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Introduction
Welcome to Interaction Workspace
Introducing Interaction Workspace
Interaction Workspace Extensions
Interaction Workspace Extension Samples
Customizing Interaction Workspace
View Guidance
Views and Their Regions
Customizable Commands
Namespace Structure
Namespaces
Genesyslab.Desktop.Infrastructure Namespace
EventArgs(PROPERTY1) Class
EventArgs(PROPERTY1) Constructor (value)
Value Property
EventArgs(PROPERTY1, PROPERTY2) Class
EventArgs(PROPERTY1, PROPERTY2) Constructor (value, value2)
Value2 Property
Extensions Class
AddRange Method (list, collection)
GetValue Method (dictionary, key, defaultValue)
GetValueAsBoolean Method (configManager, key, defaultValue)
GetValueAsDouble Method (configManager, key, defaultValue)
GetValueAsInt Method (configManager, key, defaultValue)
GetValueAsSolidColorBrush Method (configManager, key, defaultValue)
GetValueAsString Method (configManager, key, defaultValue)
GetValueAsStringArray Method (configManager, key, defaultValue)
IsRBACEnabled Method (configManager)
Task Method (configManager, taskName)
TranslateFormat Method (languageDictionary, id, target, parameters)
TryGetValue Method (dictionary, key)
IBootstrapController Interface
Start Method
Stop Method
IModule Interface
Initialize Method
IView Interface
Context Property
Create Method
Destroy Method
Log4NetLogger Class
Log4NetLogger Constructor
CreateChildLogger Method (name)
Debug Method
Debug Method (message)
Debug Method (message, exception)
DebugFormat Method (format, args)
Error Method
Error Method (message)
Error Method (message, exception)
ErrorFormat Method (format, args)
FatalError Method
FatalError Method (message)
FatalError Method (message, exception)
FatalErrorFormat Method (format, args)
GetLog4NetLogger Method (logImpl, name)
Info Method
Info Method (message)
Info Method (message, exception)
InfoFormat Method (format, args)
IsDebugEnabled Property
IsErrorEnabled Property
IsFatalErrorEnabled Property
IsInfoEnabled Property
IsWarnEnabled Property
Warn Method
Warn Method (message)
Warn Method (message, exception)
WarnFormat Method (format, args)
ModuleLoader Class
ModuleLoader Constructor (containerFacade, loggerFacade)
CreateModule Method (type)
HandleModuleLoadError Method (moduleInfo, assemblyName, exception)
Initialize Method (moduleInfos)
LoadAssembly Method (moduleInfo)
LoadedAssemblies Property
Genesyslab.Desktop.Infrastructure.Commands Namespace
CommandActivator Class
CommandActivator Constructor
Callback Property
CommandType Property
IChainOfCommand Interface
BeginExecute Method
BeginExecute Method (callBack, context)
BeginExecute Method (parameters, callBack, context)
Chain Property
Clone Method
EndExecute Method (asyncResult)
Execute Method
Execute Method
Execute Method (parameters)
ICommandManager Interface
AddCommandToChainOfCommand Method (commandName, elementsOfCommandType)
CommandsByName Property
CreateChainOfCommandByName Method (commandName)
GetChainOfCommandByName Method (commandName)
RemoveChainOfCommandByName Method (commandName)
IElementOfCommand Interface
Execute Method (parameters, progressUpdater)
Name Property
IProgressUpdater Interface
Progressed Event
ProgressMessage Property
ProgressPercentage Property
SetProgression Method
SetProgression Method (progressPercentage)
SetProgression Method (progressPercentage, progressMessage)
ProgressEventArgs Class
ProgressEventArgs Constructor (progressPercentage, progressMessage)
ProgressMessage Property
ProgressPercentage Property
Genesyslab.Desktop.Infrastructure.Comparer Namespace
VersionNumberComparer Class
Compare Method (versionA, versionB)
Genesyslab.Desktop.Infrastructure.Configuration Namespace
ConfigDictionary Class
ConfigDictionary Constructor
AllKeys Property
DictionaryChanged Event
GetValueImpl Method (key, value)
Item Property (key)
Name Property
OnDictionaryChanged Method (e)
Register Method
RemoveImpl Method (key)
Save Method
SetValueImpl Method (key, value)
Unregister Method
DynamicCollectionEventArgs Class
DynamicCollectionEventArgs Constructor (key, value, type)
Key Property
Type Property
Value Property
DynamicCollectionEventArgs.Kind Enumeration
IConfigDictionary Interface
AllKeys Property
DictionaryChanged Event
GetValueImpl Method (key, value)
Item Property (key)
Name Property
Register Method
RemoveImpl Method (key)
Save Method
SetValueImpl Method (key, value)
Unregister Method
IConfigManager Interface
AllKeys Property
Clone Method (name)
ContainsKey Method (key)
CreateConfigManager Method (name)
DictionaryChain Property
DictionaryChanged Event
DisplayDictionary Method
GetValue Method
GetValue Method (key)
GetValue Method (key, defaultValue)
InsertAfter Method (configDictionaryToInsert, afterConfigDictionaryName)
Item Property (key)
Release Method
Remove Method (key)
SetValue Method (key, value)
TryGetValue Method (key, value)
IConfigWithKeys Interface
AllKeys Property
ModuleEnumerator Class
ModuleEnumerator Constructor
GetModule Method (moduleName)
GetModules Method
GetStartupLoadedModules Method
Options Class
Options Constructor (configManager)
configManager Field
Item Property (key)
Task Property
Options.TaskAccessor Class
Options.TaskAccessor Constructor (configManager)
Item Property (key)
Genesyslab.Desktop.Infrastructure.DependencyInjection Namespace
ContainerAccessPoint Class
ContainerAccessPoint Constructor
Container Property
ContainerControlledLifetimeManagerEx Class
ContainerControlledLifetimeManagerEx Constructor
Dispose Method
Dispose Method
Dispose Method (disposing)
RemoveValue Method
SynchronizedGetValue Method
SynchronizedSetValue Method (newValue)
IObjectContainer Interface
RegisterInstance Method
RegisterInstance Method (name, instance)
RegisterInstance Method (name, instance, singleton)
RegisterInstance Method (instance)
RegisterInstance Method (instance, singleton)
RegisterType Method
RegisterType Method
RegisterType Method (singleton)
RegisterType Method (name)
RegisterType Method (name, singleton)
Resolve Method
Resolve Method
Resolve Method (name)
ObjectContainer Class
ObjectContainer Constructor (container)
RegisterInstance Method
RegisterInstance Method (name, instance)
RegisterInstance Method (name, instance, singleton)
RegisterInstance Method (instance)
RegisterInstance Method (instance, singleton)
RegisterType Method
RegisterType Method
RegisterType Method (singleton)
RegisterType Method (name)
RegisterType Method (name, singleton)
Resolve Method
Resolve Method
Resolve Method (name)
SynchronizedLifetimeManagerEx Class
