Release Number | Date | Release Type |
---|---|---|
8.0.100.11 | 02/04/2014 | General |
This deployment procedure applies to the releases of Data Sourcer listed in the Release table, above. Click the link in the Release table for the version you are deploying to jump to a description of how to deploy Data Sourcer using the package you received from Genesys. Most releases use the same standard deployment procedure.
If your release requires a specialized procedure, the link in the Release table takes you to a header specifying the version number and date of the release.
To deploy this package, do the following:
Notes:
Review all steps and the Reporting 8.0 Deployment Guide and Genesys Migration Guide before performing any of the steps in this deployment procedure.
Genesys recommends you review the Release Note for the latest information specific to your release of Data Sourcer about the installation and upgrade process.
Plan a time when you can complete this deployment, starting with installation step 6, in one continuous session. Several steps can take significant time to complete, and this potentially affects the availability of your Reporting data.
If you already have an environment that has Primary and Backup DB Server, Primary and Backup Stat Server, Primary and Backup Data Sourcer Configuration Manager Applications, and ODS created, you can reuse your existing environment and can begin this deployment starting from installation step 6.
The User must also have permissions to run commands such as:
Select
Insert
Update
Delete
Execute stored procedures
for all user tables in the ODS database.
collector options
, log options
, connections
, tenants
, backup application
, and so forth. Genesys strongly recommends setting the chunk-composition-mode
option to a value other than legacy
. Please choose an appropriate value depending on the type of environment you are using and the amount of statistics that are collected. Refer to the Reporting 8.0 Deployment Guide for information on how to configure these Data Sourcer application options.
initialization complete
message appears in the log file.
initialization complete
message appears in the log file.
initialization complete
message appears in the log file.
Note: If Data Mart is NOT already installed in your environment, then to complete your CC Analyzer installation, you must perform the Data Mart 8.x Deployment Procedure to install Data Mart.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Genesys Customer Care website. The following documentation also contains information about this software. Please consult the Reporting Deployment Guide first.
Reporting 8.0 Data Sourcer User's Guide presents the objects Data Sourcer tracks, operation and function of the emergency save file, and the configuration options available. This document also describes Data Sourcer behavior when server connections are dropped.
Reporting 8.0 Deployment Guide describes how to configure, install, start, and stop Data Sourcer.
Reporting 8.0 Master Index directs you to the location of specific topics in the Reporting documentation set.
Reporting 8.0 Reference Manual includes component performance measurements.
If you encounter any issues with the deployment of this package, please contact Genesys Customer Care.