Release Number | AIX | HP-UX PA | HP-UX IPF | Linux | Solaris | Tru64 UNIX | Windows |
---|---|---|---|---|---|---|---|
8.1.300.04 [06/14/13] – General | X | ||||||
8.1.000.20 [12/16/11] – General | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
This release note applies to all 8.1 releases of the Genesys Administrator Language Pack for the German market.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Customer Care representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of the Genesys Administrator Language Pack for the German market.
This version of the Genesys Administrator Language Pack for the German market is supported by Genesys Administrator 8.1.3 starting with version 8.1.301.09. It is not supported by Genesys Administrator 8.1.2 or earlier releases. Consult the Genesys Administrator release note for information on changes that may affect the functionality of this Language Pack.
After installing this Language Pack on Genesys Administrator 8.1.304 or
later on the Windows 2012 platform, you must follow the procedure described
in the Genesys
Administrator Deployment Procedure to update the Web.config
file used by the Language Pack to run Genesys Administrator on Windows 2012.
There are no corrections or modifications in this release.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This section describes new features that were introduced in this release of the Genesys Administrator Language Pack for the German market.
This is the first release of the Genesys Administrator Language Pack for the German market. Language Packs allow installers to select the language in which the user interface and online help files are displayed.
This version of the Genesys Administrator Language Pack for the German market is supported by Genesys Administrator 8.1.0 starting with version 8.1.000.26. It is not supported by Genesys Administrator 8.1.1 or later releases. Consult the Genesys Administrator release note for information on changes that may affect the functionality of this Language Pack.
There are no corrections or modifications in this release.
This section provides the latest information on known issues and recommendations associated with this product.
The Genesys Administrator (GA) German Language Pack (8.1.300.04) has a syntax error in the metadata configuration file which causes a security issue in GA after the German Language Pack is installed. It allows an agent with restricted user permissions to log into GA similar to a user with higher permission levels.
In this scenario, after installing the original GA application, the agent receives this warning message instead of displaying the associated user interface page: "Access to Genesys Administrator is denied. Please contact system administrator". However, after installing the German Language Pack into Genesys Administrator, the original Genesys_Administrator_Current.xml
file is overwritten and all localizable values in GA are replaced with the corresponding ones from the German Language Pack. As a result, after logging in, the agent can see every configuration object on its tenant level.
Because the German Language Pack setup program is located in a separate installation package (not part of GA), the following workaround helps resolve the issue in GA after the German Language Pack is installed:
Genesys_Administrator_Current.xml
located in ..\resources\metadata
directory.GAOutboundCampaignStats
.displayName
attribute of the parameter Stat1
by removing the embedded quotes inside the string:displayName="Statistik zu "Monitoring Outbound Contact""
to displayName="Statistik zu 'Monitoring Outbound Contact'"
(GA-5678)
Found In: 8.1.300.04 | Fixed In: |
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website.
Product documentation is provided on the Customer Care website, the Genesys Documentation wiki, and the Documentation Library DVD (produced monthly).
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.