Label |
Id |
Description |
appl_begin |
130 |
Application Begin Logged when the VoiceXML application begins.
The format is: appl_begin [<name>=<value>[|<name>=<value>...]]
Example: appl_begin INIT_URL=http://www.genesyslab.com/test.vxml|DEFAULTS=defaults.vxml|ANI=1234|DNIS=1234
|
appl_end |
36 |
Application End Logged when the VoiceXML application comes to an end and the session terminates.
Example: appl_end
|
asr_close |
149 |
ASR Close Logged on ASR close
The format is: asr_close <session_id>
Example: asr_close MRCP-ID
|
asr_open |
148 |
ASR Open Logged on ASR open result
The format is: asr_open <session_id>|<result_text>
Example: asr_open MRCP-ID|success
|
asr_trace |
26 |
ASR Trace Gives information on ASR events.
The format is: asr_trace <event>:<result>
Notes: This metrics entry is also logged by the CMGR and SRM. See the SRM System Reference for the details.
Examples: asr_trace bargein:_bargein_ asr_trace ASR_DONE:results:+<_gram1>Vancouver|98|<Vancouver> asr_trace ASR_NOMATCH_WITH_NBEST:results:+<_gram1>cinq un|5|<cinq un>
|
bridge_begin |
3 |
Bridge Call Begin This marks the beginning of a 'bridged' call (resulting from use of the transfer tag), recorded when the outbound call has been connected. The data includes dialed number, ANI, UUI, and the owner session (who initiated the call).
The format is: bridge_begin <ANI>|<DNIS>|<parent>|<UU>
Example: bridge_begin 4167366493|tel:4167366779;postd=970408|00020023-0C001B58|N/A
|
bridge_end |
4 |
Bridge Call End This record marks the end of a bridged call.
The format is: bridge_end <reason>
Example: bridge_end usrend
|
bridge_initiated |
53 |
Bridge Call Initiated This marks the initiation of a 'bridged' call (resulting from use of the transfer tag).
The format is: bridge_initiated <board ID>:<channel ID>
Example: bridge_initiated 101:6
|
bridge_reject |
5 |
Bridge Call Rejected This record is used to indicate that two-leg transfer was initiated but rejected for some reason.
The format is: bridge_reject <ANI>|<DNIS>|<parent>|<UU>|<reason>
Example: bridge_reject 4167361234|tel:4167366465|00020023-0C00E41E|N/A|busy
|
call_appl |
12 |
Application Name Logged whenever a <meta> tag with name attribute set to "application" is encountered.
The format is: call_appl <appl_name>
Example: call_appl XML grammar test
|
call_begin |
6 |
Call Begin This marks an event that an outbound call initiated with a <call> is connected.
The format is: call_begin <ANI>|<DNIS>|<parent>|<UU>
Example: call_begin 4167379496|tel:4167379205|00020023-0C00E50B|N/A
|
call_end |
7 |
Call End This record marks the end of an outbound call initiated by <call> tag.
The format is: call_end <reason>
Example: call_end usrend
|
call_initiated |
54 |
Call Initiated This marks the initiation of an outbound call by <call> tag.
The format is: call_initiated <board ID>:<channel ID>
Example: call_initiated 101:6
|
call_reference |
56 |
Call Reference This maps the association between SIP Call-ID, GVP-SESSION-ID, GVP-Tenant-ID and IVRProfile Name
The format is: call_reference <Network ID>
Examples: call_reference NmRlODA5OWMwZWM2N2U0ZWQ0MzI4YmRlZmUzNTE4MGI.|F7966BC2-EA13-4829-7EB5-DF0BF04593D7|N/A|N/A call_reference ZDc2ZDQ5ZjY0NTcxNDNiYzJiNjY3NGY4ZDAzMzcxMjQ.|21E26056-8F17-42F4-5A9A-4A47EB4F0D3C|tenant_B|IVRProfile_Y
|
call_reject |
8 |
Call Rejected This record is used to indicate that outbound call was initiated but rejected for some reason.
