Release Number | AIX | HP-UX PA | HP-UX IPF | Linux | Solaris | Tru64 UNIX | Windows |
---|---|---|---|---|---|---|---|
8.1.302.09 [01/30/15] – General | X | X | |||||
8.1.302.08 [01/05/15] – General | X | X | |||||
8.1.302.06 [11/21/14] – General | X | X | |||||
8.1.301.09 [07/21/14] – General (Under Shipping Control) | X | X | |||||
8.1.300.32 [09/25/13] – General (Under Shipping Control) | X | X | X |
This release note applies to all 8.1 releases of Genesys Co-browse Server.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains no new features or functionality.
This release also includes the following correction:
When a Co-browse session is in progress, the browser modal dialogs window.confirm()
and window.prompt()
now return the correct value. Previously, they did not return a value. (CB-2779)
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This release contains no new features or functionality.
This release also includes the following correction:
This release includes minor JavaScript fixes to Genesys Co-browse Server.
Supported Operating Systems
New in This Release
Corrections and Modifications
There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Co-browse Server.
genesys.min.js
).
This release also includes the following correction:
Supported Operating Systems
New in This Release
Corrections and Modifications
This release is under shipping control. This section describes new features that were introduced in this release of Genesys Co-browse Server.
This release also includes the following correction:
Supported Operating Systems
New in This Release
Corrections and Modifications
This release is under shipping control. This section describes new features that were introduced in the initial 8.1 release of Genesys Co-browse Server.
There are no corrections or modifications for this release.
This section provides the latest information on known issues and recommendations associated with this product.
When a Co-browse session is in progress, the browser modal dialogs window.confirm()
and window.prompt()
never return a value. (CB-2779)
Found In: 8.1.302.06 | Fixed In: 8.1.302.09 |
The Paros proxy included in Genesys Co-browse cannot work properly if the full path to its location contains spaces.
Workaround: Specify the full path to the Co-browse Server application without spaces during the installation process.
Note: Genesys recommends that you use the new Zap proxy instead of the Paros proxy.
(CB-1947)
Found In: 8.1.301.09 | Fixed In: |
TLS does not work on connections with Chat Servers that are included in the Application Cluster application object.
Workaround: Co-browse Server must have all Chat Server applications in its connections list.
(CB-1948)
Found In: 8.1.301.09 | Fixed In: 8.1.302.06 |
The scrolling position for block HTML elements with their own scrollbars is not synchronized when co-browsing. (CB-339)
Found In: 8.1.300.32 | Fixed In: |
Auto-complete suggestions that appear in sub-menus might not be displayed correctly in the agent view. (CB-1351)
Found In: 8.1.300.32 | Fixed In: 8.1.301.09 |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
Solaris
Discontinued As Of: 8.1.301.09 |
Information in this section is included for international customers.
There are no internationalization items for this product.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Genesys Co-browse Deployment Guide first.
Genesys Co-browse 8.1 Deployment Guide gives you the information that you need to get started with Genesys Co-browse. This document contains product overview information, as well as deployment details.
Genesys Co-browse 8.1 Developer's Guide gives you the information that you need to customize Genesys Co-browse.
Genesys Co-browse 8.1 API Reference provides the REST API that is available for your customization.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.