Interaction Concentrator 8.0.x Deployment Procedure

Deployment Procedure

Interaction Concentrator

8.0.000.35

Genesys Telecommunications Laboratories, Inc. © 2010

Contents

Introduction
Deployment Procedure – Hot Fix [10/15/2010]
Additional Information


Introduction

This deployment procedure applies to the 8.0.000.35 Hot Fix release of Interaction Concentrator, released 10/15/2010. It describes how to deploy Interaction Concentrator using the package you received from Genesys via FTP.


Deployment Procedure – Hot Fix [10/15/2010]

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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.

If you encounter any issues with the deployment of this package, please contact Genesys Technical Support.

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