The format is: call_reject <ANI>|<DNIS>|<parent>|<UU>|<reason>
Example: call_reject 4167361234|tel:4167366465|00020023-0C00E3DE|N/A|busy
|
choice_select |
77 |
Choice Select When a <choice> in a <menu> is selected, the choice phrase and the choice action are logged. The choice action can be a target URL (and possibly an anchor specifying a dialog on that page) of a page that is being transitioned to or an event that is being thrown.
The format is: choice_select :[<DTMF_digits>]|[<PCDATA>] [next=<target_URL>][event=<event>]
Examples: choice_select :3|three next=http://host.com/page.vxml#address_form choice_select :1|one event=one_selected_event
|
compile_done |
41 |
Compile Done The compilation of a fetched VoiceXML page is complete.
The format is: compile_done :<URL>
Example: compile_done :http://test.genesyslab.com/test.vxml
|
cpa_configuration |
146 |
CPA Configuration Parameters Logged when CPA logging is enabled.
The format is: cpa_configuration [<name>=<value>[|<name>=<value>...]]
Example: cpa_configuration max_preconnect_time=30000|max_postconnect_time=20000|max_beep_det_time=30000|no_limit_timeout=30000|chunks_not_flush_on_state_chg=90000|machine_greet_dur=1800|voice_pause_dur=1000|max_voice_signal_dur=800|fax_duration=160|voice_range_db=25|voice_level_db=17.5|max_ring_cnt=9|sil_before_beep=4500|preconnect_tone_det_mode=0|notime_ringback_match_percent=50|ontime_preconnect_match_percent=60
|
cpa_result |
147 |
CPA Result Logged when CPA result returns
The format is: cpa_result [<value>]
Example: cpa_result Answering Machine
|
cpa_tone_setting |
147 |
CPA Tone Setting Logged when CPA is enabled.
The format is: cpa_tone_setting [<tone_name>=<tone_value>[|segment=<>[,<name>=<value>...]...]]
Example: cpa_tone_setting ringbak=tone1|segment=1,f1min=0,f1max=0,f2min=0,f2max=0,ontimemin=20,ontimemax=20,offtimemin=0,offtimemax=0|segment=2,f1min=0,f1max=0,f2min=0,f2max=0,ontimemin=20,ontimemax=20,offtimemin=0,offtimemax=0|segment=3,f1min=0,f1max=0,f2min=0,f2max=0,ontimemin=20,ontimemax=20,offtimemin=0,offtimemax=0
|
dtmf |
27 |
DTMF Input DTMF input was received.
The format is: dtmf :<digits>
Example: dtmf :9
|
eval_cond |
44 |
Condition Evaluated The result of the evaluation of a condition.
The format is: eval_cond :{<condition>}=<result>
Example: eval_cond :{reenter == true}=true
|
eval_expr |
47 |
Expression Attribute Evaluated An ECMAScript expression specified in an element attribute was evaluated.
The format is: eval_expr <<element>>:<attr>={<expression>}=<value>
Example: eval_expr <SCRIPT>:expr={'utils' + version + '.js'}=utils2.js
|
eval_script |
45 |
Script Executed A <script> element was executed.
The format is: eval_script <location>:[<size>][<src>] [<outcome>]
Examples: eval_script inline:21 done eval_script external:domutil.js done eval_script inline:142 error
|
eval_var |
46 |
Variable Declaration A variable has been declared or assigned to using the <var> or <assign> element.
The format is: eval_var :<variable>[={<expression>}]=<value>
Examples: eval_var :globalvar={41 + 1}=42 eval_var :justdeclared=undefined
|
event |
34 |
Event Thrown An event has been thrown.
The format is: event <event_name>:<count>|[<message>]
Examples: event connection.disconnect.hangup:1|Call hang up during FileWaiter event myevent:2|
|
event_handler_enter |
80 |
Event Handler Enter An event was caught by an event handler.
The format is: event_handler_enter <event_name>|<location>
Examples: event_handler_enter :NOINPUT|http://host.com/root.vxml event_handler_enter :myevent|http://host.com/page.vxml#dialog2.field3
|
event_handler_exit |
81 |
Event Handler Exit Whenever the execution of an event handler is complete, this entry is logged. This means that the closing </catch>, </noinput>, etc. tag was reached and the event handler was not left because of a <goto>, <submit>, <throw>, <return>, <exit>, <disconnect> or an event.
