Release Note

Genesys Express Standard Model Environment

4.6.x

Genesys Telecommunications Laboratories, Inc. © 2008

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
4.6.000.05 [09/30/08] – General (Under Shipping Control)           X

Link to 4.5 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

This release note applies to all 4.6 releases of the Genesys Express Standard Model Environment (SME).

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.


Release Number 4.6.000.05 [09/30/08] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in the initial 4.6 release of Genesys Express Standard Model Environment.

Corrections and Modifications

This release includes the following corrections and modifications that were made between the 4.5 release and the initial 4.6 release:


The procedure for Logging In to Genesys Desktop in the Genesys Express 4.6 Standard Model Environment User's Guide version 4.6.x (page 99) is correct. Note: The steps were not correct in the 4.5.x version of the book. (ER# 142528465)


The step for setting the Outbound Contact Manager User name in the Initiating an outbound call using Push Preview procedure in the Genesys Express 4.6 Standard Model Environment User's Guide is correct. Note: This step was not correct in the 4.5.x version of the book. (ER# 144413391)


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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


The SME functions only when Genesys Express Voice or Express Multimedia is installed on a single host.

Found In: 4.5.000.06 Fixed In: 

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


Windows NT is no longer supported.

Discontinued As Of: 4.5

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Internationalization

Information in this section is included for international customers.


There are no internationalization issues.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Deployment Guide first.

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