Interaction SDK
(Web Services)

Namespace com.genesyslab.ail.ws.workflow

Class Summary
WorkbinDTO This class describes the DTO data for a worbin.
WorkbinInteractionDTO This class describes the DTO data for an interaction stored in a worbin.
WorkflowQueue A queue that contains multimedia interactions. Queues are defined in the Configuration Layer.
WorkflowInteractionInfo Describes the workflow information of an interaction. You can get this information for history items or workbin interactions.
 

Enum Summary
WorkbinType This enum describes the different types of workbins.
WorkflowStatus Lists the possible workflow statuses for an interaction. The workflow status corresponds to the interaction status from Interaction Server point of view. This status is available for an history item or a workbin interaction.
OperationType This enum describes the possible types of operation performed on a workbin..
WorkbinActorType This enum describes the possible actors that performed an action on the workbin.
WorkbinOperationType This enum describes the possible types of operation performed on a workbin..
 


Interaction SDK
(Web Services)