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Interaction SDK (Web Services) |
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Class Summary | |
WorkbinDTO | This class describes the DTO data for a worbin. |
WorkbinInteractionDTO | This class describes the DTO data for an interaction stored in a worbin. |
WorkflowQueue | A queue that contains multimedia interactions. Queues are defined in the Configuration Layer. |
WorkflowInteractionInfo | Describes the workflow information of an interaction. You can get this information for history items or workbin interactions. |
Enum Summary | |
WorkbinType | This enum describes the different types of workbins. |
WorkflowStatus | Lists the possible workflow statuses for an interaction. The workflow status corresponds to the interaction status from Interaction Server point of view. This status is available for an history item or a workbin interaction. |
OperationType | This enum describes the possible types of operation performed on a workbin.. |
WorkbinActorType | This enum describes the possible actors that performed an action on the workbin. |
WorkbinOperationType | This enum describes the possible types of operation performed on a workbin.. |
Class Detail |
com.genesyslab.ail.ws.KeyValue[]
String
com.genesyslab.ail.ws.workflow.WorkbinInteractionDTO[]
com.genesyslab.ail.ws.KeyValue[]
String
String
String
String
String
com.genesyslab.ail.ws.workflow.WorkflowStatus
String
String
Enum Detail |
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Interaction SDK (Web Services) |
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