| Release Number | AIX | HP-UX | Linux | Solaris | Tru64 UNIX | Windows |
|---|---|---|---|---|---|---|
| 7.6.001.04 [08/19/2010] – Hot Fix | X | |||||
| 7.6.001.03 [11/03/2009] – Hot Fix | X | |||||
| 7.6.001.02 [06/16/2009] – Hot Fix | X | |||||
| 7.6.001.01 [12/18/2008] – General | X | |||||
| 7.6.001.00 [02/14/2008] – General | X | |||||
| 7.6.000.05 [10/16/2007] – Hot Fix | X | |||||
| 7.6.000.04 [10/10/2007] – General | X |
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 7.6 releases of Configuration Manager.
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
This is a hot fix release. This release does not contain new features or functionality.
This release includes the following correction and modification:
You can now log into Configuration Manager only if the application name you
provide is that of an Application object of type Configuration
Manager. Previously, you could log in using application names of
Application objects of other types, such as Interaction Routing
Designer or CCPulse. (ER# 254160739)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
This is a hot fix release. This release does not contain new features or functionality.
This release includes the following correction and modification:
Configuration Manager now starts if the driver for the Eutectics IPP200
Nortel Softphone is already loaded. Previously, if this driver was loaded
prior to starting Configuration Manager, Configuration Manager would not
start and the error message Unable to Start Data Manager
was generated. You had to start Configuration Manager first and then load
the driver, to have Configuration Manager function correctly.
(ER# 238804171)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
This is a hot fix release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
When you are working in the Annex tab of an object that has a
large number of sections with many options on that tab, Configuration Manager
now takes only milliseconds to apply a filter to the list of options, or to
navigate throughout the list of sections (for example, to contract and expand
sections). Previously, these activities each took several seconds to complete.
(ER# 222237406)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
Users who do not belong to the system group ADMINISTRATOR can now invoke the appropriate Configuration Wizard from Configuration Manager to update the properties of any Application object. Previously, only users who belonged to the ADMINISTRATOR system group were able to invoke a configuration wizard. (ER# 212494073)
All DNs created using Configuration Manager are now created with the
Use Override check box checked by default. Previously, only
those DNs created individually had the check box checked; those DNs created
as part of a range did not have the check box checked. (ER# 121147821)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents, above.
There are no restrictions for this release. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
The configuration option inactivity-timeout, used to define
the timeout after which an inactive session is closed, is now set in the
security section on the Options tab of the
Configuration Manager Application object. Previously, this
option was set on the Annex tab. (ER# 168481505)
Configuration Manager now launches successfully if, when installing it, you enabled the Security Banner with the following settings:
How to process Login to the application if the content of
the Security Banner message located at the specified URL cannot be
displayed is set to Log in without acknowledgement of
the banner content, and
Security Banner Error
Documents page.
Previously, when you attempted to launch Configuration Manager, and if
none of the documents specified on the Security Banner Documents
page could be displayed, the error message appeared anyway, and the only
action you could perform was to click the Exit button to
cancel the login.
Note: Genesys recommends that if you select Log in without
acknowledgement of the banner content, you should not enter any URLs on the
Security Banner Error Documents page. Security Banner error
messages are not supposed to be displayed to the user if the user is allowed
to proceed.
(ER# 164801681)
When a new person is created and is not assigned to any Access Group, the
title of the warning message that may appear now reads Access
Group. Previously, the title incorrectly read Agent
Group. (ER# 158478893)
You can now modify a Statistical Day object on any day of the week. Previously, you could save changes to an object only on the same day of the week as when it was created. (ER# 156252204).
You can now launch Configuration Import Wizard from Configuration Manager. Previously, only Configuration Import Wizard 7.1.1 could be launched directly from Configuration Manager. (ER# 144341808).
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents section, above.
This is a hot fix release for this product. This release does not contain new features or functionality.
This release includes the following corrections and modifications:
Configuration Manager no longer becomes unstable when attempting to open the
Dependency tab of an application. (ER# 154746917)
The editing controls of the check boxes in the Security > Object
Permissions > Special Access dialog box now function properly.
Previously, the editing controls of those check boxes might seem unresponsive
to your action but the new check box settings were accepted. (ER# 158092930)
Supported Operating Systems
New in This Release
Corrections and Modifications
The operating systems supported by this release are listed in the Contents section, above.
There are no restrictions for this release. This section describes new features that were introduced in the initial 7.6 release of Configuration Manager.
You can now create a custom Security Banner to be displayed when a user logs in to Configuration Manager.
