Release Note

Gplus UCS Gateway Server for Siebel CRM

7.5.x

Genesys Telecommunications Laboratories, Inc. © 2007-2011

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
7.5.000.25 [01/29/09] – General X     X   X
7.5.000.12 [08/17/07] – General X     X   X

Link to 7.2 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

This release note applies to all 7.5 releases of Gplus UCS Gateway Server for Siebel CRM.

Note: Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. Please contact your Genesys Customer Care representative if you have any questions.


Release Number 7.5.000.25 [01/29/09] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents section, above.

New in This Release

There are no restrictions for this release. There are no new features or functionality with this release of the Gplus UCS Gateway Server for Siebel CRM.

Corrections and Modifications

This release includes the following corrections and modifications:


The UCS Gateway stopped running as a Windows Service after the user logged in or logged out as /console. This issue was related to the JVM behavior when handling SIG_BREAK. For more information see http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=4323062. This issue has been fixed. (ER# 205787708)


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Release Number 7.5.000.12 [08/17/07] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents section, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 7.5 release of Gplus UCS Gateway Server for Siebel CRM.

Corrections and Modifications

This release includes the following correction that was made between Release 7.2 or earlier releases and the initial 7.5 release:


The UCS Gateway did not support sorting on Virtual Business Components columns. If a user attempted to apply sorting, the UCS Gateway returned the error response HTTP Status: 500,SBL-EAI-04361. This problem has been fixed. (ER# 68753691)


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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


The UCS Gateway Server installation package does not contain an 8.1 folder. If you have Siebel 8.1, use the files located in the 8.0 folder of your installation. (ER# 238404301)

Found In: 7.5.000.25 Fixed In:

The UCS Gateway stops running as a Windows Service after the user logs in or logs out as /console. This issue relates to the JVM behavior when handling SIG_BREAK. For more information see http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=4323062.

Workaround:To prevent JVM from stopping on the SIG_BREAK signal, add the line J=-Xrs into the [JavaArgs] section of the starter.ini file. (ER# 205787708)

Found In: 7.5.000.12 Fixed In: 7.5.000.25

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued features or functions for this product.


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Internationalization

Information in this section is included for international customers.


There are no known issues or recommendations regarding internationalization of this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Genesys Documentation website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.

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