Importing Application Template Objects

Genesys provides generic templates for all Genesys applications. You can find the .apd files for Application Templates, which come with every version of Genesys software, in the Templates folder on a product CD.

To import an Application Template from the .apd file, perform the following actions:

  1. Go to Configuration > System > Configuration Manager.
  2. Click Application Templates. The Application Templates list displays.
  3. Click the More button, then select Import Application Template.
  4. A new window displays. Click the Browse button to select an Application Template .apd file to import.
  5. Click the OK button to upload the Application Template.
  6. Refer to Creating Application Template Objects to finish creating the Application Template object.