Release Note

Genesys Web Engagement Plug-in for Genesys Administrator Extension

8.1.x

Genesys Telecommunications Laboratories, Inc. © 2013–2016

Contents

Introduction

Release Number AIX HP-UX PA HP-UX IPF Linux Solaris Tru64 UNIX Windows
8.1.200.50 [03/07/16] – Hot Fix       X     X
8.1.200.49 [02/19/16] – Hot Fix       X     X
8.1.200.48 [10/30/15] – Hot Fix       X     X
8.1.200.47 [10/09/15] – Hot Fix       X     X
8.1.200.45 [07/31/15] – Hot Fix       X     X
8.1.200.44 [06/30/15] – Hot Fix       X     X
8.1.200.43 [06/08/15] – Hot Fix       X     X
8.1.200.41 [03/20/15] – Hot Fix       X     X
8.1.200.39 [12/29/14] – Hot Fix       X     X
8.1.200.38 [11/24/14] – General       X     X
8.1.200.30 [08/21/14] – General       X     X
8.1.200.25 [07/11/14] – General       X     X
8.1.101.40 [02/14/14] – Hot Fix       X     X
8.1.101.39 [12/10/13] – General       X     X
8.1.101.36 [11/08/13] – General       X     X
8.1.101.32 [08/08/13] – General       X     X
8.1.101.29 [06/07/13] – General       X     X
8.1.100.21 [01/25/13] – General       X     X

Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

This release note applies to all 8.1 releases of Genesys Web Engagement Plug-in for Genesys Administrator Extension.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.


Release Number 8.1.200.50 [03/07/16] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.49 [02/19/16] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.48 [10/30/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.47 [10/09/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.45 [07/31/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains no new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.44 [06/30/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains the following new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.43 [06/08/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains the following new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.41 [03/20/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains the following new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.39 [12/29/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release contains the following new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.38 [11/24/14] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version was first released as a Hot Fix on 11/19/14.

There are no restrictions for this release. This release contains the following new features or functionality:

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.200.30 [08/21/14] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Web Engagement Plug-in for Genesys Administrator Extension.

Corrections and Modifications

This release includes the following correction:


The plug-in does not allow you to create a category in Genesys Administrator Extension with an empty value for the name field. Previously, you could leave this field empty. (WM-4941)


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Release Number 8.1.200.25 [07/11/14] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Web Engagement Plug-in for Genesys Administrator Extension.

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.101.40 [02/14/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This section describes new features that were introduced in this release of Genesys Web Engagement Plug-in for Genesys Administrator Extension.

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.101.39 [12/10/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Web Engagement Plug-in for Genesys Administrator Extension.

Corrections and Modifications

This release includes the following corrections and modifications:


The script generator now works correctly when the Connection Protocol for the secure port is specified as http (or is not specified at all). Previously, the script generator produced an incorrect script. (WM-3806)


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Release Number 8.1.101.36 [11/08/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Web Engagement Plug-in for Genesys Administrator Extension.

Corrections and Modifications

This release includes the following corrections and modifications:


The plug-in now displays new Web Engagement categories when they are created in Internet Explorer 9. Previously, new categories were only displayed after restarting the GAX session. (WM-2926)


The plug-in now displays new Web Engagement tags and display names when they are created in Internet Explorer 9. Previously, new tags and display names were only displayed after restarting the GAX session. (WM-2964)


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Release Number 8.1.101.32 [08/08/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This version was first released as a Hot Fix on 08/06/13.

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Web Engagement Plug-in for Genesys Administrator Extension.

Corrections and Modifications

This release includes the following modification:


This release of Genesys Web Engagement Plug-in for Genesys Administrator Extension contains changes to support new versions of Genesys Administrator (versions 8.1.310.XX).


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Release Number 8.1.101.29 [06/07/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Web Engagement Plug-in for Genesys Administrator Extension.

Corrections and Modifications

This release includes the following corrections or modifications:


Genesys Web Engagement Plug-in for Genesys Administrator Extension now supports 125 language suffixes for localization. Previously, the plug-in supported en, fr, and ru. (WM-2149)


The Instrumentation Script in Web Engagement Plug-in for Genesys Administrator Extension now supports the WebengagementFrontendServer application type. Previously, this type was not supported. (WM-2170)


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Release Number 8.1.100.21 [01/25/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 8.1 release of Genesys Web Engagement Plug-in for Genesys Administrator Extension.

Corrections and Modifications

There are no corrections or modifications for this release.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


To utilize Genesys Web Engagement functionality in Genesys Administrator Extension, Genesys Administrator Extension version 8.1.400.58 or later is required.

Note: This version was changed from 8.1.310.35 to 8.1.400.58 on 07/11/14.


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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see "Discontinued Support" in the Genesys Supported Operating Environment Reference Guide.


There are no discontinued items for this product.


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Internationalization

Information in this section is included for international customers.


There are no internationalization items for this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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