Creating User Objects

To create a User object, perform the following actions:

  1. Go to Configuration > System > Configuration Manager.
  2. Click Users. The Persons list displays.
  3. Click the New button.
  4. Enter the following information. For some fields, you can either enter the name of a value or click the Browse button to select a value from a list:
  5. If Agent is selected, enter the following information. For some fields, you can either enter the name of a value or click the Browse button to select a value from the following list:
  6. In the Member Of tab, click the Add button to add an Access Group.
  7. In the Ranks tab, click the Add button to add a Rank.
  8. Enter the following information in the pop-up window that displays on your screen:
  9. If Agent is selected, click the Apply button to display the following tabs.
  10. Click the Save button.

Note: Users automatically receive Read and Update permissions for their User object. These permissions allow the user to save their user preferences in GUI-based programs, such as GAX or Interaction Workspace.