Release Note

Contents

Introduction

This release note applies to all 8.1 releases of Genesys Interactive Insights Language Pack for the Italian (Italy) market.

• Links in the Contents section enable you to access information regarding a specific release. Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.
• The Release Number table lists the supported operating systems for each release at a high level. For more detailed information, see the Genesys Supported Operating Environment Reference Guide.
• The Known Issues and Recommendations section is a cumulative list. It includes information on when individual items were found and, if applicable, corrected.
• The Corrections and Modifications section for each release may list additional issues that were corrected without first being documented as Known Issues.
• The Discontinued Support section is cumulative. It lists functionality that is no longer supported and the release number of the version in which support was discontinued.

Note: Product translation is limited to the contents of this product only. Display data coming from other products may appear in English.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see the Read Me. Please contact your Customer Care representative if you have any questions.

Supported Operating Systems

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the Genesys Interactive Insights Language Pack for the Italian (Italy) market.

• This release of the Genesys Interactive Insights Language Pack for the Italian (Italy) market is supported by all 8.1.4 releases of Genesys Interactive Insights (GI2).

Corrections and Modifications

There are no corrections or modifications in this release of the Italian (Italy) Language Pack for GI2.

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Supported Operating Systems

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the Genesys Interactive Insights Language Pack for the Italian (Italy) market.

• This is the first release of the Genesys Interactive Insights Language Pack for the Italian (Italy) market. Language Packs allow installers to select the language in which the user interface and online help files are displayed.

• This release of the Genesys Interactive Insights Language Pack for the Italian (Italy) market is supported by all 8.1.1 releases of Genesys Interactive Insights (GI2).

• You can now install multiple Language Packs on a BO server, and users can then change browser locale settings to select the language used in reports.

• This release of the Genesys Interactive Insights Language Pack for the Italian (Italy) market supports the simplified deployment method introduced in GI2 8.1.106.02, as described in the Genesys Interactive Insights 8.1 Deployment Procedure.

Corrections and Modifications

There are no corrections or modifications in this first release of the Italian (Italy) Language Pack for GI2.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.

There are no known issues for this release of the Italian (Italy) Language Pack for GI2.

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see "Discontinued Support" in the Genesys Supported Operating Environment Reference Guide.

There are no discontinued items for this release of the Italian (Italy) Language Pack for GI2.

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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

• The Genesys Interactive Insights 8.1 Deployment Guide describes how to install Genesys Interactive Insights (GI2) and install BusinessObjects software on Windows and UNIX platforms.

• The Genesys Interactive Insights 8.1 Universe Guide describes the GI2 reports and each element of the universe.

• The Genesys Interactive Insights 8.1 User's Guide describes how to customize the GI2 universe and reports to perform extended functions.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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