License Usage Reporting is a graphical user interface (GUI) application that is hosted by Genesys Administrator Extension. It accesses data from a License Reporting Manager (LRM) database to provide on-demand reporting to Tenant and Solution Provider Administrators. Four types of reports are available:
Click here to see the information that is provided by each type of report.
The information that is presented in these reports is collected from the LRM server, which accesses data stored in its database. Collection of this data is done by the LRM system by using an automated nightly process. If the data is not collected for some reason, such as a network outage, contact the LRM System Administrator.
Before you begin to create on-demand reports by using Genesys Administrator Extension, you should:
You can perform the following tasks in the License Utilization Report (Filters) screen: