Class Summary |
CustomAttachedData |
This class describes the custom metadata of an interaction attribute value. CustomAttachedData is a set of keys for interaction
attached data. These keys come with preset values, among which the user can chose the value to assign as attached data to
an interaction.
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CustomAttachedDataValue |
This class describes a preset value for a CustomAttachedData. When setting an attached data to an interaction, the user can
chose the value among the CustomAttachedDataValues
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InteractionAttributeMetaData |
This class describes the metadata of an interaction attribute value. InteractionAttributeMetaData is a facility for application
to add new information in interaction for specific purposes. InteractionAttributeMetaDatas are defined in the Configuration
Layer in the Business Attributes/Interaction Attributes enumerator folder.
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InteractionAttributeValue |
This class describes the attribute value for a specific InteractionAttributeMetaData. |
ActionCode |
This class describes an action code. |
AgentGroup |
Describes an agent group. This class associates the list of IDs of the agents that belong to the group with a group name. |
AttachedDataProperty |
This class describes attached data property. |
DnSummaryDTO |
This class describes the DTO data for a DN summary. |
Enumerator |
This class describes the enumerator. |
EnumeratorValue |
This class describes the enumerator value. |
MediaTypeName |
This class gives information about association media name media type. |
PersonSummaryDTO |
Describes the DTO data for a person summary. Summary objects are intended for getting quickly a list of objects without having
to fully download each object.
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PlaceSummaryDTO |
Describes the DTO data for a place summary. Summary objects are intended for getting quickly a list of objects without having
to fully download each object.
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QueueSummaryDTO |
Describes the DTO data for a queue summary. Summary objects are intended for getting quickly a list of objects without having
to fully download each object.
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SkillSummaryDTO |
Describes the DTO data for a skill summary. Summary objects are intended for getting quickly a list of objects without having
to fully download each object.
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Timezone |
Describes a time zone. |
WorkbinSummaryDTO |
Describes the DTO data for a workbin summary. Summary objects are intended for getting quickly a list of objects without having
to fully download each object.
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