As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
Link to 7.5 Product Release AdvisoryThe following information applies to Genesys 8.0.x software and is important for you to note:
Genesys does not the support the concurrent agent use of Gplus Adapter and a different desktop application by the same agent at the same time.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Customer Care representative if you have any questions.