Exporting On-Demand Reports
After you have created the reports, you can export both Tenant and System
reports in CSV format.
To export a report:
- Create the report that you
want to export.
- (Optional) If you want a different granularity for the report,
change the granularity of
the report, and regenerate it.
Note: Genesys Administrator Extension exports only the
report that is displayed on the screen. If you change the report and
do not regenerate it, the original report is exported.
- Click Export.
- The report file automatically exports in CSV (.csv) file format and downloads to the
default download location for your Internet browser.
Note: This download location is browser-specific, and
it is not a function of Genesys Administrator Extension.