SynchronizedLifetimeManagerEx Constructor
GetValue Method
Recover Method
RemoveValue Method
SetValue Method (newValue)
SynchronizedGetValue Method
SynchronizedSetValue Method (newValue)
UnityContainerEx Class
UnityContainerEx Constructor
RegisterInstance Method (t, name, instance, lifetime)
Genesyslab.Desktop.Infrastructure.Events Namespace
Alert Class
Alert Constructor
Finalize Method
Id Property
Message Property
OnPropertyChanged Method (propertyName)
Parameters Property
PropertyChanged Event
Section Property
Severity Property
Target Property
TimeStamp Property
AlertError Class
AlertError Constructor (section)
AlertEvent Class
AlertEvent Constructor
AlertInformation Class
AlertInformation Constructor (section)
AlertMessage Class
AlertMessage Constructor (section)
AlertResetEvent Class
AlertResetEvent Constructor
AlertSection Class
AlertSection Constructor
Forward Field
Login Field
Public Field
AlertWarning Class
AlertWarning Constructor (section)
CloseLoginWindowEvent Class
CloseLoginWindowEvent Constructor
LoginEvent Class
LoginEvent Constructor
LoginPostEvent Class
LoginPostEvent Constructor
LoginPreEvent Class
LoginPreEvent Constructor
LogoutEvent Class
LogoutEvent Constructor
LogoutPostEvent Class
LogoutPostEvent Constructor
LogoutPreEvent Class
LogoutPreEvent Constructor
SeverityType Enumeration
ShowMainWindowEvent Class
ShowMainWindowEvent Constructor
Genesyslab.Desktop.Infrastructure.ExceptionAnalyze Namespace
ExceptionAnalyzer Class
ExceptionAnalyzer Constructor (container)
Analyze Method (expcetion, section, parameters)
PublishError Method (section, id, target, parameters)
PublishMessage Method (section, id, target, parameters)
PublishWarning Method (section, id, target, parameters)
IExceptionAnalyzer Interface
Analyze Method (expcetion, section, parameters)
PublishError Method (section, id, target, parameters)
PublishMessage Method (section, id, target, parameters)
PublishWarning Method (section, id, target, parameters)
IExceptionAnalyzerManager Interface
Publish Method
Publish Method (exp)
Publish Method (exp, parameters)
Publish Method (exp, section)
Publish Method (exp, section, parameters)
Subscribe Method (type, exceptionAnalyzer)
Genesyslab.Desktop.Infrastructure.Inputs Namespace
IKeyboardManager Interface
RegisterCommandAndKeyBinding Method
RegisterCommandAndKeyBinding Method (control)
RegisterCommandAndKeyBinding Method (control, source)
UnregisterCommandAndKeyBinding Method (control)
KeyBindingSource Enumeration
Genesyslab.Desktop.Infrastructure.Localization Namespace
Language Class
Language Constructor (culture)
Culture Property
Current Property
IsSelected Property
LanguageDictionary Property
LocalizableCultures Property
OnPropertyChanged Method (info)
PropertyChanged Event
XmlLanguageDictionary Class
XmlLanguageDictionary Constructor (path, log)
AutoLoadDictionary Method (path, cultureInfoByDefault, log)
CultureName Property
EnglishName Property
LocalizableCultures Property
OnLoad Method
OnTranslate Method (uid, vid, defaultValue, type)
OnUnload Method
Path Property
Genesyslab.Desktop.Infrastructure.ObjectFormat Namespace
FormattedObject Class
FormattedObject Constructor (configManager)
AddFormattedObject Method (formattedObject)
AddKeyText Method (tokens, text)
ConfigManager Property
DefaultEndTag Field
DefaultFormat Property
DefaultOptionFormat Property
DefaultStartTag Field
Finalize Method
FormattedString Property
GetFormattedString Method (format, defaultFormat)
GetKey Method (text)
GetPropertyValue Method (value, propertyName)
Id Property
Initialize Method
Key Property
log Field
OnPropertyChanged Method (info)
OptionId Property
ParseFormat Method (startTagChar, endTagChar, format)
PropertyChanged Event
Release Method
RemoveFormattedObject Method (formattedObject)
ReplaceValue Method (value, format)
UserData Property
IFormatManager Interface
GetFormattedString Method (displayedObjects, format)
IFormattedObject Interface
AddFormattedObject Method (formattedObject)
ConfigManager Property
DefaultFormat Property
DefaultOptionFormat Property
FormattedString Property
GetFormattedString Method (format, defaultFormat)
Id Property
Initialize Method
Key Property
OptionId Property
Release Method
RemoveFormattedObject Method (formattedObject)
UserData Property
Genesyslab.Desktop.Infrastructure.Rebranding Namespace
Rebranding Class
Rebranding Constructor
Rebranding Constructor
Rebranding Constructor (defaultValue)
Default Property
GetUid Method (obj)
Parameters Property
ProvideValue Method (serviceProvider)
SetUid Method (obj, value)
Uid Property
UidProperty Field
RebrandingContext Class
Dictionary Property
Instance Field
PropertyChanged Event
RebrandingConverter Class
RebrandingConverter Constructor (uid, vid, defaultValue)
Convert Method
Convert Method (value, targetType, parameter, culture)
Convert Method (values, targetType, parameter, culture)
ConvertBack Method
ConvertBack Method (value, targetType, parameter, culture)
ConvertBack Method (value, targetTypes, parameter, culture)
RebrandingDictionary Class
RebrandingDictionary Constructor
RebrandingDictionary Constructor
RebrandingDictionary Constructor (path)
Current Property
Load Method
Path Property
Start Method (path)
Stop Method
Translate Method
Translate Method (uid, vid)
Translate Method (uid, vid, defaultValue, type)
Unload Method
Genesyslab.Desktop.Infrastructure.SplashScreen Namespace
Splash Class
Splash Constructor
Splash Constructor (resourceStream)
Splash Constructor (resourceAssembly, resourceName)
Splash Constructor (uri)
Close Method (fadeoutDuration)
Show Method (autoClose)
Genesyslab.Desktop.Infrastructure.StatFormatting Namespace
Formatting Class
FormatDoubleValue Method (stringValue)
GetDoubleValue Method
GetDoubleValue Method (obj)
GetDoubleValue Method (obj, defaultValue)
GetIntValue Method (obj, defaultValue)
GetStringValue Method (obj)
Genesyslab.Desktop.Infrastructure.Theming Namespace
IThemeManager Interface
ChangeTheme Method
ChangeTheme Method (theme)
ChangeTheme Method (themeIndex)
ChangeTheme Method (themeName)
CurrentTheme Property
Register Method (windowToSkin)
ThemeCollection Property
Unregister Method (windowToSkin)
Theme Structure
DisplayName Property
DisplayNameKey Property
Name Property
Sources Property
Genesyslab.Desktop.Infrastructure.Traces Namespace
LoggerDenyFilter Class
LoggerDenyFilter Constructor
AcceptOnMatch Property
Decide Method (loggingEvent)
LoggerToMatch Property
Genesyslab.Desktop.Infrastructure.ViewManager Namespace
ConditionDelegate Delegate
InstantiatedView Class
InstantiatedView Constructor
