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Interaction SDK (Web Services) |
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SUMMARY: ATTRIBUTE | METHOD | EVENT | DETAIL: ATTRIBUTE | METHOD | EVENT |
Attribute Summary | |
com.genesyslab.ail.ws.Attachment[] |
srl:attachments The files attached to this standard response. |
String |
srl:body The body text of this standard response. |
String |
srl:categoryId The category identifier of this standard response. |
String |
srl:description The description of this standard response. |
boolean |
srl:hasAttachments true if this standard response has attached files. |
String |
srl:lang The language of this standard response. |
String |
srl:name The standard response name. |
com.genesyslab.ail.ws.ShortAttachment[] |
srl:shortAttachments The short form of the attachment without the data. |
String |
srl:structBody The structured body text of this StandardResponse. Note: Custom field codes are not replaced in the returned text. |
String |
srl:structBodyMimeType Returns the MIME type of the structured body. Complies with rules described in RFC 2046. The text returned by calling getStructuredBody depends on this MIME type. |
String |
srl-category:categoryId The standard response category identifier. |
com.genesyslab.ail.ws.srl.SRLCategoryDTO[] |
srl-category:childCategories The child categories. |
String |
srl-category:description The description of this category. |
String |
srl-category:lang The language of this category. |
long |
srl-category:modifiedDate The modified date of this category (GMT Time). |
String |
srl-category:name The category name. |
int |
srl-category:ownerId The owner ID of this category. |
String |
srl-category:parentCategoryId The parent category identifier. |
String |
srl-category:status The status of this category as a string. Status can be: 'Approved' or 'Not Approved'. |
int |
srl-category:tenantId The tenant ID of this category. |
com.genesyslab.ail.ws.srl.SRLCategoryType |
srl-category:type The type of this category. |
Method Summary | |
com.genesyslab.ail.ws.srl.SRLFormResult[] |
addSRLFavorites Adds standard responses to the favorites of this agent. |
com.genesyslab.ail.ws.srl.SRLCategoriesResponses |
findCategoriesAndResponses Finds the categories and standard responses that belong to a given category and match a given filter. |
com.genesyslab.ail.ws.srl.SRLCategoryDTO[] |
findCategoriesDTO Finds information about the categories and standard responses of the SRL (Standard Response Library). For each category, this information includes the category data and the standard responses belonging to the category. |
com.genesyslab.ail.ws.srl.SRLCategoriesResponses |
findCategoriesResponsesFromRoots Finds The categories and standard responses of the SRL (Standard Response Library) from all CategoryRoots. |
com.genesyslab.ail.ws.srl.StandardResponseDTO[] |
findStandardResponsesDTO Finds information about the standard responses of the SRL (Standard Response Library). |
com.genesyslab.ail.ws.srl.SRLCategoryDTO[] |
getCategoriesDTO Returns information about the given categories of the SRL (Standard Response Library). For each category, in addition to the category data, this method returns data of the standard responses belonging to the category. |
String |
getStandardResponseBody Returns the body text of this standard response with the field codes replaced by their values. |
String |
getStandardResponseBodyCustomFieldCodes Returns the body text of this standard response with the custom field codes replaced by their values. |
com.genesyslab.ail.ws.srl.StandardResponseDTO[] |
getStandardResponsesByCategoryDTO Returns the requested attributes about the standard responses of a category. |
com.genesyslab.ail.ws.srl.StandardResponseDTO[] |
getStandardResponsesDTO Returns the requested attributes for each standard response. |
com.genesyslab.ail.ws.srl.SRLUsernameDTO[] |
getStandardResponsesFavoritesDTO Returns information about the favorite standard responses for each user. |
String |
getStandardResponseStructuredBody Returns the structured body text of this StandardResponse, with all field codes replaced by their values. To determine the type of body returned, test its MIME type by reading srl:structBodyMimeType attribute. Full names are defined as "FirstName + ' ' + LastName". |
String |
getStandardResponseStructuredBodyCustomFieldCodes Returns the structured body text of this StandardResponse, with all field codes replaced by their values. To determine the type of body returned, test its MIME type by reading srl:structBodyMimeType attribute. Full names are defined as FirstName + ' ' + LastName. |
com.genesyslab.ail.ws.srl.SRLFormResult[] |
removeSRLFavorites Removes standard responses from the favorites of this agent. |
void |
responseUsed Notifies the usage of this standard response. |
com.genesyslab.ail.ws.srl.StandardResponseDTO[] |
searchInStandardResponseFavoritesDTO Returns the standard responses that match a given filter. |
Event Summary | |
SRLEvent SRL service event. Report a SRL update. |
Attribute Detail |
Attributes of domain srl |
Type: com.genesyslab.ail.ws.Attachment[]
Type: String
Type: String
Type: String
Type: boolean
Type: String
Type: String
Type: com.genesyslab.ail.ws.ShortAttachment[]
Type: String
Type: String
Attributes of domain srl-category |
Type: String
Type: com.genesyslab.ail.ws.srl.SRLCategoryDTO[]
Type: String
Type: String
Type: long
Type: String
Type: int
Type: String
Type: String
Type: int
Type: com.genesyslab.ail.ws.srl.SRLCategoryType
Method Detail |
com.genesyslab.ail.ws.srl.SRLForm[]
com.genesyslab.ail.ws.srl.SRLFormResult[]
String
com.genesyslab.ail.ws.srl.SRLSearchTemplate
com.genesyslab.ail.ws.srl.SRLCategoriesResponses
String
com.genesyslab.ail.ws.srl.SRLSearchTemplate
String[]
String[]
com.genesyslab.ail.ws.srl.SRLCategoryDTO[]
com.genesyslab.ail.ws.srl.SRLSearchCriteria
com.genesyslab.ail.ws.srl.SRLSearchTemplate
com.genesyslab.ail.ws.srl.SRLCategoriesResponses
String
com.genesyslab.ail.ws.srl.SRLSearchTemplate
String[]
com.genesyslab.ail.ws.srl.StandardResponseDTO[]
String[]
String[]
String[]
com.genesyslab.ail.ws.srl.SRLCategoryDTO[]
String
String
String
String
String
String
String
com.genesyslab.ail.ws.KeyValue[]
String
String
String[]
com.genesyslab.ail.ws.srl.StandardResponseDTO[]
String[]
String[]
com.genesyslab.ail.ws.srl.StandardResponseDTO[]
String[]
String[]
com.genesyslab.ail.ws.srl.SRLUsernameDTO[]
String
String
String
String
String
String
String
com.genesyslab.ail.ws.KeyValue[]
String
com.genesyslab.ail.ws.srl.SRLForm[]
com.genesyslab.ail.ws.srl.SRLFormResult[]
String
String
String
com.genesyslab.ail.ws.srl.SRLResponseType
void
String
com.genesyslab.ail.ws.srl.SRLSearchTemplate
String[]
com.genesyslab.ail.ws.srl.StandardResponseDTO[]
Event Detail |
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Interaction SDK (Web Services) |
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SUMMARY: ATTRIBUTE | METHOD | EVENT | DETAIL: ATTRIBUTE | METHOD | EVENT |