|22.214.171.124 [04/25/2014] – General||X||X||X||X||X|
|126.96.36.199 [02/04/2014] – General||X||X||X||X||X|
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
This release note applies to all 8.0 releases of Data Sourcer.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.
There are no restrictions for this release. This section describes new features that were introduced in this release of Data Sourcer.
This release includes the following corrections and modifications:
Data Sourcer no longer terminates unexpectedly when an object, for which statistics were not opened due to an error, is removed from the configuration. (CCA-2117)
Top of Page
There are no restrictions for this release. Refer to the Deployment Procedure for this release to deploy the installation package within your environment.
This section describes new features that were introduced in the initial 8.0 release of Data Sourcer.
thirdpartyfolder that contains redistributable information, including, but not limited to, licensing information for the open-source third-party components, used in the particular build of the Data Sourcer. This directory does not appear if no third-party components require distribution of additional information about them in a specific release of Data Sourcer. Data Sourcer software for different platforms may or may not contain this subdirectory, because a different set of third-party components is used for the each platform.
Data Source now accepts an empty value for the option
Previously, Data Sourcer interpreted the empty value as invalid.
Data Sourcer no longer fails after changes to the
Switch object in the configuration layer, including changes to access permissions.
Data Sourcer introduced an ODS schema update for the IBM DB2 that provides additional indexes intended to improve ETL performance.
The ODS upgrade fails if some of these indexes do not contain unique values in the corresponding table columns. Therefore, Genesys strongly recommends: before applying this update to ODS, review the contents of the affected ODS tables and confirm that there is no duplicate data that will lead to the upgrade failure.
The following list contains the affected tables and columns or column combinations, those data must be checked:
|Table Name||Unique Index Columns|
Previously, these indexes were present in the ODS schemas for other database platforms, but not for IBM DB2. (CCA-1981)
Data Sourcer now reopens a statistic on Stat Server after a reconnection if the statistic previously failed to open on the other Stat Server from primary/backup pair. (CCA-1892)
Top of Page
This section provides the latest information on known issues and recommendations associated with this product.
Data Sourcer, running on the AIX platform, may terminate unexpectedly after a database error or a lost connection to DB Server is experienced while Data Sourcer is writing data chunks. Data Sourcer should be restarted if you have experienced this problem. (ER# 260640579)
|Found In: 7.6.000.20||Fixed In:|
Data Source may not startup normally, under the rare circumstances, if Configuration Server is not running at the moment when Data Sourcer is started. If you experienced this issue, please be certain that Configuration Server is running, and then restart Data Sourcer. (CCA-1841, ER# 261604887)
|Found In: 7.6.000.15||Fixed In: 188.8.131.52|
If the [
activate-new-layouts is set to
Sourcer will not restart data collection for the active layouts belonging to any Tenant that detaches from the
Data Sourcer Application in Configuration Manager and then reattaches to the Data Sourcer Application. In such a
scenario, you must set the [
to ensure that layouts will activate and Data Sourcer will restart data collection. (ER# 250315436)
|Found In: 7.6.000.15||Fixed In:|
In some situations when both Stat Server and DB Server have been disconnected, one Data Sourcer in a Primary/Backup pair may have received chunks not received by the other. This situation may result in "stuck" chunk files, which are present in the Backup Data Sourcer but not in the Primary one. As a result, these chunks are also missing from ODS.
To solve this issue, switch the modes of the two Data Sourcers in Solution Control Interface. This allows the Data Sourcer that has the missing chunks to become the Primary and write the missing data to ODS. (ER# 246714751)
|Found In: 184.108.40.206||Fixed In:|
DMA does not enable you to delete newly added time profiles when both the Primary and Backup Data Sourcer applications are running. Instead, you must stop both Data Sourcer applications to delete time profiles within DMA. Genesys, however, does not recommend deleting time profiles or other statistical parameters. (ER# 104297002)
|Found In: 7.2.002.01||Fixed In:|
Data Sourcer does not consistently display the application name of its Configuration Server in the log. Instead, Data Sourcer logs the application name it read at startup for the first—usually the Primary—Configuration Server connected. (ER# 100331)
|Found In: 7.0.200.03||Fixed In:|
Top of Page
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
Support for the following has been discontinued:
|Discontinued As Of: 220.127.116.11|
Top of Page
Information in this section is included for international customers.
There are no known internationalization issues for this product.
Top of Page
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Genesys Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.
Reporting 7.6 Data Sourcer Help describes the DMA user interface and the steps for report layout and layout template creation.
Reporting 8.0 Deployment Guide describes how to configure, install, start, and stop Data Sourcer.
Reporting 8.0 Reference Manual includes component performance measurements.
Reporting 8.0 Master Index directs you to the location of specific topics in the Reporting documentation set.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).
Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.
Top of Page