Prerequisite: The environment variable for JRE_HOME has been configured (see Step 2 of Setting up the Host for Genesys Administrator Extension Server).
chmod 755 install.sh
./install.sh
Unable to find configuration information. Either you have not used configuration wizards and the GCTISetup.ini file was not created or the
file is corrupted.
gax_startup.sh
file.Note: The GAX installer creates a setenv.sh
file that enables you to adjust the memory settings for GAX. The
setenv.sh
file defines the memory (RAM) settings for GAX to 1024 MB. You can change the memory setting in the setenv.sh
file to a different value. If you enable TLS encryption, ensure that you make the following updates to the setenv.sh
file. The
setenv.sh
file contains the following lines:
# Uncomment the following lines only if you are going to use TLS. Don't forget to set the correct path and password. #export JAVA_OPTS="$JAVA_OPTS -Djavax.net.ssl.trustStore=/path_to_jre/jre6/lib/security/cacerts" #export JAVA_OPTS="$JAVA_OPTS -Djavax.net.ssl.trustStorePassword=secret_password" # This line defines the memory (RAM) settings for GAX. If you have more RAM available for GAX, adjust both values accordingly export JAVA_OPTS="$JAVA_OPTS -Xms1024m -Xmx1024M" # Uncomment following line to activate psdk.logs, it's recommended to let this option deactivated #export JAVA_OPTS=%JAVA_OPTS% -Dcom.genesyslab.platform.commons.log.loggerFactory=com.genesyslab.platform.commons.log.Log4JLoggerFactoryImpl # Enable this option for SSL Debugging #export JAVA_OPTS=%JAVA_OPTS% -Djavax.net.debug=allFollow the instructions in the first line by uncommenting the indicated lines below it and setting the path and password.