RegionManager Property
View Property
ViewName Property
InstantiatedViews Class
InstantiatedViews Constructor
GetViewByName Method (viewName)
Region Property
IViewManager Interface
ActivateViewInRegion Method (parentView, regionName, instantiateViewName)
AddViewsToRegion Method (regionName, viewActivators)
GetViewInRegion Method (parentView, regionName, instantiateViewName)
InstantiateDynamicViewInRegion Method
InstantiateDynamicViewInRegion Method (parentView, regionName, viewActivatorName, instantiateViewName)
InstantiateDynamicViewInRegion Method (parentView, regionName, viewActivatorName, instantiateViewName, context)
InstantiateShell Method (regionName, activatorShellViewName, instantiateShellViewName, context)
InstantiateViewsInRegion Method
InstantiateViewsInRegion Method (parentView, regionName)
InstantiateViewsInRegion Method (parentView, regionName, context)
RemoveAllViewsInRegion Method (parentView, regionName)
RemoveShell Method (instantiateShellViewName)
RemoveViewInRegion Method (parentView, regionName, instantiateViewName)
SetRegionManagerForControl Method (parentView, target)
UnsetRegionManagerForControl Method (target)
ViewsByRegionName Property
ViewActivator Class
ViewActivator Constructor
ActivateView Property
Callback Property
Condition Property
CreateNewRegionManager Property
DynamicOnly Property
ViewName Property
ViewType Property
Genesyslab.Desktop.Modules.Core.Configuration Namespace
UserSettings Class
UserSettings Constructor
GetSchema Method
ReadXml Method (reader)
WriteXml Method (writer)
Genesyslab.Desktop.Modules.Core.Configurations Namespace
IConfigAttachedData Interface
AttachedData Property
OverrideKey Property
OverrideValue Property
IConfigAttachedDataManager Interface
OverwriteOptions Method (value)
Register Method
Unregister Method
IConfigTasks Interface
HasMediaTasks Method (mediaTasks)
HasTasks Method
IFolderManager Interface
GetDataFolder Method
GetExeFolder Method
Genesyslab.Desktop.Modules.Core.DisplayFormat Namespace
IFormattedCase Interface
IFormattedCfgACDQueue Interface
Alias Property
Location Property
Number Property
IFormattedCfgAgent Interface
EmployeeId Property
FirstName Property
LastName Property
UserName Property
IFormattedCfgAgentGroup Interface
Name Property
IFormattedCfgApplication Interface
Name Property
Title Property
TitleKey Property
IFormattedCfgRoutingPoint Interface
Alias Property
Location Property
Number Property
IFormattedDisplayMediaVoice Interface
Name Property
NameKey Property
NameMedia Property
NameTarget Property
Number Property
SwitchName Property
IFormattedfgSkill Interface
Name Property
IFormattedInteractionIM Interface
CaseId Property
CustomerParty Property
IFormattedInteractionVoice Interface
CaseId Property
CustomerParty Property
Party1 Property
Party2 Property
Genesyslab.Desktop.Modules.Core.ExceptionAnalyze Namespace
IChannelExceptionAnalyzer Interface
IInteractionWorkspaceExceptionAnalyzer Interface
Genesyslab.Desktop.Modules.Core.IWException Namespace
InteractionWorkspaceException Class
InteractionWorkspaceException Constructor
InteractionWorkspaceException Constructor (errorCode)
InteractionWorkspaceException Constructor (errorCode, parameters)
InteractionWorkspaceException Constructor (errorCode, parameters, innerException)
ErrorCode Property
GetMessage Method (errorCode, parameters)
Parameters Property
InteractionWorkspaceExceptionErrorCode Enumeration
Genesyslab.Desktop.Modules.Core.Model.Agents Namespace
DndStatus Enumeration
IAgent Interface
AgentGroupsForAgent Property
ConfPerson Property
DndOff Method
DndOn Method
EntrepriseService Property
FirstMediaIM Property
FirstMediaVoice Property
FormattedAgent Property
FormattedApplication Property
HasMedia Method (type)
HasMediaTypeIM Property
Initialize Method
IsInitialized Property
IsItCapableAfterCallWork Property
IsItCapableDnd Property
IsItCapableForward Property
IsLoaded Property
Load Method
Login Method
LoginDNs Property
LoginQueues Property
LogOff Method
LogOn Method
MustReload Property
MyState Property
NotReady Method
NotReady Method
NotReady Method (actionCode)
NotReadyActionCodes Property
NotReadyAfterCallWork Method
NotReadyDn Method (dnId, actionName, actionCode)
NotReadyMedia Method (mediaName)
Password Property
Place Property
Ready Method
ReadyDn Method (dnId, actionName, actionCode)
ReadyMedia Method (mediaName)
Release Method
SessionDuration Property
SessionShortTimeStartDate Property
SessionStartDate Property
Tenant Property
Unload Method
UpdateMediaOnPlace Method (updateMediaList)
UserName Property
IMedia Interface
AfterCallWorkEvent Method (state)
Attemps Property
Channel Property
Clone Method
ConnectedEvent Property
Device Property
DeviceService Property
DndOff Method
DndOffEvent Method (state)
DndOn Method
DndOnEvent Method (state)
FakeActionCodeName Property
IdentityService Property
InteractionService Property
IsAvailbleMedia Property
IsItCapableAfterCallWork Property
IsItCapableDnd Property
IsItCapableForward Property
IsItPossibleAfterCallWork Property
IsItPossibleCancelForward Property
IsItPossibleDndOff Property
IsItPossibleDndOn Property
IsItPossibleSetForward Property
IsItSelfBackupServer Property
IsLogOff Property
IsOutOfService Property
IsSelectable Property
IsSelected Property
LogOff Method
LogOn Method
LogSet Property
LongName Property
MediaState Property
Name Property
NotReady Method
NotReady Method
NotReady Method (actionCode)
NotReadyAfterCallWork Method
PSTService Property
Ready Method
IMediaChat Interface
IMediaEmail Interface
IMediaMultimedia Interface
IMediaState Interface
DndStatus Property
IMediaVoice Interface
ACDQueue Property
AgentEvent Method (eventAgent)
AgentLoginId Property
CancelForward Method
Capacity Property
ConfDN Property
DisplayMediaVoice Property
DnEvent Method (eventDn)
EntrepriseAgent Property
Forward Property
IMService Property
InitialSIPPhoneNumber Property
InternalIndex Property
IsCapable Method (capacity)
IsEmptyACDQueue Property
IsIMCapable Property
IsPossible Method (mediaVoiceAction)
IsPossibleDnLessLogin Property
IsSameLoginInfo Method (media)
IsSIPMedia Property
IsVoiceCapable Property
LoginId Property
MakeCall Method (phoneNumber, location, makeTypeCall, userData, reasons, extensions)
MakeIM Method (destination, location, makeTypeCall, userData, reasons, extensions)
NameFromDictionary Method (nameKey, nameTarget)
Password Property
Queue Property
RegisterDevice Method (channelService)
SetCapacity Method (capacity)
SetForward Method (destination)
SIPPhoneNumber Property
Switch Property
SwitchDbid Property
SwitchName Property
