A DN is a communication device that is uniquely identified by a directory number, where customer interactions (for example, telephone calls or e-mails) reside and are handled.
Filter Name | Type | Description |
---|---|---|
dbid | int |
|
tenant_dbid | int |
|
switch_dbid | int |
|
dn_type | int |
CfgDNType ).
If specified, Configuration Server will return information only
about the DNs of this type.
|
place_dbid | int |
|
no_place_dbid | int |
|
group_dbid | int |
|
association | string |
|
state | int |
CfgObjectState ).
If specified, Configuration Server will return information only
about DNs that are currently in this state.
|
dn_number | string |
|
name | string |
alias field in the advanced tab of a DN object in
Configuration Manager.
|
ivr_dbid | int |
CfgIVR ). If
specified, Configuration Server will return information only about
the DN(s) which assigned to IVR Ports (see CfgIVRPort )
of this IVR object.
|
DBID
—
switchDBID
—
Switch
to which this DN belongs. Mandatory. Once specified, cannot
be changed.
tenantDBID
—
Tenant
to which this DN belongs. Read-only (set automatically according
to the current value of tenantDBID
of the switch specified in switchDBID
).
See CfgSwitch
.
type
—
CfgDNType
.
Mandatory. Once specified, cannot be changed.
CFGACDQueue, CFGRoutingPoint, CFGVirtACDQueue, CFGVirtRoutingPoint, CFGExtRoutingPoint,
CFGServiceNumber, CFGRoutingQueue, CFGAccessResource
. (See
comments.)
number
—
CFGDestinationLabel
and CFGAccessResource
.
The uniqueness of CFGAccessResource
is defined by combination
of number and DN type. Once specified, cannot be changed. Please
see the comment regarding the parameter DNRange
in
CfgSwitch
.
association
—
destDNDBIDs
—
CFGRoutingPoint, CFGExtRoutingPoint, CFGServiceNumber,
CFGRoutingQueue
, CFGACDQueue
, CFGVirtACDQueue
,
or CFGVirtRoutingPoint,
and CFGAccessResource
and
shall be set to NULL
for all other values of type
.
When used as an entry in CfgDeltaDN
(see below), it
is a pointer to a list of identifiers of the objects added to the
existing list. The DN for which this list is specified cannot be
added to this list. If DN type is CFGAccessResource
the property must be presented on GUI (Config Manager) with caption “Remote
Resources”.
loginFlag
—
DNLoginID
below). See CfgFlag
.
The value should not be taken into consideration if DN type is CFGAccessResource
.
DNLoginID
—
type
is set to CFGACDPosition
,
CFGExtension
, CFGEAPort
, CFGVoiceMail
,
or CFGMixed
. For type CFGAccessResource
specifies the type of the resource and must be presented on GIU(Configuration Manager)
with caption “Resource Type”
registerAll
—
CFGDRTrue
by default.
See CfgDNRegisterFlag
.
groupDBID
—
DN Group
used in number translation.
trunks
—
type
is set to CFGDestinationLabel
.
routeType
—
CfgRouteType
.
override
—
state
—
CfgObjectState
userProperties
—
name
—
CFGACDQueue, CFGRoutingPoint, CFGVirtualACDQueue, CFGVirtualRoutingPoint,
and
CFGRoutingQueue
.
useOverride
—
override
value shall be used instead of
the number
or name
value for accessing this
DN in certain types of routing. Recommended to be set to CFGTrue
by default.
See CfgFlag
.
switchSpecificType
—
accessNumbers
—
type
is set to CFGExtRoutingPoint
and
CFGAccessResource
. See CfgDNAccessNumber
.
siteDBID
—
Site
(CfgFolder) with which this DN is associated.
contractDBID
—
Cost Contract
(CfgObjectiveTable) with which this DN is associated.
Deletion of DN X will cause the following events set out in the order of arrival:
DNDBIDs
of the place that had
DN X assigned
destDNDBIDs
of all DNs whose
destination DNs included DN X
routeDNDBIDs
of all agent groups
whose route DNs included DN X
routeDNDBIDs
of all place groups
whose route DNs included DN X
DNs
of all DN groups whose DNs
included DN X
routeDNDBIDs
of all DN groups
whose route DNs included DN X
CfgTreatment
objects which had
destDNDBID
field set to DN X
CfgIVRPort
objects which had DNDBID
field
set to DN X
CfgCampaignGroup
which had origDNDBID
field set to DN X
Note: This XML was created using the Configuration Server 7.5 schema.
<CfgDN> <DBID value="102" /> <switchDBID value="102" /> <tenantDBID value="1" /> <type value="1" /> <number value="001" /> <loginFlag value="1" /> <registerAll value="2" /> <groupDBID value="0" /> <trunks value="0" /> <routeType value="1" /> <state value="1" /> <userProperties> <list_pair key="Property"> <str_pair key="key" value="value" /> </list_pair> </userProperties> <useOverride value="2" /> <switchSpecificType value="1" /> <siteDBID value="0" /> <contractDBID value="0" /> </CfgDN>