Interaction SDK
(Web Services)
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F

FAILED - a member in enum com.genesyslab.ail.ws.interaction.mail.CollaborationStatus
Collaboration was failed.
FAST_BUSY - a member in enum com.genesyslab.ail.ws.routing.RoutingTreatmentType
Fast busy.
FAX - a member in enum com.genesyslab.ail.ws.callback.RecordCallResult
Call result fax.
FAX - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
Call result fax detected.
filename - a field in class com.genesyslab.ail.ws.Attachment
The attachment name.
filename - a field in class com.genesyslab.ail.ws.ShortAttachment
The attachment name.
filter - a field in class com.genesyslab.ail.ws.contact.ContactSearchTemplate
The filter root which defines the search criteria.
filter - a field in class com.genesyslab.ail.ws.event.TopicServiceError
The concerned filter.
filters - a field in class com.genesyslab.ail.ws.event.TopicsEvent
The filters list. Can be null.
FINAL - a member in enum com.genesyslab.ail.ws.callback.RecordCallbackStatus
Status 'final'.
findCategoriesAndResponses - a method in service SRLService
Finds the categories and standard responses that belong to a given category and match a given filter.
findCategoriesDTO - a method in service SRLService
Finds information about the categories and standard responses of the SRL (Standard Response Library). For each category, this information includes the category data and the standard responses belonging to the category.
findCategoriesResponsesFromRoots - a method in service SRLService
Finds The categories and standard responses of the SRL (Standard Response Library) from all CategoryRoots.
findInteractions - a method in service InteractionOpenMediaService
Find a list of interactions based on a single search argument
findInteractionsByQuery - a method in service InteractionOpenMediaService
Find a list of interactions using an SQL expression
findStandardResponsesDTO - a method in service SRLService
Finds information about the standard responses of the SRL (Standard Response Library).
FIRSTNAME - a member in enum com.genesyslab.ail.ws.contact.ContactAttributePredefinedMetaDataType
Fixed contact attribute : Firstname.
firstname - an attribute of the person domain in service AgentService
The person's first name.
firstname - an attribute of the resource.person domain in service ResourceService
The person’s first name.
format - a field in class com.genesyslab.ail.ws.contact.ContactAttributeMetaData
The format of this attribute.
format - a field in class com.genesyslab.ail.ws.resource.InteractionAttributeMetaData
The format of this attribute.
FORWARD_CANCELED - a member in enum com.genesyslab.ail.ws.dn.DnEventReason
The Forward has been canceled.
FORWARD_OFF - a member in enum com.genesyslab.ail.ws.resource.ActionCodeType
'forward-off' action code.
FORWARD_ON - a member in enum com.genesyslab.ail.ws.resource.ActionCodeType
'forward-on' action code.
FORWARD_SET - a member in enum com.genesyslab.ail.ws.dn.DnEventReason
The Forward has been activated.
FORWARDED - a member in enum com.genesyslab.ail.ws.interaction.StopProcessingReason
Interaction is stopped because it was forwarded.
FORWARDED - a member in enum com.genesyslab.ail.ws.interaction.openmedia.OMStopProcessingReason
Interaction is stopped because it was forwarded.
forwardNumber - an attribute of the dn domain in service DnService
The destination number, if the forward is active; otherwise null.
forwardStatus - an attribute of the dn domain in service DnService
The Forward status of this DN.
from - an attribute of the workbin-interaction domain in service WorkflowService
The address from which this e-mail was sent.
fromAddress - an attribute of the interaction.mail domain in service InteractionMailService
The address from which this e-mail was sent. Write only on outgoing e-mails
FULFILLED - a member in enum com.genesyslab.ail.ws.interaction.mail.CollaborationStatus
Collaboration status fulfilled.

Interaction SDK
(Web Services)
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z _