SwitchPolicyLabel Property
SwitchType Property
TServer Property
IMyAgentState Interface
IsPossibleToLogOff Property
IsPossibleToLogOn Property
Place Property
IPlace Interface
AutoLoad Property
Clone Method
ConfPlace Property
ContainsSIPMedia Property
IsLoaded Property
ListOfMedia Property
ListOfPossibleMedia Property
Load Method
Loaded Event
MustReload Property
PlaceName Property
Unload Method
Unloaded Event
IState Interface
ActionCode Property
State Property
StateDuration Property
MediaType Enumeration
MediaVoiceAction Enumeration
MediaVoiceCapacity Enumeration
MediaVoiceComparer Class
MediaVoiceComparer Constructor
Compare Method (x, y)
Status Enumeration
Genesyslab.Desktop.Modules.Core.Model.Agents.ActionCode Namespace
IActionCodeManager Interface
GetActionCode Method (reasons, extensions, list)
GetActionCodeUtil Method (codeIn, list)
IActionCodeUtil Interface
Extensions Property
Name Property
Reasons Property
WorkMode Property
Genesyslab.Desktop.Modules.Core.Model.Alerts Namespace
IAlertManager Interface
AddAlert Method (alert)
AlertsBySectionName Property
GetOrCreateSection Method (section)
ResetSection Method (section)
Genesyslab.Desktop.Modules.Core.Model.BusinessAttributes Namespace
IBusinessAttributeValue Interface
Description Property
DisplayName Property
Name Property
IBusinessAttributeValueNone Interface
DictionaryKey Property
DictionaryTarget Property
IContactAttributeValue Interface
BAMultipleDescriptions Property
IsSearchable Property
IsSortable Property
IDispositionCodeValue Interface
Initialize Method
IsDefault Property
IsSelected Property
Release Method
IDispositionCodeValueNone Interface
Genesyslab.Desktop.Modules.Core.Model.Configuration Namespace
IConfigurationHelper Interface
GetBoolean Method (value)
State Enumeration
Genesyslab.Desktop.Modules.Core.Model.Interactions Namespace
DispositionCodeUserEvent Class
DispositionCodeUserEvent Constructor
UserEventKey Field
ICase Interface
CaseId Property
ChildInteractions Property
FormattedObject Property
Initialize Method
Interactions Property
IsInitialized Property
MainInteraction Property
Release Method
UserData Property
IDispositionCode Interface
CodeKeyName Property
IsMandatory Property
IsReadOnlyOnIdle Property
Label Property
ListOfDispositionCodeValue Property
SelectedDispositionCodeValue Property
UseAttachedData Property
UseConnectionId Property
IInteraction Interface
Agent Property
AttachedDataInformation Property
CaseId Property
ChildInteractions Property
ContextualConfigManager Property
DispositionCode Property
Duration Property
EntrepriseInteractionCurrent Property
EntrepriseInteractions Property
EntrepriseLastInteractionEvent Property
FormattedObject Property
GetAllAttachedData Method
GetAttachedData Method (key)
HasChildInteraction Property
Initialize Method
InteractionEvent Event
InteractionId Property
IsChildInteraction Property
IsInitialized Property
Media Property
OnInteractionEvent Method (interactionEnvelope)
ParentInteraction Property
ParentInteractionId Property
Release Method
RemoveAttachedData Method (key)
SetAttachedData Method (key, value)
StartDate Property
Update Method (interactionEnvelope)
UserData Property
IInteractionEmail Interface
Message Property
Subject Property
IInteractionIM Interface
Device Property
HasRung Property
IsAccepted Property
IsIdle Property
IsItPossibleToAlternate Property
IsItPossibleToCompleteConference Property
IsItPossibleToCompleteTransfer Property
IsItPossibleToHoldCall Property
IsItPossibleToInitConference Property
IsItPossibleToInitTransfer Property
IsItPossibleToMakeCall Property
IsItPossibleToMarkDone Property
IsItPossibleToReconnect Property
IsItPossibleToReleaseIM Property
IsItPossibleToRetrieveCall Property
IsItPossibleToSingleStepConference Property
IsItPossibleToSingleStepTransfer Property
IsOwner Method (nickName)
Owner Property
State Property
IInteractionManager Interface
CaseClosed Event
CaseCreated Event
Cases Property
CloseCase Method (caseId)
CloseInteraction Method (interactionId)
GetCaseById Method (caseId)
GetInteractionByEntrepriseId Method (entrepriseInteractionId)
GetInteractionById Method (interactionId)
Initialize Method (entrepriseService)
InteractionClosed Event
InteractionCreated Event
InteractionEvent Event
Interactions Property
IsInitialized Property
Register Method (media)
Release Method
Unregister Method (media)
IInteractionVoice Interface
Device Property
HasAnotherChildInteractionNonIdle Method
IsIdle Property
IsItPossibleToAlternate Property
IsItPossibleToAnswerCall Property
IsItPossibleToCompleteConference Property
IsItPossibleToCompleteTransfer Property
IsItPossibleToConsultCall Property
IsItPossibleToHoldCall Property
IsItPossibleToInitConference Property
IsItPossibleToInitiateIM Property
IsItPossibleToInitTransfer Property
IsItPossibleToMakeCall Property
IsItPossibleToMarkDone Property
IsItPossibleToMuteOff Property
IsItPossibleToMuteOn Property
IsItPossibleToMuteTransfer Property
IsItPossibleToOneStepTransfer Property
IsItPossibleToReconnect Property
IsItPossibleToRecordSIPCall Property
IsItPossibleToRedirectCall Property
IsItPossibleToRejectCall Property
IsItPossibleToReleaseCall Property
IsItPossibleToRetrieveCall Property
IsItPossibleToSendDTMF Property
IsItPossibleToSingleStepConference Property
IsItPossibleToSingleStepTransfer Property
IsItPossibleToStopRecordSIPCall Property
IsSIPCallMonitored Property
Parties Property
PhoneNumber Property
State Property
TConnectionId Property
UpdateActionPossibles Method (forceComputePossible)
IMParty Class
IMParty Constructor
Interaction Property
IsItPossibleToAll Property
IsItPossibleToDeleteFromConference Property
IsItPossibleToListenDisconnect Property
IsItPossibleToListenReconnect Property
Name Property
OnPropertyChanged Method (propertyName)
PartyType Property
PropertyChanged Event
InteractionEventArgs Class
InteractionEventArgs Constructor (interaction)
ESDKInteraction Property
InteractionUserData Class
InteractionUserData Constructor
ContactAttribute Field
ContactId Field
ContactInteractionUCSId Field
ContactObject Field
IWAttachedDataInformation Field
Party Class
Party Constructor
Interaction Property
IsItPossibleToAll Property
IsItPossibleToDeleteFromConference Property
IsItPossibleToListenDisconnect Property
IsItPossibleToListenReconnect Property
Name Property
OnPropertyChanged Method (propertyName)
PartyType Property
PropertyChanged Event
Genesyslab.Desktop.Modules.Core.Model.RoutingBase Namespace
GAD_RoutingBasedUserData Class
GAD_RoutingBasedUserData Constructor
EmployeeId Field
TargetId Field
