Release Note
Voice Platform
Fetching Module
8.1.x
Genesys Telecommunications Laboratories, Inc. © 2009
Contents
Introduction
Link to 8.0 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information
Introduction
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 8.1 releases of Voice Platform Fetching Module.
- Links in the Contents section enable you to access information
regarding a specific release. Releases are listed by version
number rather than in date order. For this reason, a recent
release may be listed after earlier releases, if the version
number is lower. Except when otherwise noted in the information
for a specific release, each release includes all of the features
and corrections that were introduced for the applicable operating
system at earlier dates, regardless of the version numbering.
- The Release Number table lists the supported operating systems
for each release at a high level. For more detailed information,
see the
Genesys Supported Operating Environment Reference Manual.
- The Known Issues and Recommendations section is a cumulative
list. It includes information on when individual items were
found and, if applicable, corrected.
- The Corrections and Modifications section for each release
may list additional issues that were corrected without first
being documented as Known Issues.
- The Discontinued Support section is cumulative. It lists
functionality that is no longer supported and the release
number of the version in which support was discontinued.
Use of Third-Party Software
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.
Supported Operating Systems
The operating systems supported by this release are listed in the Contents,
above.
New in This Release
This release is under shipping control. This section describes new features
that were introduced
in this release of Voice Platform Fetching Module.
- On Windows operating systems, Fetching Module is now installed as a Windows
service and can be configured to start automatically.
Corrections and Modifications
This release includes the following corrections and modifications:
No corrections or modifications have been made in this release.
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Supported Operating Systems
The operating systems supported by this release are listed
in the Contents, above.
New in This Release
This release is under shipping control. This section describes
new features that were introduced
in the initial 8.1 release of Voice Platform Fetching Module.
-
Support for Red Hat Enterprise Linux Operating System.
-
Support for installing and configuring multiple instances of the same component with the Genesys Administrator Installation Wizard.
Corrections and Modifications
This release includes the following corrections and modifications:
No corrections or modifications have been made in this release.
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Known Issues and Recommendations
This section provides the latest information on known issues and
recommendations associated with this product.
There are no known issues with this release.
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Discontinued Support
This section documents features that are no longer supported in this
software. This cumulative list is in release-number order with the
most recently discontinued features at the top of the list.
There are no discontinued items for this release.
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Internationalization
Information in this section is included for international customers.
There are no known internationalization issues for this product.
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Additional Information
Additional information on Genesys Telecommunications Laboratories, Inc.
is available on our Technical Support website.
The following documentation also contains information about this software.
Please consult the Deployment Guide first.
- Genesys Voice Platform 8.1 Deployment Guide, which provides information
about installing and configuring Genesys Voice Platform (GVP).
- Genesys Voice Platform 8.1 User’s Guide, which provides information
about configuring, provisioning, and monitoring GVP and its components.
- Genesys Voice Platform 8.1 Genesys VoiceXML 2.1 Reference Help,
which provides information about developing Voice Extensible Markup Language
(VoiceXML) applications. It presents VoiceXML concepts, and provides examples
that focus on the GVP Next Generation Interpreter (NGI) implementation of
VoiceXML.
- Genesys Voice Platform 8.1 Legacy Genesys VoiceXML 2.1 Reference Manual,
which describes the VoiceXML 2.1 language as implemented by the Legacy GVP
Interpreter (GVPi) in GVP 7.6 and earlier, and which is now supported in the
GVP 8.1 release.
- Genesys Voice Platform 8.1 CCXML Reference Manual, which provides
information about developing Call Control Extensible Markup Language (CCXML)
applications for GVP.
- Genesys Voice Platform 8.1 Troubleshooting Guide, which provides
information about Simple Network Management Protocol (SNMP) Management Information
Bases (MIBs) and traps for GVP, as well as troubleshooting methodology.
- Genesys Voice Platform 8.1 Configuration Options Reference, which
replicates the metadata available in the Genesys provisioning GUI, to provide
information about all the GVP configuration options, including descriptions,
syntax, valid values, and default values.
- Genesys Voice Platform 8.1 Metrics Reference, which provides information
about all the GVP metrics (VoiceXML and CCXML application event logs), including
descriptions, format, logging level, source component, and metric ID.
- Voice Platform Solution 8.1 Integration Guide, which provides information
about integrating GVP 8.1, SIP Server 7.6, and, if applicable, IVR Server.
- Composer 8.0 Deployment Guide, which provides installation and
configuration instructions for Composer.
- Composer 8.0.2 Help, which provides online information about using
Composer, an Integrated Development Environment used to develop applications
for Genesys Voice Platform and Universal Routing.
-
Framework 8.0 Deployment Guide, which provides information about
configuring, installing, starting, and stopping Framework components.
- Framework 8.0 Genesys Administrator Help, which provides information
about configuring and provisioning contact center objects by using the Genesys
Administrator.
- Framework 8.0 Configuration Options Reference Manual, which provides
descriptions of the configuration options for Framework components.
- Framework 8.0 SIP Server Deployment Guide, which provides information
about configuring and installing SIP Server.
Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on
the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be
more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page
in PDFs and on the "About This File" topic for Help files.
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