Release Note
Voice Platform Policy Server
8.1.x
Genesys Telecommunications Laboratories,
Inc. © 2011–2013
Contents
Introduction
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information
Introduction
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent;
any indication of such affiliation within Genesys products or packaging is no
longer applicable. Please see the Genesys website at http://www.genesyslab.com
for more details.
This release note applies to all 8.1 releases of Genesys Voice Platform (GVP)
Policy Server.
- Links in the Contents section enable you to access information regarding
a specific release. Releases are listed by version number rather than in date
order. For this reason, a recent release may be listed after earlier releases,
if the version number is lower. Except when otherwise noted in the information
for a specific release, each release includes all of the features and corrections
that were introduced for the applicable operating system at earlier dates,
regardless of the version numbering.
- The Release Number table lists the supported operating systems for each
release at a high level. For more detailed information, see the
Genesys Supported Operating Environment Reference Guide.
- The Known Issues and Recommendations section is a cumulative list. It includes
information on when individual items were found and, if applicable, corrected.
- The Corrections and Modifications section for each release may list additional
issues that were corrected without first being documented as Known Issues.
- The Discontinued Support section is cumulative. It lists functionality
that is no longer supported and the release number of the version in which
support was discontinued.
Use of Third-Party Software
Genesys follows applicable third-party redistribution policies to the extent
that Genesys solutions utilize third-party functionality. For additional information
about third-party software used in this product, see the Read
Me. Contact your customer care representative if you have any questions.
Supported Operating Systems
The operating systems supported by this release are listed in the Contents,
above.
New in This Release
This release is under shipping control. This section describes new features
that were introduced in this release of Voice Platform Policy Server.
- This release contains changes to support new functionality in Genesys Voice
Platform 8.1.7.
Corrections and Modifications
No corrections or modifications were made for this release.
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Supported Operating Systems
The operating systems supported by this release are listed in the Contents,
above.
New in This Release
This release is under shipping control. This section describes new features
that were introduced in this release of Voice Platform Policy Server.
- This release contains changes to support new functionality in Genesys Voice
Platform 8.1.
Corrections and Modifications
No corrections or modifications were made for this release.
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Supported Operating Systems
The operating systems supported by this release are listed in the Contents,
above.
New in This Release
This release is under shipping control. This section describes new features that
were introduced in this release of Voice Platform Policy Server.
- 32-bit and 64-bit GVP application binaries are available for
Windows and Linux 32-bit operating systems and 64-bit operating systems, respectively.
- Dual stack IPv6, IPv4.
- Multi-site policy management of tenants and applications.
Corrections and Modifications
This release contains the following correction and modification:
The operational status of the VP Policy Server (PS) is now displayed consistently
in Genesys Administrator, in Solution Control Interface (SCI), and in the PS
logs after restarting. Previously, when the PS failed to properly initialize,
sometimes the status was still displayed as Started
in Genesys
Administrator and SCI. (ER# 287950151)
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Supported Operating Systems
The operating systems supported by this release are listed in the Contents,
above.
New in This Release
This is the first release for this product. This release is under shipping
control. This section describes new features that were introduced
in this initial release of Voice Platform Policy Server.
- Provides validation of Direct Invward Dialing (DID) groups and policies in response to requests from Genesys Administrator.
Corrections and Modifications
No corrections or modifications have been made in this release.
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Known Issues and Recommendations
This section provides the latest information on known issues and
recommendations associated with this product.
There are no known issues with this release.
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Discontinued Support
This section documents features that are no longer supported in this
software. This cumulative list is in release-number order with the
most recently discontinued features at the top of the list.
There are no discontinued items for this release.
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Internationalization
Information in this section is included for international customers.
There are no known internationalization issues for this product.
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Additional Information
Additional information on Genesys Telecommunications Laboratories, Inc.
is available on our Customer Care website.
The following documentation also contains information about this software.
Please consult the Genesys Voice Platform 8.1 Deployment Guide first.
- Genesys Voice Platform 8.1 Deployment Guide, which provides information
about installing and configuring Genesys Voice Platform (GVP).
- Genesys Voice Platform 8.1 User's Guide, which provides information
about configuring, provisioning, and monitoring GVP and its components.
- Genesys Voice Platform 8.1 Genesys VoiceXML 2.1 Reference Help,
which provides information about developing Voice Extensible Markup Language
(VoiceXML) applications. It presents VoiceXML concepts, and provides examples
that focus on the GVP Next Generation Interpreter (NGI) implementation of
VoiceXML.
- Genesys Voice Platform 8.1 Legacy Genesys VoiceXML 2.1 Reference Manual,
which describes the VoiceXML 2.1 language as implemented by the Legacy GVP
Interpreter (GVPi) in GVP 7.6 and earlier, and which is now supported in the
GVP 8.1 release.
- Genesys Voice Platform 8.1 CCXML Reference Manual, which provides
information about developing Call Control Extensible Markup Language (CCXML)
applications for GVP.
- Genesys Voice Platform 8.1 Troubleshooting Guide, which provides
information about Simple Network Management Protocol (SNMP) Management Information
Bases (MIBs) and traps for GVP, as well as troubleshooting methodology.
- Genesys Voice Platform 8.1 Configuration Options Reference, which
replicates the metadata available in the Genesys provisioning GUI, to provide
information about all the GVP configuration options, including descriptions,
syntax, valid values, and default values.
- Genesys Voice Platform 8.1 Metrics Reference, which provides information
about all the GVP metrics (VoiceXML and CCXML application event logs), including
descriptions, format, logging level, source component, and metric ID.
- Voice Platform Solution 8.1 Integration Guide, which provides information
about integrating GVP 8.1, SIP Server 7.6, and, if applicable, IVR Server.
- Composer 8.1 Deployment Guide, which provides installation and
configuration instructions for Composer.
- Composer 8.1 Help, which provides online information about using
Composer, an Integrated Development Environment used to develop applications
for Genesys Voice Platform and Universal Routing.
-
Framework 8.1 Deployment Guide, which provides information about
configuring, installing, starting, and stopping Framework components.
- Framework 8.1 Genesys Administrator Help, which provides information
about configuring and provisioning contact center objects by using the Genesys
Administrator.
- Framework 8.1 Configuration Options Reference Manual, which provides
descriptions of the configuration options for Framework components.
- Framework 8.1 SIP Server Deployment Guide, which provides information
about configuring and installing SIP Server.
Product documentation is provided on the Customer
Care website, the Genesys
Documentation website, and the Documentation Library DVD (produced monthly)
or the Developer Documentation CD.
Note: For the DVD/CD, the New Documents on this DVD/CD page indicates
the production date for that disc. Due to disc production schedules, documentation
on the Genesys Documentation website
may be more up-to-date than what is available on disc immediately after a product
is released or updated. To determine the version of a document, check the version
number that is located on the second page in PDFs or on the About This File
topic in Help files.
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