TargetType Field
GAD_RoutingBasedVoiceUserData Class
GAD_RoutingBasedVoiceUserData Constructor
Location Field
IRoutingBased Interface
Name Property
RequestToDo Method (action, target, parameters)
IRoutingBasedInteractionVoice Interface
IRoutingBasedManager Interface
RequestToDo Method (request, target, parameters)
Subscribe Method (type, routingBase)
Unsubscribe Method (type, routingBase)
IRoutingBasedMediaVoice Interface
IRoutingBasedTargetObject Interface
AlertSection Property
Destination Property
ObjectApplyRequest Property
OwnerId Property
TargetId Property
TargetValue Property
IRoutingBasedVoice Interface
RoutingBasedAction Enumeration
RoutingBasedKey Class
RoutingBasedKey Constructor
AlertSection Field
CommandParameter Field
Destination Field
OwnerId Field
SharedInformation Field
TargetId Field
TargetValue Field
RoutingBasedTarget Enumeration
RoutingBasedTargetObject Class
RoutingBasedTargetObject Constructor
AlertSection Property
Destination Property
ObjectApplyRequest Property
OwnerId Property
TargetId Property
TargetValue Property
RoutingBasedUserData Class
RoutingBasedUserData Constructor
EmployeeId Field
RequestType Field
TargetId Field
TargetType Field
RoutingBasedVoiceUserData Class
RoutingBasedVoiceUserData Constructor
Location Field
Genesyslab.Desktop.Modules.Core.SDK.Configurations Namespace
IConfigurationService Interface
ApplicationIsInitialized Property
ApplicationName Property
ConfigServerHost Property
ConfigServerPort Property
ConfigServerProtocol Property
ConfigService Property
Connect Method
ConnectedApplications Property
Disconnect Method
IsConnected Property
MyApplication Property
Password Property
ReadableConnectedApplications Property
TraceConfiguredConnections Method
URL Property
UserName Property
Genesyslab.Desktop.Modules.Core.SDK.Contact Namespace
IContactService Interface
IsConnected Property
IsIndexContactEnabled Property
IsIndexEnabled Property
IsIndexInteractionEnabled Property
UCSApp Property
UCSClientName Property
UCSHost Property
UCSName Property
UCSPort Property
Genesyslab.Desktop.Modules.Core.SDK.Presence Namespace
AgentGroupPresenceMethodDelegate Delegate
AgentPresenceMethodDelegate Delegate
IPresenceService Interface
GetAgentGroupStatus Method (agentGroupName, tenantName, tenantPwd)
GetAgentStatus Method (employeeId, tenantName, tenantPwd)
GetQueueStatus Method (queueName, tenantName, tenantPwd)
GetRoutingPointStatus Method (routingPointName, tenantName, tenantPwd)
IsAvailable Property
PamService Property
QueuePresenceStatisticText Property
RoutingPointPresenceStatisticText Property
StatServerChannel Property
SubscribeAgentGroupStatus Method (agentGroupName, tenantName, tenantPwd, agpmd)
SubscribeAgentStatus Method (employeeId, tenantName, tenantPwd, apmd)
SubscribeQueueStatus Method (queueName, tenantName, tenantPwd, qpmd)
SubscribeRoutingPointStatus Method (routingPointName, tenantName, tenantPwd, rpmd)
UnsubscibeQueueStatus Method (queueName)
UnsubscribeAgentGroupStatus Method (agentGroupName, tenantName)
UnsubscribeAgentStatus Method (employeeId, tenantName)
UnsubscribeRoutingPointStatus Method (routingPointName)
ObjectStatisticPresence Class
ObjectStatisticPresence Constructor
StatisticStatus Property
StatisticValue Property
ObjectStatisticPresenceStatus Enumeration
ObjStatPresenceMethodDelegate Delegate
OptionName Class
OptionName Constructor
PresenceEvaluatePresence Field
PresenceOptions Class
CreateInstance Method (configManager)
Default Property
EvaluatePresence Property
queuePresenceStatisticErrorLevel Property
queuePresenceStatisticName Property
queuePresenceStatisticText Property
queuePresenceStatisticWarningLevel Property
routingPointPresenceStatisticErrorLevel Property
routingPointPresenceStatisticName Property
routingPointPresenceStatisticText Property
routingPointPresenceStatisticWarningLevel Property
PresenceService Class
PresenceService Constructor (container, logger, configService)
ChannelEvent Method (channel)
DoubleValue Method (str)
EvaluateStatus Method (dblValue, warningLevel, errorLevel)
Finalize Method
GetAgentGroupStatus Method (agentGroupName, tenantName, tenantPwd)
GetAgentStatus Method (employeeId, tenantName, tenantPwd)
GetQueueStatus Method (queueName, tenantName, tenantPwd)
GetRoutingPointStatus Method (routingPointName, tenantName, tenantPwd)
GetStatObject Method (statName, objName, tenantName, tenantPwd, sot, warningLevel, errorLevel)
IsAvailable Property
PamService Property
QueuePresenceStatisticText Property
ReadConfig Method
ReadOption Method (section, optionName)
RoutingPointPresenceStatisticText Property
StatServerChannel Property
StatServerConnectionEnded Event
StatServerConnectionOpened Event
SubscribeAgentGroupStatus Method (agentGroupName, tenantName, tenantPwd, agpmd)
SubscribeAgentStatus Method (employeeId, tenantName, tenantPwd, apmd)
SubscribeQueueStatus Method (queueName, tenantName, tenantPwd, qpmd)
SubscribeRoutingPointStatus Method (routingPointName, tenantName, tenantPwd, rpmd)
SubscribeStatObject Method (statName, objName, tenantName, tenantPwd, sot, ospmd)
UnsubscibeQueueStatus Method (queueName)
UnsubscribeAgentGroupStatus Method (agentGroupName, tenantName)
UnsubscribeAgentStatus Method (employeeId, tenantName)
UnsubscribeRoutingPointStatus Method (routingPointName)
UnsubscribeStatObject Method (objName)
WarningDirection Enumeration
Genesyslab.Desktop.Modules.Core.SDK.Protocol Namespace
IProtocolManagerService Interface
ConfigureWarmStandBy Method (protocolConfiguration, server)
GetProtocol Method (name)
GetTLSConfiguration Method (name)
Receiver Property
Register Method (protocolConfiguration, server)
Unregister Method (name)
UseTLS Method (name)
Genesyslab.Desktop.Modules.Core.SDK.StatServers Namespace
CustomStat Class
CustomStat Constructor (tenant, objectId, objectType, statPeriod, statFilter, statTimeRange, statTimeRange2)
GetStatEx Method (frequency, category, statSubject)
OpenStatEx Method (notificationMode, frequency, category, statSubject)
GenericStat Class
GenericStat Constructor
GenericStat Constructor (tenantName, tenantPassword, objectId, statName, objectType, statPeriod, statFilter, statTimeRange, statTimeRange2)
GenericStat Constructor (tenantName, tenantPassword, objectId, statName, objectType, statPeriod, statFilter, statTimeRange, statTimeRange2)
IStatServerService Interface
Close Method
CloseStat Method (stat)
Dispose Method
Filters Property
GetAgentFromPlace Method (placeName, tenantName, tenantPassword)
GetPlaceFromAgent Method (agentId, tenantName, tenantPassword)
GetStat Method (stat)
