Release Note

Reporting Templates
for Enterprise Routing

8.0.x

Genesys Telecommunications Laboratories, Inc. © 2010

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
8.0.000.03 [11/04/2010] – General           X

Link to 7.2 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

This release note applies to all 8.0 releases of Reporting Templates for Enterprise Routing (ERS).

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.


Release Number 8.0.000.03 [11/04/2010] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the initial 8.0 release of Reporting Templates for Enterprise Routing.

Corrections and Modifications

There are no corrections or modifications for this release of Report Templates for Enterprise Routing.

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


There are no known issues or recommendations.


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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no features that have been discontinued in this release.


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Internationalization

Information in this section is included for international customers.


Use of these report templates for ERS is not supported in languages other than English.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The Reporting 8.0 Deployment Guide, Reporting 8.0 CCPulse+ Administrator's Guide, and following books from the Reporting Technical Reference series also contain information about this software. Please consult the Deployment Guide first.

Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.

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