Configuration Manager is automatically disabled (minimized) after a configurable period of inactivity.
New users must be explicitly added to an Access Group. To facilitate this, the
Properties for each Person now includes the Member
of tab.
This release includes the following corrections and modifications that were made between Release 7.5 or earlier releases and the initial 7.6 release:
The length of text in the Name and Display Name fields of
Business Attribute objects are no longer limited to what is displayed.
(ER# 109658331)
Configuration Manager now supports only one Tenant in the Voice over IP Stream
Manager Application object configuration. (ER# 125146821)
Configuration Manager now correctly synchronizes the port information between primary and backup server applications. Previously, you had to manually synchronize the port information. (ER# 91571089)
When adding a server application to the Connections list of an Application's configuration, Configuration Manager now verifies if the server to which you are connecting is already connected to the Application by either its backup or primary server mate, and, if it is, Configuration Manager generates a warning message. (ER# 47990172)
Statistics parameters of the Statistical Day object can now be modified. (ER# 108825771)
This section provides the latest information on known issues and recommendations associated with this product.
Configuration Manager will not launch successfully if, when installing it, you enable the Security Banner with the following settings:
How to process Login to the application if the content of
the Security Banner message located at the specified URL cannot be
displayed is set to Log in without acknowledgement of
the banner content, and
Security Banner Error
Documents page.
Security Banner Documents page
can be displayed, the error message appears as the Security Banner, and
the only action you can perform is to click the Exit button
to cancel the login.
Workaround: If you select Log in without acknowledgement
of the banner content, do not enter any URLs on the Security
Banner Error Documents page. Security Banner error messages are not
supposed to be displayed to the user if the user is allowed to proceed
with the login.
(ER# 164801681)
| Found In: 7.6.000.04 | Fixed In: 7.6.001.00 |
When you select check boxes in the Security > Object Permissions > Special
Access dialog box, the editing controls of those check boxes may seem
unresponsive to your action. However, the new check box settings will actually be
accepted after the Special Access dialog box is closed. You can
confirm the new settings in the Object Permissions dialog box or after
reopening the Special Access dialog box. (ER# 158092930)
| Found In: 7.6.000.04 | Fixed In: 7.6.000.05 |
When a new person is created, a warning message may appear with the incorrect message
title as Agent Group. The correct message title should be Access
Group. (ER# 158478893)
| Found In: 7.6.000.04 | Fixed In: 7.6.001.00 |
Configuration Import Wizard 7.5 or 7.6 cannot be launched from Configuration Manager. Only Configuration Import Wizard 7.1.1 can be launched directly from Configuration Manager. (ER# 144341808)
| Found In: 7.5.000.11 | Fixed In: 7.6.001.00 |
Configuration Manager may become unstable when attempting to open the Dependency
tab of an application. (ER# 154746917)
| Found In: 7.5.000.11 | Fixed In: 7.6.000.05 |
The field Host Certificate in the Application Properties
dialog box is not updated dynamically when the certificate of the corresponding
Host changes. (ER# 104513195)
| Found In: 7.5.000.11 | Fixed In: |
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
There are no discontinued features or functions in this release of Configuration Manager 7.6.
Information in this section is included for international customers.
There are no known limitations or restrictions for internationalization.
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software. Please consult the Framework Deployment Guide first.
Framework 7.6 Deployment Guide provides instructions for installing and configuring Framework 7.6 components, and for starting and stopping the Framework 7.6 components either using the Management Layer or manually.
Framework 7.6 Configuration Manager Help describes how to use Configuration Manager in either an enterprise or multi-tenant environment.
Framework 7.6 Configuration Layer Error Messages Help describes error messages that the Configuration Layer generates in either an enterprise or multi-tenant environment.
Framework 7.6 Configuration Options Reference Manual describes configuration options for Framework 7.6 components.
Framework 7.6 Combined Log Events Help describes log events that Genesys server applications generate and that Solution Control Interface displays.
Genesys 7.6 Security Deployment Guide describes Genesys security features and detailed instructions for deploying them. These features provide secure data transfer between Genesys components, protection against unauthorized access, and protection against data loss in case of component failure.
Product documentation is also provided on a Documentation Library DVD, which is produced monthly. The New Documents on this DVD page on the DVD indicates the DVD production date. Because the DVD is produced monthly, documentation on the Technical Support website may be more up-to-date than that on the DVD. To verify the latest version of a document, check the version number, located on the second page in PDFs and on the "About This File" topic for Help files.