Interaction SDK
(Web Services)
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W

WALK_AWAY - a member in enum com.genesyslab.ail.ws.agent.WorkmodeType
workmode 'walk away'.
workbin - a domain in service WorkflowService
Workbin attributes definition
workbin-interaction - a domain in service WorkflowService
Workbin interaction attributes definition
WORKBIN_INACCESSIBLE - a member in enum com.genesyslab.ail.ws.InteractionServerErrorType
Specified workbin is not accessible
WORKBIN_NOT_SPECIFIED - a member in enum com.genesyslab.ail.ws.InteractionServerErrorType
Workbin type identifier is not specified
WorkbinActorType - enum com.genesyslab.ail.ws.workflow.WorkbinActorType
This enum describes the possible actors that performed an action on the workbin.
WorkbinDTO - class com.genesyslab.ail.ws.workflow.WorkbinDTO
This class describes the DTO data for a worbin.
WorkbinEvent - an event in service WorkflowService
Workbin event.
workbinId - a field in class com.genesyslab.ail.ws.resource.WorkbinSummaryDTO
The workbin identifier.
workbinId - a field in class com.genesyslab.ail.ws.workflow.WorkflowInteractionInfo
The workbin ID.
WorkbinInteractionDTO - class com.genesyslab.ail.ws.workflow.WorkbinInteractionDTO
This class describes the DTO data for an interaction stored in a worbin.
workbinInteractionId - a field in class com.genesyslab.ail.ws.workflow.WorkbinInteractionDTO
The workbin interaction identifier.
workbinInteractionsDTO - a field in class com.genesyslab.ail.ws.workflow.WorkbinDTO
The Workbin Interaction DTO content list.
workbinName - a field in class com.genesyslab.ail.ws.workflow.WorkbinDTO
The workbin name.
WorkbinOperationType - enum com.genesyslab.ail.ws.workflow.WorkbinOperationType
This enum describes the possible types of operation performed on a workbin..
workbinOperationType - an attribute of the workbin domain in service WorkflowService
The possible operations performed on an interaction that modified the current workbin.
workbinParameter - a field in class com.genesyslab.ail.ws.workflow.WorkflowInteractionInfo
The workbin parameters.
WorkbinSummaryDTO - class com.genesyslab.ail.ws.resource.WorkbinSummaryDTO
Describes the DTO data for a workbin summary. Summary objects are intended for getting quickly a list of objects without having to fully download each object.
WorkbinType - enum com.genesyslab.ail.ws.workflow.WorkbinType
This enum describes the different types of workbins.
WorkflowInteractionInfo - class com.genesyslab.ail.ws.workflow.WorkflowInteractionInfo
Describes the workflow information of an interaction. You can get this information for history items or workbin interactions.
WorkflowQueue - class com.genesyslab.ail.ws.workflow.WorkflowQueue
A queue that contains multimedia interactions. Queues are defined in the Configuration Layer.
WorkflowService - a service
The workflow service manages workbins and interactions stored in workbins.
WorkflowStatus - enum com.genesyslab.ail.ws.workflow.WorkflowStatus
Lists the possible workflow statuses for an interaction. The workflow status corresponds to the interaction status from Interaction Server point of view. This status is available for an history item or a workbin interaction.
workmode - a field in class com.genesyslab.ail.ws.agent.LoginVoiceForm
The workmode to apply this (Login) action.
workmode - a field in class com.genesyslab.ail.ws.agent.ReadyVoiceForm
The workmode. If null, the value is then interpreted as WorkmodeType.UNKNOWN.
workmode - a field in class com.genesyslab.ail.ws.place.VoiceMediaInfo
The agent workmode on this DN.
workmodeCapables - a field in class com.genesyslab.ail.ws.dn.SwitchInfo
The list of the workmode types that this switch is capable of handling.
workmodesPossible - an attribute of the dn domain in service DnService
The possible workmodes for this DN.
WorkmodeType - enum com.genesyslab.ail.ws.agent.WorkmodeType
This enum defines a workmode type.
workmodeTypes - a field in class com.genesyslab.ail.ws.agent.DnWorkmodesPossible
The possible workmode types on this DN.
WRONG_NUMBER - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
Wrong Number.
WRONG_PARTY - a member in enum com.genesyslab.ail.ws.callback.RecordCallResult
Wrong party.
WRONG_PARTY - a member in enum com.genesyslab.ail.ws.outbound.OutboundCallResult
Wrong party.
WRONG_TENANT - a member in enum com.genesyslab.ail.ws.InteractionServerErrorType
Wrong tenant specified in the request
WServiceException - class com.genesyslab.ail.ws.WServiceException
This class describes an exception thrown by the services of the com.genesyslab.ail packages.
WSS - a member in enum com.genesyslab.ail.ws.srl.SRLCategoryType
Web Self Service.

Interaction SDK
(Web Services)
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z _