Viewing the History of Solution Definition Files

Solution packages might change over time. They might be upgraded (up-versioned) to include both minor and major changes in the solution defiinition. New solutions might be added, removed, or retired. Genesys Administrator Extension enables you to view a history of these changes.

To view the history of a solution, perform the following steps:

  1. Select a solution from the Deployed Solution List.
  2. Click Related, and then select History. The History panel is displayed to the right. You can filter reports by one or more of the following criteria: Time, User, Tenant, and Change.