Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
---|---|---|---|---|---|---|
7.6.101.06 [09/18/08] – General | X | |||||
7.6.000.09 [02/29/08] – General | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 7.6 releases of Genesys Desktop .NET Application Blocks. Since the 7.6 release, Genesys Desktop SIP .NET Application Sample has become a component of the Genesys Desktop .NET Application Blocks.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release of Genesys Desktop .NET Application Blocks does not contain new features or functionality.
This release also includes the following corrections and modifications:
There are no corrections and modifications for this release of Genesys Desktop .NET Application Blocks.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in the initial 7.6 release of Genesys Desktop .NET Application Blocks.
Added a Push Video feature to the Genesys Desktop SIP .NET Application Sample. This feature allows an agent to push a video file to a caller, initiating a video conference. The video conference allows the agent to see and hear both the caller and the video.
Added a Record Calls feature to the Genesys Desktop SIP .NET Application Sample. This feature allows an agent to start or stop recording of a SIP phone call.
Added a history sample application to the Genesys Desktop .NET Application Blocks. This application is designed to display a list of available contacts and the history of interactions for a selected contact.
This release also includes the following corrections and modifications:
There are no corrections and modifications for this release of Genesys Desktop .NET Application Blocks.
This section provides the latest information on known issues and recommendations associated with this product.
The latest versions of the sample's help files are available for download from the DevZone.
Use either the SOAP protocol or the GSAP protocol to run Genesys Desktop .NET Application Blocks on top of Genesys Integration Server 7.5.
If you request Statistics when starting the Voice Sample application, and a connection is made to a Genesys Integration Server that has no Stat Server connection, an exception will occur. (ER# 175747001)
Found In: 7.6.000.08 | Fixed In: 7.6.101.06 |
The Voice Sample help file can be found in Voice ASP
sample directory. (ER# 116681933)
Found In: 7.5.000.12 | Fixed In: 7.5.002.02 |
In the installation of the Genesys Desktop Application Blocks IP process or the Genesys Desktop SIP Sample IP process, if the default installation path is modified to set a longer installation path, it will lead to build problems. This problem occurs because Microsoft Visual Studio .NET has a limitation on the length of path names (for .RESX files). (ER# 41627013)
Found In: 7.2.000.11 | Fixed In: |
The ServerDisconnected
event is not generated on Genesys Integration
Server disconnection. (ER# 32305691)
Found In: 7.2.000.08 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
There are no discontinued features in this release.
Information in this section is included for international customers.
There are no internationalization issues for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation, located on the Documentation CD, the Technical Support website, and the Genesys Developer Portal, DevZone, also contains information about this software. Please consult the Deployment Guide first.
Genesys Integration Server 7.6 Deployment Guide describes deployment procedures for Genesys Integration Server.
Genesys Desktop 7.6 .NET Toolkit Developer's Guide provides information for developers.
Multimedia 7.6 Deployment Guide describes deployment procedures for all Multimedia components.
Multimedia 7.6 Reference Manual provides a reference listing of all configuration options and field codes used in standard responses.
Universal Routing 7.6 Interaction Routing Designer Help is a guide to Interaction Routing Designer, including the portion of it that designs interaction workflows and business processes for Multimedia.