Release Note

Gplus Adapter for Siebel CRM
Media Routing Component

8.0.x

Genesys Telecommunications Laboratories, Inc. © 2010–2016

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
8.0.300.06 [12/15/16] – General X   X X   X
8.0.210.04 [12/14/15] – General X   X X   X
8.0.200.10 [07/15/15] – General X   X X   X
8.0.110.01 [06/12/14] – General X   X X   X
8.0.100.27 [08/01/13] – General X   X X   X
8.0.100.11 [11/27/12] – General X   X X   X
8.0.001.28 [11/16/12] – Hot Fix X   X X   X
8.0.001.14 [12/08/11] – General X   X X   X
8.0.000.14 [04/22/11] – Hot Fix X   X X   X
8.0.000.12 [12/06/10] – General X   X X   X

Link to 7.5 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.

This release note applies to all 8.0 releases of Gplus Adapter for Siebel CRM Media Routing Component.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Customer Care representative if you have any questions.


Release Number 8.0.300.06 [12/15/16] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This release contains the following new features or functionality:

Corrections and Modifications

This release does not include any corrections and modifications.

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Release Number 8.0.210.04 [12/14/15] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This release contains the following new features or functionality:

Corrections and Modifications

This release does not include any corrections and modifications.

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Release Number 8.0.200.10 [07/15/15] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This release contains the following new features or functionality:

Corrections and Modifications

This release does not include any corrections.

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Release Number 8.0.110.01 [06/12/14] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes the new features that are introduced in this release of Gplus Adapter for Siebel CRM Media Routing Component:

Corrections and Modifications

This release does not include any corrections and modifications.

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Release Number 8.0.100.27 [08/01/13] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes the new feature that was introduced in this release of Gplus Adapter for Siebel CRM Media Routing Component:

Corrections and Modifications

This release does not include any corrections and modifications.

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Release Number 8.0.100.11 [11/27/12] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. There are no new features introduced in this release of Gplus Adapter for Siebel CRM Media Routing Component.

Corrections and Modifications

This release also includes the following correction and modification:


The Gplus Media Routing Component's StopWorkItem method now works correctly if the ConnectionName input parameter is passed to the method. Previously, the ConnectionName input parameter was always taken from the Service:ConnectionName parameter that is specified in the configuration. (ER# 260045751).


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Release Number 8.0.001.28 [11/16/12] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release also includes the following correction and modification:


The Gplus Media Routing Component now correctly handles high workloads. Previously, under a high workload, the Open Media Server stopped functioning and produced memory dump files. (ER# 301701434).


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Release Number 8.0.001.14 [12/08/11] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. There are no new features introduced in this release of Gplus Adapter for Siebel CRM Media Routing Component.

Corrections and Modifications

This release also includes the following correction and modification:


The Gplus Media Routing Component's Release button in the toolbar is now enabled for Siebel email interaction work items. Previously in this scenario, the Release button was disabled. (ER# 270425141).


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Release Number 8.0.000.14 [04/22/11] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release also includes the following correction and modification:


The Gplus Media Routing Component now correctly handles the Release toolbar button. Previously, the Release toolbar button was disabled for Siebel eMail workitems. (ER# 270425141).


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Release Number 8.0.000.12 [12/06/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 8.0 release of Gplus Adapter for Siebel CRM Media Routing Component.

Corrections and Modifications

This release does not include any corrections and modifications.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


Internet Protocol version 6 (IPv6) must be disabled for the Adapter (refer to the Framework 8.x Deployment Guide for more information); otherwise the Adapter terminates unexpectedly when receiving an incoming TCP/IP connection. (GPSBL-4542)

Found In: 8.0.100.27 Fixed In: 8.0.110.01

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.


There are no discontinued features or functions for this product.


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Internationalization

Information in this section is included for international customers.


There are no known internationalization issues for this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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