The format is: event_handler_exit <event_name>
Example: event_handler_exit :error.connection
|
exec_error |
39 |
Execution Error A fatal problem was encountered during the execution of a page. Note that a blank line may follow this metric.
The format is: exec_error [(<URL>,[<application>])]:<desc>
Example: exec_error (http://host.com/non-vxml.xml,):No <vxml> in VXML page
|
exec_warning |
40 |
Execution Warning A non-fatal problem was encountered during the execution of a page.
The format is: exec_warning (<URL>,[<application>]):<desc>
Example: exec_warning (http://host.com/clear.vxml,):Variable "x" listed in <clear>'s attribute "namelist" is not defined
|
fetch_end |
43 |
Resource Fetch Response Fetch response for a resource (audio, external grammar, external script, XML data). Note that fetch_end is not logged for built-in audio files.
The format is: fetch_end <outcome> ([<origin>][<failure_reason>]):<URL>
Examples: fetch_end Done (proxy-miss):http://host.com/common/grammar/agent.xml fetch_end Done (file):file:///usr/local/samples/hello.vox fetch_end Fail (timeout):http://mars.com/stream.cgi fetch_end Fail (HTTP error response 404):http://host.com/doesnotexist.wav
|
fetch_start |
42 |
Resource Fetch Request Fetch request for a resource (audio, external grammar, external script, XML data). Note that fetch_start is not logged for built-in audio files.
The format is: fetch_start <fetch type>:<URL>
Example: fetch_start data:http://www.example.com/rss/newsfeed.xml
|
filled_enter |
32 |
Filled Entered A <filled> handler has been entered.
The format is: filled_enter <mode>[:<form items>]
Example: filled_enter ALL:pword
|
filled_exit |
127 |
Filled Exit This entry is logged when the execution of a <filled> element is complete. This means that the closing </filled> tag was reached and the <filled> was not left because of a <goto>, <submit>, <throw>, <return>, <exit>, <disconnect> or an event.
Example: filled_exit
|
filling |
76 |
Filling Form Item Logged when a form item gets filled.
The format is: filling :[<Dialog Id>].<Form Item Name>:<Form Item Type>:<Value>
Example: filling :.field1:FIELD:yes
|
form_enter |
28 |
Form Entered Logged when a <form> has been entered.
The format is: form_enter [:<ID>]
Examples: form_enter form_enter :Welcome
|
form_exit |
30 |
Form Exited The current form has been left either because the FIA cannot find any other items to visit or there has been an internal error.
The format is: form_exit <reason>[:<error>]
Example: form_exit normal
|
form_select |
29 |
Form Item Selected The FIA has selected a form item to visit.
The format is: form_select :<item_name>:<item_type>
Examples: form_select :pword:FIELD form_select :_tempBlock1:BLOCK
|
goto |
33 |
Goto Executed Transition to another page, dialog or form item.
The format is: goto :[<target_URL>][#<dialog_ID>[.<form_item_name>]]
Examples: goto :#exit goto :http://diamond/next.vxml goto :#address_form.city
|
incall_begin |
0 |
Inbound Call Begin This marks the beginning of an inbound call.
The format is: incall_begin <DNIS>|<ANI>|<TRAN>|<II>|<UU>|<RDNIS>
Example: incall_begin sip:2222@diamond:5060|sip:1234@pearl:5060|20050310488528015|N/A|foo|N/A
|
incall_end |
1 |
Inbound Call End This record marks the end of an inbound session. The record specific data indicates the reason for the call end.
The format is: incall_end <reason>
Example: incall_end usrend
|
incall_initiated |
52 |
Inbound Call Initiated This marks the offering of an inbound call by the network.
The format is: incall_initiated <board ID>:<channel ID>
Example: incall_initiated 101:23
|
incall_reject |
2 |
Inbound Call Rejected This record is used to indicate that an inbound call has been presented to the platform, but has been rejected for some reason.
The format is: incall_reject <DNIS>|<ANI>|<TRAN>|<II>|<UU>|<RDNIS>|<reason>
Example: incall_reject sip:4167366779@205.150.90.154;user=phone|sip:205.150.90.78|20060621901817666|N/A|N/A|N/A|timeout
|
input_end |
25 |
Input End Recognition has ended.
