CfgEnumeratorValue
objects contain all of the values for all
available enumerators.
Filter Name | Type | Description |
---|---|---|
enumerator_dbid | int |
|
default_value | int |
CFGTrue .
|
dbid | int |
|
name | string |
|
tenant_dbid | int |
|
state | int |
CfgObjectState ). If specified, Configuration Server
will return information only about enumerator values that are currently
in this state.
|
display_name | string |
|
DBID
—
enumeratorDBID
—
CfgEnumerator
to which this value
is allocated. Mandatory. Once specified, cannot be changed.
tenantDBID
—
CfgTenant
to which this enumerator value is allocated. Mandatory. Once
specified, cannot be changed.
name
—
description
—
isDefault
—
CfgFlag
state
—
CfgObjectState
userProperties
—
displayName
—
The Following table specifies predefined CfgEnumeratorValue
objects
(some fields are omitted for simplicity) and ranges for each Enumerator:
DBID | Enumerator | Name | Display name | Is default? | Description |
---|---|---|---|---|---|
100 | 101 | Voice | voice | No | Media Voice |
101 | 101 | Voip | voip | No | Media Voice over IP |
102 | 101 | No | Media EMail | ||
103 | 101 | Vmail | vmail | No | Media Voice Mail |
104 | 101 | Smail | smail | No | Media Scanned Mail |
105 | 101 | Chat | chat | No | Media Chat |
106 | 101 | Video | video | No | Media Video |
107 | 101 | Cobrowsing | cobrowsing | No | Media Cobrowsing |
108 | 101 | Whiteboard | whiteboard | No | Media Whiteboard |
109 | 101 | Appsharing | appsharing | No | Media Application Sharing |
110 | 101 | Webform | webform | No | Media Web Form |
111 | 101 | Workitem | workitem | No | Media Workitem |
112 | 101 | Callback | callback | No | Media Callback |
113 | 101 | Fax | fax | No | Media Fax |
114 | 101 | Imchat | imchat | No | Media IMChat |
115 | 101 | Busevent | busevent | No | Media Business Event |
116 | 101 | Alert | alert | No | Media Alert |
117 | 101 | Sms | sms | No | Media SMS |
118 | 101 | Any | any | Yes | Media Any |
119 | 101 | Auxwork | auxwork | No | Media AuxWork |
200 | 102 | Default | default | Yes | Service Type Default |
300 | 103 | Default | default | Yes | Customer Segment Default |
350 | 104 | Unknown | unknown | Yes | IVR Text To Speech Used Default |
353 | 104 | Unknown | unknown | Yes | IVR Speech Recognition Used Default |
400 | 112 | Inbound | Inbound | No | Interactions received by contact center from outside clients |
401 | 112 | Outbound | Outbound | No | Interactions sent from contact center to external clients |
402 | 112 | Internal | Internal | No | Internal interactions between contact center correspondents |
403 | 113 | InboundNew | Inbound New | No | New incoming email. Starts a new thread |
404 | 113 | InboundCustomerReply | Customer Reply | No | Reply from a customer |
405 | 113 | InboundCollaborationReply | Inbound Collaboration Reply | No | Reply from an external source |
406 | 113 | InboundNDR | NDR | No | Error message sent back to the system by SMTP server chain |
407 | 113 | OutboundNew | Outbound New | No | New message from Contact Center to a customer |
408 | 113 | OutboundReply | Reply | No | Reply from Contact Center to a customer |
409 | 113 | OutboundAcknowledgement | Acknowledgement | No | Ack message sent to customer by Contact Center |
410 | 113 | OutboundAutoResponse | Auto Response | No | Automated reply from Contact Center to a customer |
411 | 113 | OutboundRedirect | Redirect | No | Message redirect to an external resource. No reply expected. |
412 | 113 | OutboundCollaborationInvite | Outbound Collaboration Invite | No | New message to an external resource |
413 | 113 | InternalCollaborationInvite | Internal Collaboration Invite | No | New message to an internal resource |
414 | 113 | InternalCollaborationReply | Internal Collaboration Reply | No | Reply from an internal resource |
415 | 117 | Normal | Normal | No | StopProcessing Reason Normal |
416 | 117 | AutoResponded | Auto Responded | No | StopProcessing Reason Auto Responded |
417 | 117 | Terminated | Terminated | No | StopProcessing Reason Terminated |
418 | 117 | Sent | Sent | No | StopProcessing Reason Sent |
419 | 117 | Forwarded | Forwarded | No | StopProcessing Reason Forwarded |
420 | 117 | Re-directed | Re-directed | No | StopProcessing Reason Re-directed |
421 | 118 | English | English | No | Language English |
422 | 121 | Priority | Priority | No | Interaction Attributes Priority |
423 | 121 | Category | Category | No | Interaction Attributes Category |
424 | 121 | ServiceType | Service Type | No | Interaction Attributes Service Type |
425 | 121 | MediaType | Media Type | No | Interaction Attributes Media Type |
426 | 121 | InteractionType | Interaction Type | No | Interaction Attributes Interaction Type |
427 | 121 | InteractionSubtype | Interaction Subtype | No | Interaction Attributes Interaction Subtype |
428 | 121 | Language | Language | No | Interaction Attributes Language |
429 | 121 | StopProcessing-Reason | StopProcessing Reason | No | Interaction Attributes StopProcessing Reason |
430 | 121 | DispositionCode | Disposition Code | No | Interaction Attributes Disposition Code |
431 | 121 | ReasonCode | Reason Code | No | Interaction Attributes Reason Code |
432 | 122 | FirstName | First Name | No | Contact Attributes First Name |
433 | 122 | LastName | Last Name | No | Contact Attributes Last Name |
434 | 122 | Title | Title | No | Contact Attributes Title |
435 | 122 | EmailAddress | Email Address | No | Contact Attributes E-mail Address |
436 | 122 | PhoneNumber | Phone Number | No | Contact Attributes Phone Number |
437 | 122 | AccountNumber | Account Number | No | Contact Attributes Account Number |
438 | 122 | ContactId | Contact ID | No | Contact Attributes Contact ID |
439 | 122 | CustomerSegment | Customer Segment | No | Contact Attributes Customer Segment |
440 | 122 | PIN | PIN | No | Contact Attributes PIN |
On GUI representation the name ΓÇ£EnumeratorValueΓÇ¥ was replaced on ΓÇ£Attribute ValueΓÇ¥
Note: This XML was created using the Configuration Server 7.5 schema.
<CfgEnumeratorValue> <DBID value="100" /> <enumeratorDBID value="101" /> <tenantDBID value="1" /> <name value="a_value" /> <description value="Description" /> <isDefault value="1" /> <state value="1" /> <displayName value="A Value" /> </CfgEnumeratorValue>