Interaction SDK
(Web Services)
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N

NAME - a member in enum com.genesyslab.ail.ws.srl.SRLAttribute
The NAME SRL attribute.
name - a field in class com.genesyslab.ail.ws.Switch
The switch name.
name - a field in class com.genesyslab.ail.ws.agent.Skill
The skill name.
name - a field in class com.genesyslab.ail.ws.contact.ContactAttributeMetaData
The attribute metadata name.
name - a field in class com.genesyslab.ail.ws.dn.SwitchInfo
The switch name.
name - a field in class com.genesyslab.ail.ws.interaction.mail.Participant
The name of the participant. According to the type of the participant, the name is a user name for an Agent type or the name of the queue for a Queue type.
name - a field in class com.genesyslab.ail.ws.monitor.MonitorEventMediaStatus
Returns the name of this media. If the media type is VOICE, the name corresponds to DN number.
name - a field in class com.genesyslab.ail.ws.place.MediaInfo
The medium name.
name - a field in class com.genesyslab.ail.ws.resource.CustomAttachedData
The name of this CustomAttachedData as defined in the configuration layer.
name - a field in class com.genesyslab.ail.ws.resource.CustomAttachedDataValue
The name of this CustomAttachedDataValue as defined in the configuration layer.
name - a field in class com.genesyslab.ail.ws.resource.InteractionAttributeMetaData
The attribute name.
name - a field in class com.genesyslab.ail.ws.resource.InteractionAttributeValue
The name.
name - a field in class com.genesyslab.ail.ws.resource.ActionCode
The action code name.
name - a field in class com.genesyslab.ail.ws.resource.AgentGroup
The agent group name.
name - a field in class com.genesyslab.ail.ws.resource.MediaTypeName
The medium name.
name - a field in class com.genesyslab.ail.ws.system.ServerDescriptionDTO
The server name.
name - an attribute of the outbound.campaign domain in service ExtendedOutboundService
The name of this campaign.
name - an attribute of the outbound.campaign domain in service OutboundService
The name of this campaign.
name - an attribute of the srl-category domain in service SRLService
The category name.
name - an attribute of the srl domain in service SRLService
The standard response name.
name - an attribute of the system.server-info domain in service SystemService
The AIL framework service name.
name - an attribute of the workbin domain in service WorkflowService
The workbin name.
nbAgents - a field in class com.genesyslab.ail.ws.agent.AgentListDTO
The total number of agents configured in CME.
NDR_INTERACTION - a member in enum com.genesyslab.ail.ws.interaction.InteractionType
Interaction type inbound ndr.
NEC_APEX_LIKE - a member in enum com.genesyslab.ail.ws.SwitchType
NEC apex switch type.
NEW - a member in enum com.genesyslab.ail.ws.expert.ExpertContextStatus
Indicates that the expert contact interaction is new.
NEW - a member in enum com.genesyslab.ail.ws.interaction.InteractionStatus
Interaction status new.
NEW - a member in enum com.genesyslab.ail.ws.interaction.InteractionEventReason
New reason.
NEW - a member in enum com.genesyslab.ail.ws.routing.RoutingInteractionEventReason
New reason.
NEW - a member in enum com.genesyslab.ail.ws.routing.RoutingInteractionStatus
Interaction status new.
NEW_CONTACT_ID - a member in enum com.genesyslab.ail.ws.interaction.InteractionExtensionType
Extension key for contact changed event. The value associated with this key is the new contact identifier, as a String. Not sent.
nickname - a field in class com.genesyslab.ail.ws.interaction.chat.ChatParty
The nickname of this party.
nickname - an attribute of the interaction.chat domain in service InteractionChatService
Nickname of the agent. Your application has to write this attribute value before answering, otherwise the nickname is the username of the agent.
nicknameParty - a field in class com.genesyslab.ail.ws.interaction.chat.ChatEvent
The nickname of the author of this message.
nicknameParty - a field in class com.genesyslab.ail.ws.interaction.chat.ChatMessage
The nickname of the author of this message.
NO_ANSWER - a member in enum com.genesyslab.ail.ws.callback.RecordCallResult
Call result no answer.
NO_ANSWER - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
Call result no answer.
NO_CALL_DISCONNECT - a member in enum com.genesyslab.ail.ws.agent.WorkmodeType
workmode 'no call disconnect'.
NO_DIAL_TONE - a member in enum com.genesyslab.ail.ws.callback.RecordCallResult
No dial tone.
NO_DIAL_TONE - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
No dial tone.
NO_ERROR - a member in enum com.genesyslab.ail.ws.InteractionServerErrorType
Operation successfully completed
NO_ESTABLISHED - a member in enum com.genesyslab.ail.ws.callback.RecordCallResult
No established.