The format is: input_end [<reason>]|[<mode>]|[<grammar_scope>]|[<grammar_url>]|[<phrase>]|[<confidence>]
Examples: input_end MATCHED|dtmf|Field|inline|2|1.000000 input_end DISCONNECTED|||||
|
input_start |
24 |
Input Begin Marks the start of a recognition session.
The format is: input_start [:<modes>]
Example: input_start :VOICE|DTMF
|
link_triggered |
129 |
Link Triggered Logged when a link is triggered in the VoiceXML application.
The format is: link_triggered <type>=<URL or event>
Examples: link_triggered next=#form2 link_triggered event=myevent
|
log |
35 |
Log Executed <log> element data.
The format is: log <data>
Example: log Hello World!
|
menu_enter |
31 |
Menu Entered A <menu> has been entered.
The format is: menu_enter [<ID>]
Example: menu_enter
|
mrcp_trace |
132 |
MRCP Trace The RTSP/MRCP session ID and the MRCP server information
The format is: mrcp_trace <event>: <session id> IP: <MRCP server IP> Vendor: <vendor name>
Examples: mrcp_trace RTSPSESSION: d75a96cd_0000054c_44e20460_0dd6_0000 IP: 205.150.90.215:554 Vendor: NUANCE mrcp_trace ChannelID: 78136@speechrecog IP: 10.0.0.120:6075 Vendor: NUANCE
|
outcall_begin |
9 |
Outbound Call Begin This marks an event that an outbound call initiated with remote dial client is connected.
The format is: outcall_begin <ANI>|<DNIS>|<TRAN>|<UU>
Example: outcall_begin sip:gvp@pearl|sip:dialog.vxml.http%3A//host/helloworld.vxml@diamond|20050316986819816|N/A
|
outcall_end |
10 |
Outbound Call End This record marks the end of an outbound call initiated by remote dial client.
The format is: outcall_end <reason>
Example: outcall_end usrend
|
outcall_initiated |
55 |
Outbound Call Initiated This marks the initiation of an outbound call by remote dial client. In particular, a channel is selected and the outbound calling request is sent to the network.
The format is: outcall_initiated <board ID>:<channel ID>
Example: outcall_initiated 101:6
|
outcall_reject |
11 |
Outbound Call Rejected This record is used to indicate that outbound call was initiated but rejected for some reason.
The format is: outcall_reject <DNIS>|<ANI>|<TRAN>|<II>|<UU>|<RDNIS>|<reason>
Example: outcall_reject sip:gvp@pearl|sip:dialog.vxml.http%3A//host/helloworld.vxml@diamond|20050316956139646|N/A|error
|
outcall_requested |
74 |
Outbound Call Requested This marks the initiation of an outbound call by remote dial client. The request is not sent to the network and the channel is not selected yet when this entry is logged.
Example: outcall_requested
|
parse_error |
37 |
Parse Error Parse error while compiling a VoiceXML page.
The format is: parse_error (<URL>,[<application>], line [<line>]):<desc>
Example: parse_error (http://10.0.0.136/cc.vxml,transfer_to_agent,, line 33):Exactly one of "aai"("uuidata") or "aaiexpr"("uuidataexpr") may be specified in <transfer>
|
parse_warning |
38 |
Parse Warning Parse warning while compiling a VoiceXML page.
The format is: parse_warning ([<URL>],[<application>], line <line>):<desc>
Example: parse_warning (http://tester/test.vxml,, line 6):unsupported element FIELD in BLOCK
|
prompt |
18 |
Prompt Begin Marks the beginning of prompt playback. There will be a single entry even if a queue of multiple prompts is being played.
Example: prompt
|
prompt_end |
19 |
Prompt End Playback of prompts has ended.
The format is: prompt_end <reason>
Examples: prompt_end done prompt_end dtmfbargein prompt_end asrbargein
|
prompt_play |
134 |
Prompt Play Playback of a single element of the prompt queue. One or more of these metrics occur between a prompt and prompt_end metric.
