Release Note

Voice Platform
MIB

8.1.x

Genesys Telecommunications Laboratories, Inc. © 2009–2013

Contents

Introduction

Release Number AIX HP-UX PA HP-UX IPF Linux Solaris Windows
8.1.700.49 [07/26/13] – General (Under Shipping Control)       X   X
8.1.602.09 [12/19/12] – General (Under Shipping Control)       X   X
8.1.502.79 [04/20/12] – General (Under Shipping Control)       X   X
8.1.410.11 [08/24/11] – General (Under Shipping Control)       X   X
8.1.401.56 [04/29/11] – General (Under Shipping Control)       X   X
8.1.301.22 [08/30/10] – General (Under Shipping Control)       X   X
8.1.201.99 [03/18/10] – General (Under Shipping Control)       X   X
8.1.101.34 [07/29/09] – General (Under Shipping Control)       X   X
8.1.001.58 [02/13/09] – General (Under Shipping Control)       X   X

Link to 8.0 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

This release note applies to all 8.1 releases of Genesys Voice Platform (GVP) MIB.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Contact your customer care representative if you have any questions.


Release Number 8.1.700.49 [07/26/13] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Voice Platform MIB.

Corrections and Modifications

This release includes the following correction:


The MIB count Total NewCall Failed is now updated properly in CTIC (IVRSC - BEHIND the s/w) mode.
(ER# 321823610)


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Release Number 8.1.602.09 [12/19/12] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Voice Platform MIB.

Corrections and Modifications

No corrections or modifications have been made in this release.

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Release Number 8.1.502.79 [04/20/12] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Voice Platform MIB.

Corrections and Modifications

This release includes the following corrections and modifications:


Deploying any GVP Windows IP through Genesys Administrator no longer results in an error. Previously, an error message might have occasionally occurred even when the deployment was completed successfullly. (ER# 258776961)


Stop and Start traps are now sent regardless of the log setting. Previously, Stop and Start traps that were showing in Trace and All log levels were not being thrown in Standard level logs. (ER# 271352233)


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Release Number 8.1.410.11 [08/24/11] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Voice Platform MIB.

Corrections and Modifications

No corrections or modifications have been made in this release.

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Release Number 8.1.410.11 [08/24/11] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Voice Platform MIB.

Corrections and Modifications

No corrections or modifications have been made in this release.

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Release Number 8.1.401.56 [04/29/11] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Voice Platform MIB.

Corrections and Modifications

No corrections or modifications have been made in this release.

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Release Number 8.1.301.22 [08/30/10] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Voice Platform MIB.

Corrections and Modifications

No corrections or modifications have been made in this release.

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Release Number 8.1.201.99 [03/18/10] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Voice Platform MIB.

Corrections and Modifications

This release includes the following corrections and modifications:


GVP components no longer become unresponsive if a high number of traps are generated. (ER# 227716566)


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Release Number 8.1.101.34 [07/29/09] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Voice Platform MIB.

Corrections and Modifications

No corrections or modifications have been made in this release.

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Release Number 8.1.001.58 [02/13/09] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in the initial 8.1 release of Voice Platform MIB.

Corrections and Modifications

No corrections or modifications have been made in this release.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


On Windows, GVP only connects with SNMP Master Agent using the IP address. The DNS/hostname does not work. (ER# 281453321)

Found In: 8.1.502.79 Fixed In: 

Stop and Start traps that are showing in Trace and All log levels are not being thrown in Standard level logs. This issue affects the PSTN Connector, Call Control Platform, and MRCP Proxy. (ER# 271352233)

Found In: 8.1.401.56 Fixed In: 8.1.502.79

Deploying any GVP Windows IP through Genesys Administrator might occasionally result in the following error, although the actual deployments are completed successfully:

Execution of installation failed. Retcode = 1

(ER# 258776961)

Found In: 8.1.301.22 Fixed In: 8.1.502.79

If a GVP component is generating a high number of traps, it may become unresponsive. To fix this, first consult the Genesys Voice Platform 8.1 Troubleshooting Guide to correct the alerted problem(s) contained in the traps. If the solution(s) did not require restarting the GVP component, restarting the Master Agent will cause the GVP component to become responsive again. (ER# 227716566)

Found In: 8.1.101.34 Fixed In: 8.1.201.99

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued items for this release.


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Internationalization

Information in this section is included for international customers.


There are no known internationalization issues for this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Genesys Voice Platform 8.1 Deployment Guide first.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly) or the Developer Documentation CD.

Note: For the DVD/CD, the New Documents on this DVD/CD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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