NO_ESTABLISHED - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
No established.
NO_FREE_PORT_ERROR - a member in enum com.genesyslab.ail.ws.callback.RecordCallResult
No free port error.
NO_FREE_PORT_ERROR - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
No free port error.
NO_PROGRESS - a member in enum com.genesyslab.ail.ws.callback.RecordCallResult
No progress.
NO_PROGRESS - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
No process.
NO_RINGBACK - a member in enum com.genesyslab.ail.ws.callback.RecordCallResult
No ringback.
NO_RINGBACK - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
No ringback.
NO_TYPE - a member in enum com.genesyslab.ail.ws.outbound.OutboundRecordPhoneType
No Type.
node - a field in class com.genesyslab.ail.ws.contact.ContactFilterRoot
The root filter node; otherwise null, if the filter root contains one leaf.
nodes - a field in class com.genesyslab.ail.ws.contact.ContactFilterNode
The filter nodes.
NONE - a member in enum com.genesyslab.ail.ws.outbound.TreatmentType
No treatment type.
NONE - a member in enum com.genesyslab.ail.ws.resource.ActionCodeType
'none' action code.
NORMAL - a member in enum com.genesyslab.ail.ws.interaction.StopProcessingReason
Interaction is normally stopped.
NORMAL - a member in enum com.genesyslab.ail.ws.interaction.openmedia.OMStopProcessingReason
Interaction is normally stopped.
NOT_AN_OWNER - a member in enum com.genesyslab.ail.ws.InteractionServerErrorType
Client does not own the interaction
NOT_EQUAL - a member in enum com.genesyslab.ail.ws.contact.ContactFilterLeafOperator
Constant for the '!=' leaf operator.
NOT_IMPLEMENTED - a member in enum com.genesyslab.ail.ws.InteractionServerErrorType
Feature not implemented
NOT_INVITED - a member in enum com.genesyslab.ail.ws.InteractionServerErrorType
Party not invited or invalid ticket identifier
NOT_MONITORED - a member in enum com.genesyslab.ail.ws.monitor.MonitorMediaStatus
Not monitored.
NOT_QUEUED - a member in enum com.genesyslab.ail.ws.callback.RecordCallbackStatus
Status 'not queued'.
NOT_READY - a member in enum com.genesyslab.ail.ws.agent.AgentDnAction
'not-ready' action.
NOT_READY - a member in enum com.genesyslab.ail.ws.agent.AgentMediaAction
'not-ready' action.
NOT_READY - a member in enum com.genesyslab.ail.ws.monitor.MonitorAgentStatus
Agent is not ready.
NOT_READY - a member in enum com.genesyslab.ail.ws.monitor.MonitorMediaStatus
Not ready.
NOT_READY - a member in enum com.genesyslab.ail.ws.place.VoiceMediaStatus
Not-ready status.
NOT_READY - a member in enum com.genesyslab.ail.ws.place.MediaStatus
Not-ready status.
NOT_READY - a member in enum com.genesyslab.ail.ws.resource.ActionCodeType
'not-ready' action code.
NOT_REGISTERED - a member in enum com.genesyslab.ail.ws.InteractionServerErrorType
Client not registered
notepad - an attribute of the interaction domain in service InteractionService
The notepad of this interaction.
Notification - class com.genesyslab.ail.ws.event.Notification
This class describes the notification in push mode.
notificationEndpoint - a field in class com.genesyslab.ail.ws.event.Notification
The notification endpoint regarding the notification type.
notificationType - a field in class com.genesyslab.ail.ws.event.Notification
The notification type. The differents kind of notification are: - JAVA: for java RMI notification. The method called is notifyEvents(String subscriberId, Event[] events) of NotifyService. - SOAP_HTTP: for SOAP over HTTP notification. The method called is notifyEvents(String subscriberId, Event[] events). - SOAP_HTTP_WRAPPED: for SOAP over HTTP notification with events wrapped into a String. The method called is notifyWrappedEvents(String subscriberId, String events). In this case, the events parameter contains the XML flow of the events.
notifyEvents - a method in service NotifyService
Method called in notification mode.
NotifyService - a service
notReady - a method in service AgentService
Sets this agent's DNs and media to not ready.
number - a field in class com.genesyslab.ail.ws.interaction.chat.ChatEvent
The index of this event in the range [0..n] where 0 is the first event since the session creation and n the last event received .
NUTONE - a member in enum com.genesyslab.ail.ws.callback.RecordCallResult
NU tone.
NUTONE - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
NU tone.

Interaction SDK
(Web Services)
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z _