Release Note

Gplus Cloud Pack for Siebel CRM

8.0.x

Genesys Telecommunications Laboratories, Inc. © 2015–2016

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
8.0.210.08 [01/25/16] – Hot Fix     X     X
8.0.210.06 [12/24/15] – Hot Fix     X     X
8.0.210.05 [12/14/15] – General     X     X

Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

This release note applies to all 8.0 releases of Gplus Cloud Pack for Siebel CRM.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Contact your Genesys Customer Care representative if you have any questions.


Release Number 8.0.210.08 [01/25/16] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following correction and modification:


The values of the following strings in GenSymbolicStrings.sif are now correct:

Previously, these strings contained incorrect values. (GPSBL-5025)


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Release Number 8.0.210.06 [12/24/15] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following correction and modification:


The Gplus Cloud Pack for Siebel CRM is updated to align with changes to the Gplus Adapter for Siebel CRM Multimedia 8.0.210.06 and Gplus Adapter for Siebel CRM Voice 8.0.210.06.


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Release Number 8.0.210.05 [12/14/15] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This release contains the following new features or functionality:

For information about installing and configuring Genesys Cloud Pack for Siebel CRM, see the Gplus Cloud Pack for Siebel CRM White Paper, included with the Installation Package for this release.

This release does not support the following features and functionality:

Corrections and Modifications

This release does not include any corrections and modifications.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


If Genesys Communication Driver is installed on Windows Server 2012 and Genesys Communication Server is installed on Linux, the secured communication between them supports a maximum TLS 1.1 level of secured protocol. One possible way to configure Windows to support this deployment is to disable TLS 1.2 for Client connections. For more details, contact Microsoft Corporation.

Found In: 8.0.210.05 Fixed In: 

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide.


There are no discontinued features or functions for this product.


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Internationalization

Information in this section is included for international customers.


Language Packs are supported in 8.0.0 releases of this product. Language Packs allow installers to select the language in which the user interface and online help files are displayed. For details on what Language Packs are available, including languages, see the Gplus Adapter for Siebel CRM Release Notes section of the Documentation website.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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