The format is: prompt_play <type>|<data>
Examples: prompt_play audio|http://127.0.0.1/audio/sample.ulaw prompt_play tts|<?xml version="1.0" encoding="UTF-8"?><speak version="1.0" xmlns="http://www.w3.org/2001/10/synthesis" xml:lang="en-US">10.00.</speak>
|
record_end |
21 |
Record End A recording has finished or has been aborted.
The format is: record_end :<outcome>[|<data>]
Examples: record_end :RECORD SUCCESS|DTMF|4|audio/vox|/usr/local/tmp/file0001.vox record_end :RECORD SUCCESS|MAXTIME|20|audio/wave|/usr/local/tmp/file0002.vox record_end :NOINPUT record_end :global grammar match
|
record_start |
20 |
Record Begin A <record> element has been executed and recording has started.
The format is: record_start :<filename>
Example: record_start :/usr/local/phoneweb/tmp/00020023-101E744C-0001/...
|
root_appl |
79 |
Root Application The VoiceXML document specifies a root document.
The format is: root_appl <URL>
Example: root_appl http://darkstar.com/common/root.vxml
|
subdialog_return |
23 |
Subdialog End Returning from a VoiceXML subdialog.
The format is: subdialog_return :[<name>]|<return_type>
Example: subdialog_return :GetPIN|namelist|status;OK;realname;Joe;
|
subdialog_start |
22 |
Subdialog Begin Visiting a VoiceXML subdialog.
The format is: subdialog_start :<name>:<URL>[#<fragment>]|param|[<param_name>;<param_value>;[<param_name>;<param_value>;...]]
Example: subdialog_start :GetPIN:http://diamond/collectpin.vxml|param|user;joe;
|
submit |
78 |
Submit When a <submit> is executed, the URL being transitioned is logged along with submitted parameters, if any.
The format is: submit <target>|namelist|{[<name>:<value>,[<name>:<value>...]]}
Examples: submit http://host.com/page.cgi#entry|namelist|{"app":45,"page":3} submit #dialog2|namelist|{}
|
transfer_connected |
73 |
Transfer Connected This marks the establishment of transfer where the transfer type with the system provides such information.
The format is: transfer_connected <ANI>|<DNIS>|<parent>|<UU>
Example: transfer_connected 4167366493|tel:4167366779;postd=970408|00020023-0C001B58|N/A
|
transfer_end |
14 |
Transfer End A transfer has ended with either success or failure.
The format is: transfer_end :<outcome>
Example: transfer_end :noanswer
|
transfer_initiated |
72 |
Transfer Initiated This marks the initiation of transfer.
The format is: transfer_initiated <board ID>:<channel ID>
Notes: For redirect type of transfer, <BOARD ID>:<CHANNEL ID> has the information of the inbound, and for transfers involving outbound call this has the information of the outbound.
Example: transfer_initiated 0:0
|
transfer_result |
15 |
Transfer Result This record is used to indicate that one-leg transfer has completed.
The format is: transfer_result <ANI>|<DNIS>|<UU>|<method>|<reason>
Example: transfer_result sip:Username@205.150.90.136:5060|sip:XXXX@galahad|N/A|REFER|done
|
transfer_start |
13 |
Transfer Start A transfer element has been executed.
The format is: transfer_start :<dest>
Example: transfer_start :3333@wizard
|
tts_close |
151 |
TTS Close Logged on TTS close
The format is: tts_close <session_id>
Example: tts_close MRCP-ID
|
tts_open |
150 |
TTS Open Logged on TTS open result
The format is: tts_open <session_id>|<result_text>
Example: tts_open MRCP-ID|success
|
wf_arrived |
17 |
Page Fetch Response Fetch response for a VoiceXML page
The format is: wf_arrived <outcome> ([<origin>][<failure_reason>]):<URL>
Examples: wf_arrived s (proxy-miss):http://host.com/test.vxml wf_arrived s (file):file:///usr/local/samples/hello.vxml wf_arrived f (timeout):http://mars.com/slow.cgi wf_arrived f (http-error-404):http://host.com/doesnotexist.vxml
|
wf_lookup |
16 |
Page Fetch Request Fetch request for a VoiceXML page
The format is: wf_lookup <URL>
Example: wf_lookup http://grass.genesyslab.com/test.vxml
|