IsStarted Property
OpenStat Method (stat, interval, frequency)
StatClientName Property
StatEventInfo Event
StatisticClosed Event
StatisticError Event
StatisticInvalid Event
StatisticOpened Event
Statistics Property
StatisticValid Event
StatServerApplication Property
StatServerConfig Property
StatServerConnectionEnded Event
StatServerConnectionReopened Event
StatServerHost Property
StatServerName Property
StatServerPort Property
TimeProfiles Property
TimeRanges Property
Stat Class
Stat Constructor
Stat Constructor
Stat Constructor (objectId, statPeriod, statFilter, statTimeRange, statTimeRange2)
Stat Constructor (objectId, statName, statPeriod, statFilter, statTimeRange, statTimeRange2)
CloseStat Method
Dispose Method
Dispose Method
Dispose Method (disposing)
FormatStatisticValue Method (eventInfo)
GetStat Method
IsOpened Property
ObjectName Property
OpenStat Method (notificationMode, frequency)
ReferenceId Property
RefreshTime Property
StatId Property
StatisticFilter Property
StatisticPeriod Property
StatisticTimeRange Property
StatisticTimeRange2 Property
StatObjectType Property
StatValueFormat Property
StatErrorEventArgs Class
StatErrorEventArgs Constructor (statId, errorMessage)
ErrorMessage Property
StatId Property
StatisticDescription Class
StatisticDescription Constructor
category Field
objectTypes Field
statValueFormat Field
subject Field
StatisticValueFormat Enumeration
StatOpenedEventArgs Class
StatOpenedEventArgs Constructor (statId, referenceId)
ReferenceId Property
StatId Property
StatServerObjectConversion Class
GetAssociatedStatObjectType Method (str)
GetStatValueFormat Method (category)
GetStringForStatObjectType Method (objectType)
Genesyslab.Desktop.Modules.Core.Sounds Namespace
IJukebox Interface
CreateSong Method (configString)
PlaySong Method
PlaySong Method (song)
PlaySong Method (song, doNotPlayIfAlreadyExist)
PlaySong Method (configString)
PlaySong Method (configString, doNotPlayIfAlreadyExist)
Songs Property
ISong Interface
Duration Property
IsPaused Property
IsPlaying Property
Pause Method
Play Method
Priority Property
Resume Method
SongFile Property
Stop Method
StopCallback Property
ToString Method
Genesyslab.Desktop.Modules.Core.Trace Namespace
ILoggerManager Interface
GetLogger Method (name)
LogFilePath Property
UpdateLog Method
Genesyslab.Desktop.Modules.Core.Utils Namespace
ISecondTimer Interface
Register Method (handler)
Unregister Method (handler)
Genesyslab.Desktop.Modules.Windows.DisplayFormat Namespace
IFormattedDisplayLabel Interface
IFormattedDisplayWindow Interface
Title Property
TitleKey Property
Genesyslab.Desktop.Modules.Windows.Event Namespace
ActionGenericContainerView Class
ActionGenericContainerView Constructor
ActivateThisPanel Field
OrientationPanelRight Field
SharedInformation Field
ShowHidePanelRight Field
WindowRestored Field
ActionGenericInteraction Class
ActionGenericInteraction Constructor
Remove Field
ActivatedEvent Class
ActivatedEvent Constructor
Active Property
Finalize Method
OnPropertyChanged Method (info)
PropertyChanged Event
Source Property
Target Property
ActivatedViewEvent Class
ActivatedViewEvent Constructor
GeneralAction Class
GeneralAction Constructor
CloseWindow Field
InteractionCreated Field
InteractionDeleted Field
InteractionUpdated Field
ObjectCreated Field
ObjectDeleted Field
ObjectUpdated Field
ObjectUpdatedButNoSaved Field
GenericAction Class
GenericAction Constructor
Action Property
Finalize Method
OnPropertyChanged Method (info)
Parameters Property
PropertyChanged Event
GenericContainerView Class
GenericContainerView Constructor
ContainerView Field
SystemTrayContextMenu Field
ToasterView Field
GenericEvent Class
GenericEvent Constructor
Action Property
ContainsAction Method (action)
Context Property
Finalize Method
OnPropertyChanged Method (info)
PropertyChanged Event
SourceId Property
Target Property
TargetId Property
GenericViewEvent Class
GenericViewEvent Constructor
IViewEventManager Interface
Publish Method (payload)
Subscribe Method (action)
Unsubscribe Method (subscriber)
ObjectType Class
ObjectType Constructor
Agent Field
AgentGroup Field
Contact Field
Queue Field
RoutingPoint Field
Skill Field
PositionOrientation Class
PositionOrientation Constructor
PositionOrientation Constructor (positionOrientation)
PositionOrientation Constructor (OrientationActual, Col1, Col2, Row1, Row2)
Col1 Field
Col2 Field
OrientationActual Field
Row1 Field
Row2 Field
Genesyslab.Desktop.Modules.Windows.ExceptionAnalyze Namespace
IProtocolExceptionAnalyzer Interface
Genesyslab.Desktop.Modules.Windows.Interactions Namespace
ConsultHeaderView Class
ConsultHeaderView Constructor (container)
Context Property
Create Method
Destroy Method
Finalize Method
InitializeComponent Method
Model Property
RegionManager Property
ConsultView Class
ConsultView Constructor (container, viewManager, casePresentationModel, eventAggregator)
ActionEventHandler Method (EventObject)
Context Property
Create Method
Destroy Method
InitializeComponent Method
IsInformationViewVisible Property
Model Property
OnPropertyChanged Method (name)
PanelOrientation Property
PropertyChanged Event
RegionManager Property
VisibilityInformation Property
ICallView Interface
Model Property
ICallViewModel Interface
AddVideoCommand Property
Agent Property
AlternateCallCommand Property
AnswerCallCommand Property
CloseInteractionCommand Property
CompleteConferenceCommand Property
CompleteTransferCommand Property
DeleteFromConferenceCommand Property
HoldCallCommand Property
Interaction Property
InteractionState Property
ListenDisconnectCommand Property
ListenReconnectCommand Property
Load Method
MuteOffCommand Property
MuteOnCommand Property
ReconnectCallCommand Property
RecordSIPCallCommand Property
ReleaseCallCommand Property
RemoveVideoCommand Property
ResumeCommand Property
RetrieveCallCommand Property
SendDTMFCommand Property
StopRecordSIPCallCommand Property
Unload Method
Update Event
ICaseHeaderView Interface
Model Property
ICaseView Interface
Model Property
ICaseViewModel Interface
Case Property
CaseDataViewModel Property
CloseCase Method
IsCaseError Property
IsSharedInformation Property
LastAlertErrorViewModel Property
Load Method
SharedInformation Method
Unload Method
IConsultHeaderView Interface
Model Property
IConsultView Interface
Model Property
IConsultViewModel Interface
CaseDataViewModel Property
CloseCase Method
Header Property
Interaction Property
IsConsultError Property
IsSharedInformation Property
LastAlertErrorViewModel Property
SharedInformation Method
IEmailView Interface
