After a phone call has been created with createInteraction(...). You must call this method to actually dial the number, if
createInteraction has not already make it.
Marks this chain's active record as processed in OCS. Note: This method does not modify the interaction (if any) associated
with the records of this chain.
Marks this interaction as processed in OCS. Data of active records will also be updated in the OCS database. This action ends
record processing in this interaction.
Extension key that is present when an interaction is multimedia. The value is the name of the media. Typically, an Instant
Messaging interaction on a SIP server is an InteractionVoice vith MEDIA = 'chat'. Not sent.
Moves this interaction into the history of another contact. This is useful if an agent discovers that the interaction has
been assigned to the wrong contact, or that this interaction is duplicated elsewhere in the contact database. This method
allows the agent to merge this interaction into the history of the correct contact, or to similarly merge all interactions
that were mistakenly applied to this contact.
Moves this interaction into the history of another contact. This is useful if an agent discovers that the interaction has
been assigned to the wrong contact, or that this interaction is duplicated elsewhere in the contact database. This method
allows the agent to merge this interaction into the history of the correct contact, or to similarly merge all interactions
that were mistakenly applied to this contact.
Moves this interaction into the history of another contact. This is useful if an agent discovers that the interaction has
been assigned to the wrong contact, or that this interaction is duplicated elsewhere in the contact database. This method
allows the agent to merge this interaction into the history of the correct contact, or to similarly merge all interactions
that were mistakenly applied to this contact.
Moves this interaction into the history of another contact. This is useful if an agent discovers that the interaction has
been assigned to the wrong contact, or that this interaction is duplicated elsewhere in the contact database. This method
allows the agent to merge this interaction into the history of the correct contact, or to similarly merge all interactions
that were mistakenly applied to this contact.
Moves this interaction into the history of another contact. This is useful if an agent discovers that the interaction has
been assigned to the wrong contact, or that this interaction is duplicated elsewhere in the contact database. This method
allows the agent to merge this interaction into the history of the correct contact, or to similarly merge all interactions
that were mistakenly applied to this contact.