Release Advisory

Gplus Adapter for Verint WFM

7.2.x

Genesys Telecommunications Laboratories, Inc. © 2019

Link to 7.1.x Product Release Advisory

The following information applies to Gplus Adapter for Verint WFM (the Adapter) 7.2 software and is important for you to note:




Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Readme. Please contact your Customer Care representative if you have any questions.




The 7.2 Adapter provides usage reports to the Genesys Billing Database Server (BDS) for customers that have purchased the Adapter on a subscription basis.




The 7.2 Adapter requires Version 11 (or later) of the Java Runtime Environment (JRE) and has only been tested with the OpenJDK version.




Genesys does not recommend installation of its components via a Microsoft Remote Desktop connection. The installation should be performed locally.




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