IEmailViewModel Interface
IInteractionsWindow Interface
Model Property
ShowView Method
IInteractionsWindowController Interface
InteractionsWindowList Property
IInteractionsWindowViewModel Interface
Agent Property
CanClose Method
CaseControllerByCaseId Property
ConsultControllerByConsultInteractionId Property
GetCaseControllerByCaseId Method (caseId)
GetConsultControllerByConsultInteractionId Method (consultInteractionId)
HasCaseId Method (caseId)
HasConsultInteractionId Method (consultInteractionId)
IsInternalCommunicationWindows Property
Uid Property
IInteractionView Interface
Model Property
IInteractionViewModel Interface
Agent Property
CloseInteractionCommand Property
Interaction Property
Load Method
Unload Method
IInteractionVoiceView Interface
IInteractionVoiceViewModel Interface
INotepadView Interface
Model Property
INotepadViewModel Interface
Context Property
Header Property
Interaction Property
IsDirty Property
IsEnabled Property
IsReadOnly Property
Load Method
Save Method (saveImmediately)
Text Property
Unload Method
Genesyslab.Desktop.Modules.Windows.IWMessageBox Namespace
IIWMessageBoxView Interface
MessageBoxChildWindow Method (title, message, buttons, icon)
Model Property
Result Property
IIWMessageBoxViewModel Interface
Context Property
IWMessageBoxButtons Enumeration
IWMessageBoxResult Enumeration
IWMessageBoxView Class
IWMessageBoxView Constructor (container, viewManager, log, viewModel, aggregator)
Context Property
Create Method
Destroy Method
IconMessage Property
InitializeComponent Method
MessageBoxChildWindow Method (title, message, buttons, icon)
Model Property
OnMessageBoxClosed Event
OnPropertyChanged Method (name)
PropertyChanged Event
RegionManager Property
Result Property
Show Method
Show Method (container, viewManager, parent, message, buttons, icon)
Show Method (container, viewManager, parent, title, message, buttons, icon)
Show Method (message, buttons, icon)
Show Method (message, title, buttons, icon)
TextMessage Property
IWMessageBoxView.MessageBoxClosedDelegate Delegate
IWMessageBoxViewModel Class
IWMessageBoxViewModel Constructor
Context Property
PropertyChanged Event
MessageBoxIcon Enumeration
MessageBoxIconConverter Class
MessageBoxIconConverter Constructor
Convert Method (value, targetType, parameter, culture)
ConvertBack Method (value, targetType, parameter, culture)
Genesyslab.Desktop.Modules.Windows.Update Namespace
IUpdateManager Interface
CheckAndUpdate Method
CheckAndUpdate Method
CheckAndUpdate Method (autoUpdate, askShutdown, acknowledgeDialog)
Genesyslab.Desktop.Modules.Windows.Views.Common.CaseDataView Namespace
CaseData Class
CaseData Constructor
DataValue Property
DisplayName Property
IsAttachedData Property
Key Property
OnPropertyChanged Method (propertyName)
PropertyChanged Event
Tag Property
Visibility Property
CaseDataKeys Class
ConsultCallKey Field
ICaseDataView Interface
Model Property
ICaseDataViewModel Interface
Header Property
Interaction Property
ListOfCaseData Property
ListOfHistory Property
Load Method
Unload Method
Genesyslab.Desktop.Modules.Windows.Views.Common.Help Namespace
IAboutViewModel Interface
DeploymentVersion Property
Version Property
IAboutWindow Interface
Model Property
IHelpController Interface
ShowAboutCommand Property
ShowHelpCommand Property
Genesyslab.Desktop.Modules.Windows.Views.Common.StaticCaseData Namespace
IStaticCaseDataView Interface
Model Property
IStaticCaseDataViewModel Interface
CaseId Property
DispositionCodeLabel Property
FrameColor Property
Header Property
ListOfCaseData Property
ListOfDispositionCode Property
Load Method
Unload Method
UserData Property
StaticCaseDataView Class
StaticCaseDataView Constructor (viewModel)
Context Property
Create Method
Destroy Method
InitializeComponent Method
Model Property
RegionManager Property
Genesyslab.Desktop.Modules.Windows.Views.Error Namespace
IErrorView Interface
Model Property
IErrorViewModel Interface
AlertManager Property
AlertSection Property
CloseAlertCommand Property
CountItem Property
Height Property
IsClosedAlert Property
IsNotOnlyAlertInformation Property
Load Method
Section Property
Unload Method
Width Property
Genesyslab.Desktop.Modules.Windows.Views.Error.Last Namespace
ILastAlertErrorView Interface
Model Property
ILastAlertErrorViewModel Interface
HasLastAlert Property
IsAlertInformation Property
LastAlert Property
Genesyslab.Desktop.Modules.Windows.Views.Interactions Namespace
ICaseController Interface
AddInteraction Method (interaction, childInteraction)
CaseDataPresentationModel Property
CaseView Property
InteractionIds Property
RemoveInteraction Method (interaction, childInteraction)
IConsultController Interface
AddInteraction Method (interaction, childInteraction)
CaseDataPresentationModel Property
ConsultView Property
InteractionIds Property
RemoveInteraction Method (interaction, childInteraction)
Genesyslab.Desktop.Modules.Windows.Views.Interactions.CaseView.DispositionCodeView Namespace
DispositionCodeAlert Class
DispositionCodeAlert Constructor
ExpandView Property
InteractionId Property
DispositionCodeEvent Class
DispositionCodeEvent Constructor
IDispositionCodeAlert Interface
ExpandView Property
InteractionId Property
IDispositionCodeView Interface
Model Property
IDispositionCodeViewModel Interface
Header Property
Interaction Property
Load Method
Unload Method
Genesyslab.Desktop.Modules.Windows.Views.Interactions.CaseView.MediaView.InteractionIMView Namespace
IInteractionIMView Interface
Model Property
IInteractionIMViewModel Interface
InteractionIMView Class
InteractionIMView Constructor (viewModel, log, viewManager)
Context Property
Create Method
Destroy Method
InitializeComponent Method
Model Property
RegionManager Property
Genesyslab.Desktop.Modules.Windows.Views.Interactions.CaseView.MediaView.InteractionIMView.IMCallView Namespace
IIMCallView Interface
Model Property
IIMCallViewModel Interface
AlternateCallCommand Property
CloseInteractionCommand Property
CompleteConferenceCommand Property
CompleteTransferCommand Property
HoldCallCommand Property
Interaction Property
InteractionState Property
Load Method
Messages Property
ReconnectCallCommand Property
ReleaseIMCommand Property
RetrieveCallCommand Property
SendMessage Method (message)
Unload Method
IMCallView Class
IMCallView Constructor (viewModel, container)
Context Property
Create Method
Destroy Method
InitializeComponent Method
Model Property
RegionManager Property
Genesyslab.Desktop.Modules.Windows.Views.Interactions.CaseView.MediaView.InteractionIMView.IMCallView.Message Namespace
