Interaction Workspace 8.0.0 .NET Developer's Guide and API Reference
IPresenceService Interface
NamespacesGenesyslab.Desktop.Modules.Core.SDK.PresenceIPresenceService
The interface for the PresenceService class.
Declaration Syntax
C#Visual BasicVisual C++
public interface IPresenceService
Public Interface IPresenceService
public interface class IPresenceService
Members
All MembersMethodsProperties



IconMemberDescription
GetAgentGroupStatus(String, String, String)
Gets the current status of the agent.

GetAgentStatus(String, String, String)
Gets the current status of the agent.

GetQueueStatus(String, String, String)
Gets the current status of the queue.

GetRoutingPointStatus(String, String, String)
Get the current status of the routing point.

IsAvailable
Gets a value indicating whether the Presence service is available.

PamService
Gets the Presence service on the Enterprise SDK side.

QueuePresenceStatisticText
The text displayed next to statistic value for queue presence.

RoutingPointPresenceStatisticText
The text displayed next to statistic value for routing point presence.

StatServerChannel
Gets the statistic server channel.

SubscribeAgentGroupStatus(String, String, String, AgentGroupPresenceMethodDelegate)
Register for presence updates for the agent group.

SubscribeAgentStatus(String, String, String, AgentPresenceMethodDelegate)
Register for presence updates for the agent.

SubscribeQueueStatus(String, String, String, ObjStatPresenceMethodDelegate)
Register for presence updates for the queue.

SubscribeRoutingPointStatus(String, String, String, ObjStatPresenceMethodDelegate)
Register for presence updates for the routing point.

UnsubscibeQueueStatus(String)
Unregister for presence updates for the queue.

UnsubscribeAgentGroupStatus(String, String)
Unregister for presence updates for the agent group.

UnsubscribeAgentStatus(String, String)
Unregister for presence updates for the agent.

UnsubscribeRoutingPointStatus(String)
Unregister for presence updates for the routing point.

Assembly: Genesyslab.Desktop.Modules.Core (Module: Genesyslab.Desktop.Modules.Core) Version: 8.0.2.15 (8.0.002.15)