Release Note

Genesys Co-browse Sample Reporting Templates

8.1.x

Genesys Telecommunications Laboratories, Inc. © 2013–2015

Contents

Introduction

Release Number AIX HP-UX PA HP-UX IPF Linux Solaris Tru64 UNIX Windows
8.1.302.08 [01/05/15] – General
Platform Independent
8.1.302.06 [11/21/14] – General
Platform Independent
8.1.301.09 [07/21/14] – General (Under Shipping Control)
Platform Independent
8.1.300.33 [09/25/13] – General (Under Shipping Control)
Platform Independent

Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

This release note applies to all 8.1 releases of Genesys Co-browse Sample Reporting Templates.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.


Release Number 8.1.302.08 [01/05/15] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Co-browse Sample Reporting Templates.

Corrections and Modifications

This release also includes the following correction:


Genesys Co-browse Sample Reporting Templates now includes the historical template CB_AG_HIS.xml. Previously, this template was missing. (CB-2528)


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Release Number 8.1.302.06 [11/21/14] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Co-browse Sample Reporting Templates.

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.301.09 [07/21/14] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Genesys Co-browse Sample Reporting Templates.

Corrections and Modifications

There are no corrections or modifications for this release.

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Release Number 8.1.300.33 [09/25/13] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in the initial 8.1 release of Genesys Co-browse Sample Reporting Templates.

Corrections and Modifications

There are no corrections or modifications for this release.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


The historical template CB_AG_HIS.xml is missing. (CB-2528)

Found In: 8.1.302.06 Fixed In: 8.1.302.08

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued items for this product.


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Internationalization

Information in this section is included for international customers.


There are no internationalization items for this product.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Genesys Co-browse Deployment Guide first.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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