Interaction SDK
(Web Services)
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Q

QUEUE - a member in enum com.genesyslab.ail.ws.interaction.mail.ParticipantType
Participant type queue.
QUEUE - a member in enum com.genesyslab.ail.ws.monitor.MonitorObjectType
Queue.
QUEUE - a member in enum com.genesyslab.ail.ws.resource.DnSummaryType
Queue.
QUEUE - a member in enum com.genesyslab.ail.ws.routing.RoutingDnType
Queue.
queue - a field in class com.genesyslab.ail.ws.agent.AfterCallWorkVoiceForm
The queue to apply this after-call work action to. Can be null.
queue - a field in class com.genesyslab.ail.ws.agent.LoginVoiceForm
The queue to apply this (Login) action to. Can be null.
queue - a field in class com.genesyslab.ail.ws.agent.LogoutVoiceForm
The queue to apply this Logout action to. Can be null.
queue - a field in class com.genesyslab.ail.ws.agent.ReadyVoiceForm
The queue to apply this Ready or Not-ready action to. Can be null.
queue - an attribute of the agent domain in service AgentService
the queue to which this event is related. Sent only on VoiceMediaEvent.
queue - an attribute of the interaction.chat domain in service InteractionChatService
The queue of this interaction. Note that an interaction still is in the queue even when it is handled by an agent or a router.
queue - an attribute of the interaction.cobrowse domain in service InteractionCobrowseService
The queue of this interaction. Note that an interaction still is in the queue even when it is handled by an agent or a router.
queue - an attribute of the interaction.mail domain in service InteractionMailService
The queue of this interaction. Note that an interaction still is in the queue even when it is handled by an agent or a router.
queue - an attribute of the interaction.open-media domain in service InteractionOpenMediaService
The queue of this interaction. Note that an interaction still is in the queue even when it is handled by an agent or a router.
queue - an attribute of the workbin-interaction domain in service WorkflowService
The queue of this interaction.
QUEUE_NOT_SPECIFIED - a member in enum com.genesyslab.ail.ws.InteractionServerErrorType
Queue identifier is not specified
QUEUED - a member in enum com.genesyslab.ail.ws.callback.RecordCallbackStatus
Status 'queued'.
QUEUED - a member in enum com.genesyslab.ail.ws.interaction.InteractionStatus
Interaction currently waiting in a queue.
QUEUED - a member in enum com.genesyslab.ail.ws.routing.RoutingInteractionEventReason
Interaction has been queued.
QUEUED - a member in enum com.genesyslab.ail.ws.routing.RoutingInteractionStatus
Interaction has been queued on a routing point.
QUEUED - a member in enum com.genesyslab.ail.ws.workflow.WorkflowStatus
The interaction is waiting in a queue.
QUEUED_IN_WORKBIN - a member in enum com.genesyslab.ail.ws.workflow.WorkflowStatus
The interaction is waiting in a workbin.
queueId - a field in class com.genesyslab.ail.ws.resource.QueueSummaryDTO
The queue identifier.
queueId - a field in class com.genesyslab.ail.ws.workflow.WorkflowInteractionInfo
The queue ID.
QueueSummaryDTO - class com.genesyslab.ail.ws.resource.QueueSummaryDTO
Describes the DTO data for a queue summary. Summary objects are intended for getting quickly a list of objects without having to fully download each object.

Interaction SDK
(Web Services)
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