IIMMessage Interface
Content Property
ContentType Property
Date Property
Party Property
Type Property
IIMMessageParty Interface
NickName Property
PartyType Property
IMMessageType Enumeration
IMPartyType Enumeration
Genesyslab.Desktop.Modules.Windows.Views.Login Namespace
ILoginController Interface
ConnectToConfigServer Method
IsReady Property
LogOnMedias Method
PromptChangePlace Method
PromptLogin Method
Genesyslab.Desktop.Modules.Windows.Views.Login.MainLogin Namespace
ConnectionAlert Class
ConnectionAlert Constructor
ExpandConnectionInformation Property
ConnectionEvent Class
ConnectionEvent Constructor
IConnectionAlert Interface
ExpandConnectionInformation Property
IMainLoginView Interface
Model Property
IMainLoginViewModel Interface
Agent Property
CancelConnectionCommand Property
ConfigurationService Property
ConnectCommand Property
DisplayRecentPlace Property
KeepRecentPlace Property
PossibleConfigServerHosts Property
PossibleConfigServerPorts Property
PossibleConfigServers Property
Version Property
Genesyslab.Desktop.Modules.Windows.Views.Login.Page2 Namespace
CallerChangePlace Enumeration
IPagePlaceView Interface
Model Property
IPagePlaceViewModel Interface
Caller Property
CancelPlaceCommand Property
ChangeLoginAccount Property
ChangePlaceCommand Property
Init Method
IsEnabledPlace Property
IsLoginCaller Property
IsPlaceValid Property
Place Property
PlaceAutoCompletion Property
Version Property
Genesyslab.Desktop.Modules.Windows.Views.Login.Page2.MediaParam Namespace
MediaParamView Class
MediaParamView Constructor
InitializeComponent Method
VoiceParamView Class
VoiceParamView Constructor
AutoCompleteProvider Property
AutoCompleteProviderProperty Field
InitializeComponent Method
Genesyslab.Desktop.Modules.Windows.Views.Toaster Namespace
IToasterController Interface
RemoveToaster Method (toasterWindow)
ToasterPresenterList Property
IToasterViewModel Interface
AcceptInteractionCommand Property
AcceptInteractionIM Method
AcceptPreviewInteractionCommand Property
ApplicationCore Property
CaseDataPresentationModel Property
DeclineInteractionCommand Property
DeclinePreviewInteractionCommand Property
Interaction Property
RejectInteractionIMCommand Property
IToasterWindow Interface
Model Property
Genesyslab.Desktop.Modules.Windows.Views.Toolbar Namespace
ActionCodeType Enumeration
IAgentStateCommandItem Interface
ActionCode Property
ActionCodeType Property
Command Property
Image Property
IsEnabled Property
Label Property
LanguageKey Property
Name Property
ShortcutKey Property
IAgentStateCommandManager Interface
GetAgentStateCommand Method (readyCommand, notReady, afterCallWorkCommand, dndCommand, logOnCommand, logOffCommand)
IAgentStateItem Interface
ImageSource Property
ImageSources Property
ImageToolTipSource Property
ImageToolTipSources Property
Label Property
StateDuration Property
IApplicationCore Interface
ActionCodeItemList Property
Agent Property
AgentLogOffCommand Property
AgentLogOnCommand Property
AgentStateItem Property
AgentStatusDndCommand Property
AgentStatusNotReadyAfterCallWorkCommand Property
AgentStatusNotReadyCommand Property
AgentStatusReadyCommand Property
ChangeLanguageCommand Property
ChangePlaceCommand Property
ChangeThemeCommand Property
ClickOnceUpdateCommand Property
CloseApplicationCommand Property
GadgetIsTopmost Property
InvokeTuningWizardCommand Property
IsEnabledChangePlace Property
IsUpgradable Property
MediaItemsTooltip Property
ShowAgentStateDock Property
ShowGadget Property
SystrayIconToolTip Property
TestAlertCommand Property
ThemeManager Property
ToolbarIsTopmost Property
IGadgetWindow Interface
HideGadget Method
IsGadgetVisible Property
Model Property
ShowGadget Method
IMediaItem Interface
ImageSource Property
ImageSourceStatus Property
Media Property
Name Property
StatusLabel Property
ISystemTrayContextMenu Interface
HideSystemTray Method
IsSystemTrayVisible Property
Model Property
NotifyIcon Property
NotifyIconNewInteractions Property
ShowSystemTray Method
IToolbarViewModel Interface
ApplicationCore Property
IToolbarWindow Interface
Model Property
Genesyslab.Desktop.Modules.Windows.Views.Toolbar.AlertMessage Namespace
IAlertMessageView Interface
Model Property
IAlertMessageViewModel Interface
AlertManager Property
LastAlert Property
Genesyslab.Desktop.Modules.Windows.Views.Toolbar.MyWorkplace Namespace
IMyWorkplaceButtonView Interface
Model Property
IMyWorkplaceView Interface
Model Property
IMyWorkplaceViewModel Interface
ApplicationViewModel Property
MyWorkplaceButtonViewEvent Class
MyWorkplaceButtonViewEvent Constructor
Genesyslab.Desktop.Modules.Windows.Views.Toolbar.MyWorkplace.PlaceStatus Namespace
IMediaStatusItem Interface
DndLabel Property
Forward Property
ImageSource Property
ImageSourceStatus Property
IsCapableForward Property
IsPossibleLogOff Property
IsPossibleLogOn Property
Media Property
Name Property
StatusLabel Property
IPlaceStatusMenuView Interface
IPlaceStatusView Interface
Model Property
IPlaceStatusViewModel Interface
Agent Property
Header Property
MediaLogOffCommand Property
MediaLogOnCommand Property
MediaStatusDndOffCommand Property
MediaStatusDndOnCommand Property
MediaStatusItemList Property
MediaStatusNotReadyActionCodeCommand Property
MediaStatusNotReadyAfterCallWorkCommand Property
MediaStatusNotReadyCommand Property
MediaStatusReadyCommand Property
SetContextMenu Method (contextMenu, parameter)
SetForwardContextMenu Method (contextMenu, parameter)
Genesyslab.Desktop.Modules.Windows.Views.Toolbar.MyWorkplace.PlaceStatus.Forward Namespace
ICancelForwardView Interface
Model Property
ICancelForwardViewModel Interface
ApplyCommand Property
CancelCommand Property
Label Property
MediaVoice Property
IForwardView Interface
Model Property
IForwardViewModel Interface
ApplyCommand Property
CancelCommand Property
Destination Property
Label Property
MediaVoice Property
Genesyslab.Desktop.Modules.Windows.Views.Update Namespace
IUpdateProgressBarWindow Interface
Model Property
UpdateProgressBarWindow Class
UpdateProgressBarWindow Constructor (container)
Context Property
Create Method
Destroy Method
InitializeComponent Method
Model Property
Genesyslab.Desktop.WPFCommon Namespace
HotkeyAlreadyInUseException Class
HotkeyAlreadyInUseException Constructor
HotkeyEventArg Class
HotkeyEventArg Constructor (keyGesture, hotkeyIndex)
HotkeyIndex Property
KeyGesture Property
HotkeyHelper Class
HotkeyHelper Constructor
Finalize Method
HotkeyPressed Event
RegisterHotkey Method (hotkey)
UnRegisterHotkey Method (hotkey)
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