstable when logging information. (ER# 271165871)


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Release Number 8.0.000.15 [03/22/11] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features that were introduced in this release.

Corrections and Modifications

This release includes the following corrections and modifications:


IVR SDK now always promptly responds to an IVR Server keep-alive request. (ER# 269737518)


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Release Number 8.0.000.14 [11/12/10] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features that were introduced in this release.

Corrections and Modifications

This release includes the following corrections and modifications:


IVR SDK no longer utilizes excessive memory when sending or receiving XML messages. (ER# 261822651)


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Release Number 8.0.000.12 [12/16/09] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 8.0 release of the IVR SDK.

Corrections and Modifications

This release includes the following corrections and modifications that were made between release 7.5 or earlier releases and the initial 8.0 release:


All corrections or modifications made between release 7.5 and the initial 8.0 release are reflected in the IVR Library 8.0 release note.


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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


All known issues and recommendations associated with the initial IVR SDK 8.0 release are reflected in the IVR Library 8.0 release note.


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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued features or functions in this release of IVR SDK.


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Internationalization

Information in this section is included for international customers.


All known limitations or restrictions for internationalization associated with the 8.0 release of IVR SDK are reflected in the IVR Library 8.0 release note.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation (located on the Developer Documentation Library CD and the Technical Support website) also contains information about this software. (The developer guides are intentionally not available from the Genesys Developer Portal, the DevZone.)

Product documentation is provided on the Technical Support website, the Genesys Documentation wiki, and the Documentation Library DVD (produced monthly) or the Developer Documentation CD.

Note: For the DVD/CD, the New Documents on this DVD/CD page indicates the production date for that disc. Due to disc production schedules, documentation on the Technical Support website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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