ID of an agent's default place; null, if the agent has no default place. Refer to the Configuration Layer documentation to
set default places to agents.
The DND status of this DN. Note: Status.ON means here that an DNDOn event has been received on this DN. Status.OFF means that
an DNDOff event has been received on this DN.
The after-call work action applies to those Dns. If this field is null, the after-call work action applies to all DNs associated
with the agent specified in parameter of the afterCallwork() method.
Prevents the current record (and all its chained records) from being dialed by any campaign, because of (for instance) the
contacts request. This action ends record processing in this interaction.
Prevents the current record (and all its chained records) from being dialed by any campaign, because of (for instance) the
contacts request. Note: This method does not modify the interaction (if any) associated with the records of this chain.
Marks the record (and chained records if all_chain is true) as Do Not Call. This method should be used when an agent updates
data of a contact outside of the processing of a campaign (during an inbound call, for example) and is asked by this customer
not to be called again.
When an agent updates data of a contact out of campaign processing (during an inbound call, for example) and is asked by this
customer not to be called again. If an agent of the campaign group is currently handling a record of this contact, that agent
receives a cancel contact event.