Interaction SDK
(Web Services)

com.genesyslab.ail.ws.history

Class Summary
HistoryItemDTO This class describes the DTO data for a history item.
InteractionSearchTemplate This class defines the template used to search interactions in the contact historic. The template also specifies how to sort the list of matching interactions, and which part of this list to retrieve.
InteractionSortAttribute This class defines attributes to use to sort interactions.

Enum Summary

Class Detail

HistoryItemDTO

This class describes the DTO data for a history item.

Fields:

  data  com.genesyslab.ail.ws.KeyValue[]
   The DTO attributes.

  contactId  String
   The contact identifier.

InteractionSearchTemplate

This class defines the template used to search interactions in the contact historic. The template also specifies how to sort the list of matching interactions, and which part of this list to retrieve.

Fields:

  index  int
   The index of the first item to return. 0 indicates the first item.

  length  int
   Length of the list to return. -1 for unlimited list.

  sortAttributes  com.genesyslab.ail.ws.history.InteractionSortAttribute[]
   The attributes used to sort the matching interactions. Null, no sorting. The possible attributes are: history:dateCreated, history:sender, and history:subject.

InteractionSortAttribute

This class defines attributes to use to sort interactions.

Fields:

  attribute  String
   The name (key) of the attribute to use to sort interactions.

  reverse  boolean
   true, sorting the result in reverse alphabetical order.

Enum Detail

Interaction SDK
(Web Services)