Release Note

Campaign Synchronization Server

7.5.x

Genesys Telecommunications Laboratories, Inc. © 2007–2017

Contents

Introduction

Release Number AIX Linux Solaris Windows
7.5.100.01 [10/04/17] – General       X
7.5.000.21 [11/07/12] – Hot Fix       X
7.5.000.04 [07/23/10] – General       X

Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.

This release note applies to all 7.5 releases of Campaign Synchronization Server.

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. Please contact your Genesys Customer Care representative if you have any questions.


Release Number 7.5.100.01 [10/04/17]– General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents section, above.

New in This Release

There are no restrictions for this release. This release contains the following new features or functionality:

Corrections and Modifications

This release includes the following correction and modification:


Campaign Synchronization Server now correctly synchronizes calling lists. Previously, when the Adapter tried parsing non-adapter XMLs, the following error appeared in logs appeared: Fatal XML parsing error, reason 'Invalid document structure' (GPS-3082)


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Release Number 7.5.000.21 [11/07/12] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents section, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following correction and modification:


Campaign Synchronization Server now correctly handles an issue with Configuration Server running in a high-availability (HA) environment. Previously, Campaign Synchronization Server did not start when the backup Configuration Server was running in primary mode. (ER# 281842909)


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Release Number 7.5.000.04 [07/23/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents section, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 7.5 release of Campaign Synchronization Server:

Corrections and Modifications

This release includes the following corrections and modifications that were made in the initial 7.5 release:


This release contains no corrections or modifications.


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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


The Autodialing Gateway Server 7.5.x does not support the SMON_ xxx SAP functions from the SAPphone interface specification. (ER# 256059994)

Found In:  7.5.000.04 Fixed In:  

Changing connections in Configuration Manager is not supported when the application is running. (ER#  102994742)

Found In:  7.5.000.04 Fixed In:  

There is a CancelRecord functionality limitation: the campaign and the calling list should have the same name. (ER#  108791782)

Found In:  7.5.000.04 Fixed In:  

Campaign Synchronization Server does not support multiple Tenants for CancelRecord functionality. (ER#  108791788)

Found In:  7.5.000.04 Fixed In:  

If the Genesys>sendCancelRecord option is set to true in your Campaign Synchronization Server Application object, the corresponding T-Server must be running while Campaign Synchronization Server processes the synchronization data from SAP. (ER#  108791782)

Found In:  7.5.000.04 Fixed In:  

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued features or functions for this product.


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Internationalization

Information in this section is included for international customers.


There are no known issues or recommendations regarding internationalization of this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

  • Gplus Adapter 7.5 Campaign Synchronization for SAP Deployment Guide.

  • The Genesys Migration Guide contains a documented migration strategy for each software release. Please refer to the applicable portion of this guide or contact Genesys Customer Care for additional information.

  • The Genesys Licensing Guide contains information about the licensing requirements for this software. Please refer to the applicable portion of this guide or contact Genesys Customer Care for additional information.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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