Creating IVR Port Objects
You can create IVR Ports only after you have created the IVR with which these Ports are associated.
To create an IVR Port object, perform the following actions:
- Go to Configuration > System > Configuration Manager.
- Click IVR Ports. The IVRs list displays.
- Click the IVR object in which you wish to create an IVR Port.
- Click the IVR Ports folder in which you wish to create an IVR Port.
- Click the New button.
- Enter the following information. For some fields, you can either enter the name of a value or click the
Browse button to select a value from a list:
- Port Number—The number associated with a channel on an IVR. You must specify a value for this property, and that
value can be equal to
0
(zero) or any positive integer. It must be unique within the IVR with which it is associated.
- Description—A brief description of the IVR Port.
- IVR—The IVR to which this IVR Port belongs. This value is automatically set, and you cannot change it.
- Associated DN—The DN associated with this IVR Port.
- Associated Switch—The Switch associated with this IVR Port.
- Tenant—In a multi-tenant environment, the Tenant to which this object
belongs. This value is automatically set to the Tenant that was specified in the Tenant Directory field in the object list.
- State Enabled—If selected, indicates that the object is in regular
operating condition and can be used without any restrictions.
- Click the Save button.