| Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
|---|---|---|---|---|---|---|
| 7.5.000.13 [07/10/09] – Hot Fix | X | |||||
| 7.5.000.12 [04/03/09] – Hot Fix | X | |||||
| 7.5.000.11 [11/26/08] – Hot Fix | X | |||||
| 7.5.000.10 [11/18/08] – Hot Fix | X | |||||
| 7.5.000.09 [07/14/08] – Hot Fix | X | |||||
| 7.5.000.08 [12/19/07] – Hot Fix | X | |||||
| 7.5.000.07 [08/02/07] – Hot Fix | X | |||||
| 7.5.000.06 [05/30/07] – General | X | |||||
| 7.5.000.05 [03/07/07] – General | X |
This release note applies to all 7.5 releases of IVR Driver for MPS.
Note: Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release contains no new features or functionality.
Starting from 09/29/11, this release of IVR Driver is now supported for use with MPS version 3.5.
This release includes the following corrections or modifications:
A problem where the driver would core on Solaris platforms (with malloc operations seen in the core file) has been fixed.
(ER# 229946590, 229822209)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release contains no new features or functionality.
This release includes the following corrections or modifications:
The supplied cf_gsys.c code has been modified to avoid
causing the vengine executable to core in a special scenario
where OpenSocket calls ReadFromSocket when there was unexpected data present
on the socket. (ER# 222089391)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release contains no new features or functionality.
This release includes the following corrections or modifications:
The supplied cf_gsys.c code has been modified to avoid
causing the vengine executable to core in circumstances where the
code is actively being relocated. (ER# 214760035)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release contains the following new features and functionality:
This release includes the following corrections or modifications:
This driver now logs additional system signals that it receives, and sends minimal length messages to its clients. (ER# 213291368)
This driver is built with I-Library
7.5.004.06. This release of I-Library now correctly handles scenarios in which an
application provides empty CDT_Init DNs and/or
switch arguments, by generating an "invalid parameter" message. (ER# 213089893)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release documents a product limitation, and contains a new feature
for a workaround to minimize impact.
In some cases, IVR Library may become unresponsive in a way that normal call processing stops.
This happens only in the case where after a normal startup, IVR Library observes that its connection
to Configuration Server has ended (typically, Configuration Server was stopped or its switchover occurred),
and IVR Library has attempted to reconnect to Configuration Server.
cfgServerReconnect, has been added to the ivr_server_interface
section of the IVR Driver application.false true, falsefalse, the IVR Driver operates normally, observing any configuration changes
until the Configuration Server connection fails for any reason. After that, the IVR Driver will continue to operate normally, but
no longer be aware of any further configuration changes. With the setting of true, the IVR Driver will attempt to
reconnect to Configuration Server; however, this may cause the IVR Driver to
become unresponsive as described above. (ER# 196651011)
This release does not include any corrections or modifications.
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This release contains the following new features or functionality:
This release of IVR Driver for MPS is built with IVR Library 7.5.004.03.
This release includes the following corrections and modifications:
This version of IVR Driver corrects a core problem. Refer to the release note for IVR Library 7.5.004.03 (ER# 150482041) for more information. (ER# 168738468)
Supported Operating Systems
New in This Release
Corrections and Modifications
This is a hot fix for this product. This section describes new features that were introduced in this release of IVR Driver for MPS.
This release of IVR Driver for MPS is built with IVR Library 7.5.004.02.
This release also includes the following corrections and modifications:
When running in 6.5 mode, IVR Library no longer periodically attempts to ensure that Configuration Server is running. Previously, checking for Configuration Server in 6.5 mode would log a message using a null port, causing a core on Solaris operating systems. (ER# 143746464)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in this release of IVR Driver for MPS.
This release of IVR Driver for MPS is built with IVR Library 7.5.004.00.
This release also includes the following corrections and modifications:
There are no corrections or modifications in this release of IVR Driver for MPS.
Note: Please refer to the Discontinued Support section for items that have been discontinued in this release of IVR Driver for MPS.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in the initial 7.5 release of IVR Driver for MPS.
Starting with this release, the IVR Driver for MPS supports the optional use of the Transport Layer Security (TLS) protocol to secure data transfer between its components. TLS is an industry- standard protocol for secure communications on the Internet, and is the successor of SSL 3.0. This feature is only available for certain operating systems and versions. For more information, see the Genesys Transport Layer 7.5 Security Deployment Guide.
With MPS 3.0, the Genesys IVR Driver functions in the N+1 redundancy mode. This is a Nortel system backup configuration in which one node serves as a backup (secondary) node for multiple operational (primary) nodes. You must install and configure the Genesys IVR Driver on each node. The redundant driver then functions as in Warm Standby mode. For more information on the N+1 redundancy mode, refer to the Media Processing Server Series System Reference Manual. For more information on Warm Standby mode, refer to the IVR Interface Option 7.5 IVR Server System Administrator's Guide.
This release of IVR Driver for MPS is built with IVR Library 7.5.002.00.
This release of IVR Driver for MPS now supports MPS1000 3.0 on Sun Operating System 5.10 (or Solaris 10).
This release includes the following corrections and modifications that were made between Release 7.2 or earlier releases and the initial 7.5 release:
There are no corrections or modifications in the initial 7.5 release of IVR Driver for MPS.
This section provides the latest information on known issues and recommendations associated with this product.
IVR object names may not include any of the special characters requiring XML encoding.
| Found In: 7.2.000.06 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
IVR Driver for MPS no longer supports the optional use of the Transport Layer Security (TLS) protocol to secure data transfer between its components.
| Discontinued As Of: 7.5.000.06 |
Information in this section is included for international customers.
Internationalization is not supported for this release.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the System Administrator’s Guide first.
The IVR Interface Option 7.5 IVR Driver for MPS and Periphonics System Administrator’s Guide describes how to install, configure, and use the IVR Driver. It also describes the Genesys function calls provided for this IVR Driver.
The IVR Interface Option 7.5 IVR Server System Administrator’s Guide describes how to install and configure the IVR Server.
The Genesys Migration Guide provides specific upgrade and migration information.
The Genesys Interoperability Guide provides system-level information about the interoperability of the Genesys software, regarding the compatibility of different versions of Genesys solutions, components, and options that work together.
Product documentation is provided on the Technical Support website, the Genesys Documentation wiki, and the Documentation Library DVD (produced monthly) or the Developer Documentation CD.
Note: For the DVD/CD, the New Documents on this DVD/CD page indicates the production date for that disc. Due to disc production schedules, documentation on the Technical Support website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.