Deploying Genesys Administrator Extension (Existing Deployment)

  1. Connect to GAX locally by opening a supported web browser and navigating to the location of your GAX host (for example: http://localhost:8080/gax/).
  2. Note: Setup Mode is accessible only through a local connection. You cannot use Setup Mode if you connect remotely to the GAX host.
  3. Select the Username field and enter root. By default, there is no password.
  4. Click Log In.
  5. Choose Connect to an Existing Deployment.
  6. You must provide configuration information about the existing Management Framework deployment. This screen pre-populates with existing details about the deployment, such as:
  7. If there are any errors, GAX prompts you to re-enter the configuration information.
  8. Click Next.
  9. Perform one of the following actions:
  10. Click Next.
  11. GAX prompts you to enter configuration information for the GAX database. This screen pre-populates with existing details that might be stored in Configuration Server. You must provide the following configuration information:
  12. Click Next.
  13. GAX verifies the database version and creates (or updates) the database access configuration. If an error occurs, an error message displays and you can either cancel or restart the deployment process.
  14. Click Finish.
  15. GAX restarts to finish the setup operation. When it is done, GAX displays the login screen and you can login to GAX.