Release Note

Configuration Manager

8.0.x

Genesys Telecommunications Laboratories, Inc. © 2008–2014

Contents

Introduction

Release Number AIX HP-UX Linux Solaris Tru64 UNIX Windows
8.0.300.05 [04/18/14] – Hot Fix           X
8.0.300.04 [10/25/10] – General           X
8.0.300.03 [06/24/10] – General           X
8.0.200.05 [08/19/10] – Hot Fix           X
8.0.200.03 [12/17/09] – General           X
8.0.100.09 [09/22/09] – General (Under Shipping Control)           X
8.0.000.05 [06/27/08] – General (Under Shipping Control)           X

Link to 7.6 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Internationalization
Additional Information


Introduction

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at www.genesys.com for more details.

This release note applies to all 8.0 releases of Configuration Manager.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.


Release Number 8.0.300.05 [04/18/14] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following correction and modification:


In a single-tenant environment, Configuration Manager now handles application updates properly, in the following scenario:

  1. On the Applications level, the user right-clicks on an application object in the List view, and selects Dependency from the context menu.
  2. Later, the application object is updated without opening the General tab, and then saved.

Previously in this scenario, the implicit reference to Resources was sometimes removed from the object, leading to a possible loss of data integrity.

(MFWK-15685)


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Release Number 8.0.300.04 [10/25/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following correction and modification:


You can now log into Configuration Manager only if the application name you provide is that of an Application object of type Configuration Manager. Previously, you could log in using application names of Application objects of other types.

Note: This issue was fixed in release 8.0.200.05 by ER# 254822510.

(ER# 261348943)


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Release Number 8.0.300.03 [06/24/10] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Configuration Manager.

Corrections and Modifications

This release also includes the following corrections and modifications:


There are no corrections and modifications in this release of Configuration Manager.


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Release Number 8.0.200.05 [08/19/10] – Hot Fix

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release includes the following correction and modification:


You can now log into Configuration Manager only if the application name you provide is that of an Application object of type Configuration Manager. Previously, you could log in using application names of Application objects of other types, such as Interaction Routing Designer or CCPulse. (ER# 254822510)


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Release Number 8.0.200.03 [12/17/09] – General

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Configuration Manager.

Corrections and Modifications

This release also includes the following corrections and modifications:


You can now delete DNs of type GVP DID. (ER# 238509211)


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Release Number 8.0.100.09 [09/22/09] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in this release of Configuration Manager.

Corrections and Modifications

This release also includes the following corrections and modifications:


You can now create a range of Agent Logins with 7-digit values. Previously, in Configuration Manager, if you entered a starting range value longer than six digits, the following error message was displayed Value must be between 0-999999. (ER#s 226834764, 227248345)


Configuration Manager now successfully creates a new T-Server with a secured port and high-availablity (HA) synchronization. Previously, Configuration Manager terminated without creating the T-Server. (ER# 176872983)


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Release Number 8.0.000.05 [06/27/08] – General (Under Shipping Control)

Supported Operating Systems
New in This Release
Corrections and Modifications

Supported Operating Systems

The operating systems supported by this release are listed in the Contents, above.

New in This Release

This release is under shipping control. This section describes new features that were introduced in the initial 8.0 release of Configuration Manager.

Corrections and Modifications

This release includes the following corrections and modifications that were made between Release 7.6 or earlier releases and the initial 8.0 release:


There are no corrections and modifications in the initial 8.0 release of Configuration Manager.


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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


If you make changes in an Alarm Condition, such as with the Alarm Condition Wizard in Solution Control Interface, and change as the source of the alarm event, any type of application to a specific application, and then revert back to the source being any type of application again, Configuration Manager might not report the proper type of application, displaying Unknown application type instead.

Workaround: Restart Configuration Manager to resolve this issue.

(ER# 300626708)

Found In: 8.0.300.04 Fixed In: 

The value in the Reconnect Timeout field, on the Server Info tab in the Properties of Configuration Server, resets to zero (0) after Configuration Server restarts. (ER# 225377721)

Found In: 7.6.001.00 Fixed In: 

The field Host Certificate in the Application Properties dialog box is not updated dynamically when the certificate of the corresponding Host changes. (ER# 104513195)

Found In: 7.5.000.11 Fixed In: 

An empty string is displayed instead of WFM Daemon in the Configuration Manager menu Wizard > New menu if Configuration Manager is running version 7.5 or earlier. (ER# 121245024)

Found In: 7.2.000.04 Fixed In: 

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


Citrix MetaFrame 1.8 is no longer supported.

Discontinued As Of: 8.0.200.03

Windows 2000 is no longer supported.

Discontinued As Of: 8.0.100.09

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Internationalization

Information in this section is included for international customers.


There are no limitations or restrictions for internationalization.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Framework 8.0 Deployment Guide first.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the Overview topic in Help files.

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